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Content Cloud

擷取與智慧型文件處理

透過資訊擷取、AI 和流程自動化來提升效率

開始使用

透過智慧文件處理來自動化關鍵流程,例如採購到付款、員工入職、KYC、理賠處理、客戶服務和合規,節省時間、減少錯誤並提升生產力。

採購到付款流程自動化

月末結算必須快速且可靠。手動處理發票速度慢、容易出錯,而且難以擴充。利用智慧型文件處理自動化節省時間並專注於高價值任務

員工入職

新進員工入職流程緩慢且令人沮喪。要更有效率且親切。資訊擷取解決方案分析並分類檔案,以便快速搜尋及自動化人力資源任務和工作流程

了解您的客戶(KYC)與客戶入職

銷售代表需要專注於銷售,而不是追蹤客戶資料。透過智慧型文件處理來解放他們的時間,自動擷取、分類和提取資料以進行自動化的 CRM 工作流程

索賠處理

需要在保留客戶和員工的同時降低成本?運用智慧文件處理,自動從索償表格和文件中擷取可行的數據,提高效率和滿意度

客戶服務與支援

組織面臨龐大的客戶文件量,以及緩慢且容易出錯的手動工作流程。透過智慧文件處理實現自動化,提升客戶互動並提供可行數據

合規與監管報告

法規複雜性增加對於使用手動流程的組織來說具有風險。智慧型文件處理解決方案可自動將文件分類、歸檔及存檔,以簡化合規

領導者信任Opentext

領導者信任Opentext

了解智能文件处理解决方案能为您的企业做些什么

  • Accelerate icon

    加速業務流程的規模化

    透過智慧型資訊擷取與業務流程自動化,將手動工作自動化,避免在關鍵流程中發生成本高昂的錯誤和延誤。

  • 提升效能圖示

    提高員工的生產力和工作滿意度

    透過自動化重複性工作,並將擷取的資料整合到員工日常使用的應用程式中,例如 SAP® 和 Salesforce®,來簡化使用者體驗。

  • 產品精簡圖示

    提供流暢、直覺的客戶體驗

    以快速回應時間、情感為基礎的個性化互動,以及由精確數據驅動的內容豐富的應用程式互動,取悅客戶。

  • 文件檔案檢查圖標

    加強合規性和資訊治理

    簡化合規與文件存取——利用結構化、半結構化及非結構化內容的元資料,自動分類、歸檔及存檔文件。

  • 雲端部署選項

    從多種彈性部署選項中選擇

    透過可擴展的解決方案,加速存取新功能,這些解決方案可在本地、私有雲、混合環境或 SaaS 公有雲中運行。

  • 減輕負擔圖示

    透過自動化減輕 IT 負擔

    透過消除難以維護的舊有流程來釋放 IT 資源,同時利用持續的機器學習來訓練和提升能力。

了解更多

看看加速下游工作流程如何提高效率和生產力

隨著內容量不斷增加和經濟挑戰,實現營運卓越與成本控制的關鍵在於智慧文件處理。使用資訊擷取、AI 和自動化來提高生產力和客戶體驗。

OpenText™ 智能文件處理解決方案無縫整合資訊擷取、人工智慧與機器學習,以及流程自動化,以提取可操作的數據,並加速商業應用和流程自動化工具中的下游工作流程。

閱讀 Infosource Global Capture & IDP 報告

Resources

Intelligent document processing

Read the solution overview

Continuous machine learning: Your AI edge

Read the white paper

OpenText Core Capture

Read the product overview

OpenText Vendor Invoice Management for SAP Solutions

Read the product overview

OpenText™ Process Automation

Read the product overview

OpenText Vendor Invoice Management for SAP Solutions for Invoice Processing FasTrak

Read the service overview

Intelligent document processing

Read the solution overview

Continuous machine learning: Your AI edge

Read the white paper

OpenText Core Capture

Read the product overview

OpenText Vendor Invoice Management for SAP Solutions

Read the product overview

OpenText™ Process Automation

Read the product overview

OpenText Vendor Invoice Management for SAP Solutions for Invoice Processing FasTrak

Read the service overview

IDC MarketScape names OpenText a leader in intelligent document processing (IDP)

Download the report

Infosource names OpenText a leader in capture and IDP

Read the report

The Business Value of SAP ECM Solutions by OpenText

Get the IDC study

IDC MarketScape names OpenText a leader in intelligent document processing (IDP)

