OpenText 首頁。
Content Cloud

商業整合

透過內容整合，在需要的時候和地點提供資訊

現代工作由此開始探索產品

開始使用

Content Cloud 業務整合可提高生產力並豐富所有業務職能和產業的流程。

SAP 業務流程

團隊需要受治理的統一內容，才能做出有信心的決策。OpenText 的 SAP 解決方案支援 RISE 和 GROW with SAP，並將文件集中於 ERP、SAP SuccessFactors HCM 和服務工作流程，以降低風險並加速現代化。

銷售和服務流程

內容脫節會降低銷售量和服務績效。OpenText 的 Salesforce 整合可統一客戶資訊、自動化 AI 驅動的內容流程，並為團隊提供所需的洞察，讓他們能快速且有信心地服務客戶。

員工生命週期管理

在每個階段提供正面的員工體驗。適用於 SAP® SuccessFactors® 和 Workday® 的人力資源文件管理可簡化人力資源流程，無縫連接數位化的員工文件和招募資料。

連線流程的受治理協作

透過生命週期治理、AI 驅動的內容智慧和深度流程整合，統一 Microsoft 365 與 Google Workspace。減少業務蔓延、強化合規性，並將日常協作連結至企業營運的工作流程和決策。

理賠、核保與帳單生產力

無需切換應用程式。Guidewire 的保險文件管理可協助保險公司統一保單、理賠和帳單作業，並結合雲端連結內容，以便其能更快、更好地做出決策。

AI 就緒準確性與合規性

為企業內容帶來結構和治理，以獲得值得信賴的 AI 洞察。業務工作區可以透過 OpenText™ Content Aviator™ 彙整和組織內容豐富的背景脈絡，打造可提供準確、合規和可信賴結果的 AI 就緒基礎。

深得領導者信賴的 OpenText

深得領導者信賴的 OpenText

看看內容整合能為您的企業帶來什麼

  • 精簡業務流程

    集中內容、人員與任務，超級提升生產力。簡化工作流程、減少重複性工作和錯誤，並分享即時資料以做出更聰明的決策。

  • 優化員工表現

    透過熟悉的介面提供內容，讓員工無需離開他們每天使用的應用程式即可獲得成功所需的資訊和見解。

  • 提升顧客滿意度和忠誠度

    獲得完整的客戶視圖，以個性化並提升客戶體驗，減少摩擦，讓每個接觸點都更具影響力和正面意義。

  • 放大創新

    整合協作、知識管理和業務流程，創造能激發洞察力和創造力的連結，推動成長。

  • 自動化治理並降低風險

    自動化管理並保護關鍵資訊，同時確保資料隱私，以保護您的組織免受財務、法律及安全風險。

  • 推動組織敏捷性

    迅速適應市場和技術變化，調整流程以保持競爭力，並利用可組合且可擴展的平台抓住成長機會。

閱讀概覽

釋放 Content Cloud 商業整合的價值

憑藉現成的整合和彈性 API，您可以輕鬆地將內容嵌入組織中近乎任何應用程式中，包括 Google Workspace、Oracle® E-Business Suite、Microsoft® Dynamics®、IBM Maximo®、AutoCAD®、ServiceNow®、Guidewire® 等。

了解更多

內容整合將相關的商業系統（如 SAP、Microsoft、Salesforce 和 Guidewire）整合在一起，以打破孤島、提升生產力並豐富業務流程

高績效團隊需要輕鬆存取資訊。不妨透過 OpenText 內容整合，為他們的成功鋪路。

在您的團隊最常使用的業務應用程式中，無縫連接內容和流程。打破孤島、提升資訊價值，並揭示隱藏在產生和消費資訊的系統中的知識，例如 SAP®、Microsoft® 365、Salesforce®、Guidewire®，以及其他關鍵商業應用程式，例如 SAP® SuccessFactors® 和 Workday® 等人力資源系統。

Resources

Drive clarity and improve decision-making with business workspaces and AI

Watch the video

Maximize returns on your Microsoft® 365 investment

Learn more

Drive clarity and improve decision-making with business workspaces and AI

Watch the video

Maximize returns on your Microsoft® 365 investment

Learn more
January 13, 2026

Taming the sprawl: A single control center for Microsoft 365 and beyond

Stop managing content in silos. It’s time to establish a centralized command center that connects—and secures—the data in every app you run.

Read the blog
November 17, 2025

Why integration with Microsoft 365 is the winning formula for content management

Work happens in Microsoft 365 but it wasn’t built to handle full scale of enterprise governance on its own.

Read the blog
April 22, 2025

Improved process productivity requires content integration

Read how customers leverage content integration to deliver right information in right hands at right moments for better decision making.

Read the blog
April 09, 2025

Unlock the power of AI integration with OpenText and Salesforce

See how OpenText and Salesforce Agentforce unite AI, content, and automation to streamline work, improve accuracy, and accelerate decisions.

Read the blog

  • OpenText Content Cloud content integrations improve information value by connecting content, people, and processes within business applications like SAP®, Microsoft® 365, Salesforce®, and Guidewire®. This delivers AI-enriched insights when and where employees need, cultivating high-performing teams.

  • Content integrations unify relevant business systems to break down silos, drive productivity, and enrich business processes. Employees gain a complete, contextual view of information and AI insights—right within daily applications—accelerating business processes and improving outcomes.

  • Content integration use case examples include:

  • GenAI is only as good as the content it draws from. When content is fragmented across disconnected systems, AI responses suffer from gaps, inconsistencies, and compliance risks. Content integration solves this by centralizing information, improving version control, and managing content sprawl—refining the grounding data that GenAI relies on for accurate, relevant outputs.

    Unifying content with business applications enhances collaboration, improves customer experiences, and accelerates content creation. Content integration builds the trusted, governed foundation GenAI needs to deliver accurate insights and real business value.

  • While vendors like Hyland, Box, and SER Group offer basic, shallow connectors, analysts and customers rank OpenText ahead for its comprehensive, deep content integrations. From capture to document management and AI-to-AI integrations, OpenText provides a strong foundation for the future of information management.

  • A business workspace is a centralized hub within OpenText Content Management that unites documents, metadata, workflows, and team collaboration. Built on pre-configured templates, business workspaces organize content around specific business objects or processes—like a customer account, project, or contract.

    Business workspaces matter because they eliminate information silos by integrating with apps like SAP, Salesforce, and Microsoft Teams. Users gain a complete, contextual view of related content without switching apps, driving clarity and improving decision-making. Combined with OpenText Content Aviator, business workspaces create an AI-ready foundation for accurate, actionable insights.

    OpenText Content Cloud vs Hyland

    See the difference

    OpenText Content Cloud vs Box

    See the difference

    OpenText Content Cloud vs IBM

    See the difference

    OpenText Content Cloud vs SER Group

    See the difference

    OpenText Content Cloud vs Hyland

    See the difference

    OpenText Content Cloud vs Box

    See the difference

    OpenText Content Cloud vs IBM

    See the difference

    OpenText Content Cloud vs SER Group

    See the difference

    Reimagine knowledge with business integrations

    Watch the video

    OpenText business integrations

    Read the solution overview

    Reimagine knowledge with business integrations

    Watch the video

    OpenText business integrations

    Read the solution overview

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