Download the report

Infosource names OpenText a leader in capture and IDP

Read the report

The Business Value of SAP ECM Solutions by OpenText

Get the IDC study
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ScottsMiracle-Gro saved costs and improved compliance with new automation

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LuLu Group drives sales with 50% faster goods-receiving processes

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See OpenText Capture transform content into actionable data

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Batch capture files and export to OpenText Core Content Management for collaboration

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How to generate information extraction profile with LLM and OpenText Capture

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  • Intelligent document processing transforms how organizations handle business-critical content by combining information capture solutions, AI, and automation. Going beyond simple digitization, IDP classifies documents, extracts structured data from multiple formats, and automates end-to-end workflows. By leveraging AI technologies, including machine learning and large language models (LLM), intelligent document processing solutions free employees from repetitive manual tasks, reduce errors, and accelerate business processes at scale.

  • Capture and data extraction are vital for intelligent document processing solutions, transforming unstructured and semi-structured content into actionable, structured data. Intelligent capture and data extraction solutions like OpenText Capture, OpenText Core Capture, and OpenText Knowledge Discovery automatically collect content from diverse channels and formats, including emails, mobile apps, videos, and audio files. These intelligent document capture solutions extract metadata, classify documents using AI, and enable automated workflows in business applications like SAP® and Salesforce®.

  • Yes, AI is fundamental to intelligent document processing because it powers automated classification, data extraction, and document understanding at scale. Machine learning and large language models (LLM) help identify document types, extract key fields, and continuously improve accuracy. By reducing manual review and accelerating processing, AI‑driven intelligent document capture enables organizations to manage growing content volumes while improving speed, accuracy, and compliance.

    Explore how AI enhances intelligent document processing solutions.

  • OpenText surpasses other vendors like ABBYY and Tungsten Automation by offering a complete, end-to-end intelligent document processing solution with deep partner integrations and extensive market leadership. OpenText delivers this advantage with intelligent document capture, AI driven automation, and intelligent content management that connect easily to systems like SAP®, Salesforce®, and Microsoft®. With decades of experience, global scale, and strong analyst recognition, OpenText helps organizations modernize and automate document driven processes.

    July 15, 2025

    The new IDP for HR: A springboard for transformation

    Unlocking operational efficiency for employee onboarding and more.

    Read the blog
    July 8, 2025

    OpenText named a leader in the 2025 Infosource Global Capture and IDP Vendor Matrix

    Learn why Infosource ranked OpenText as a Star for the eighth consecutive year.

    Read the blog
    April 15, 2025

    Supercharge claims processing with an AI content assistant and IDP

    Give insurance adjusters needed information to resolve claims quickly and improve care.

    Read the blog
    April 10. 2025

    Elevate customer service with intelligent document processing

    Transform how your organization handles customer interactions and manages information.

    Read the blog
    March 27, 2025

    Transform customer onboarding with intelligent document processing solutions

    In today’s digital world, financial institutions need to make processes faster and more accurate.

    Read the blog
    March 25, 2025

    Streamline procure-to-pay with intelligent document processing solutions

    Harness the power of AI to enhance efficiency, reduce errors, and improve supplier relationships.

    Read the blog
    March 20, 2025

    Ultimate guide to intelligent document processing use cases

    Transform your operations with this guide to intelligent document processing solutions use cases.

    Read the blog
    June 24, 2024

    Business process automation: The secret weapon of successful businesses

    Navigating the path to business transformation through effective BPA implementation.

    Read the blog
    February 1, 2024

    Continuous machine learning: Keep up with the digital document deluge

    Many organizations have turned to CML for content classification and data extraction to enable IDP.

    Read the blog
    November 9, 2023

    OpenText named a Leader in IDC MarketScape for intelligent document processing

    Learn why IDC named OpenText a Leader and download the report excerpt.

    Read the blog
    March 20, 2023

    What is intelligent document processing?

    IDP elevates capture by adding AI and automation to improve operational efficiency.

    Read the blog

    OpenText Content Cloud vs Box

    See the difference

    OpenText Content Cloud vs ABBYY

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    OpenText Content Cloud vs Tungsten Automation

    See the difference

    OpenText Content Cloud vs Box

    See the difference

    OpenText Content Cloud vs ABBYY

    See the difference

    OpenText Content Cloud vs Tungsten Automation

    See the difference

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