透過 OpenText™ Content Management for SAP® SuccessFactors® 簡化人力資源工作——這是一款與 SAP SuccessFactors 文件任務整合的人資文件管理軟體。這個安全平台利用 GenAI 來傳遞溝通、確保合規、支援電子簽名，並改善人資檔案的存取，幫助團隊提升生產力並提升員工體驗。

為什麼選擇適用於 SAP SuccessFactors 的 OpenText 內容管理？

透過整合的人力資源文件管理軟體，提升營運效率、減輕行政負擔，並增強員工服務，專為人力資源的獨特挑戰量身打造。

超過900萬
管理員工記錄的電子檔案
透過整合員工電子檔案支援全球人力資源運作，就像某非營利組織為了在其 100 多個據點間保持紀錄一致一樣。
閱讀客戶故事
全球
合規與治理
確保資料安全性和法規的一致性，支援24種在地化語言，並具備認證的紀錄保存。
整合的
與 SAP SuccessFactors 和 SAP HCM
透過我們獨特的整合，擴展您的人力資源生態系統，加速入職流程、簡化營運與高效自動化。

除了完全相容於我們的 SAP SuccessFactors 解決方案外，OpenText 還允許我們定義自動化的文件保存與刪除政策，這對於 GDPR 合規來說是一大優勢。

Fausto Brembilla
SAP 全球人力資源服務交付部門高級副總裁
閱讀客戶故事

使用案例

為人力資源、合規及營運團隊配備人力資源文件管理軟體，使他們能夠自動化管理員工文件，並具備可視性與控制力，支援整個員工生命週期，降低跨區域風險。

合理化並整合員工文件範本，以提供更快速的入職、更清晰的溝通，以及更完善的合規性。
了解工作調動流程
集中管理從招聘到離職的文件，並標準化各部門的存取和處理方式，同時確保一致性和合規性。
應用智慧自動化文件保留計畫和法律保留措施，以遵守全球人力資源法規並降低風險敞口。
參觀記錄保留流程
使用稽核追蹤來追蹤文件存取，並在員工根據 GDPR 或 CCPA 法規要求其個人記錄時，提供安全處理的證明。
將文件存取權與 SAP SuccessFactors 和 HCM 組織角色對齊，避免不必要地暴露不相關的員工檔案。
使用儀表板來監控文件完整性的缺口，並捕捉逾期的簽名或缺失的法律表格。

主要功能

使用支持合規和自動化的人力資源文件管理軟體，提高員工滿意度。

SAP SuccessFactors 整合

將文件管理軟體與候選人、員工及新進員工的程序整合，確保組織內的溝通和驗證檢查一致。

雲端人力資源內容庫

將人力資源檔案集中於雲端，以減少紙張處理、降低遺失或損壞，並協助團隊快速找到記錄——節省時間、精力和儲存成本。

完整的數位工作流程

透過自動化業務流程，簡化人力資源文件處理，無論是批量或個別核准與簽名，並以全面稽核為支撐。

自動化人力資源溝通

加速員工文件的建立，以提供準確且個人化的溝通，同時消除鍵入錯誤。

智能保留與處置

透過自動化依據員工生活事件制定的保留政策，根據地區法律和公司指引，確保合規，消除手動追蹤。

分析與報告儀表板

透過量身打造的人力資源與法律需求，監控活動、留任狀態及合規指標。

整合

透過整合已經是您人力資源流程一部分的解決方案，確保員工服務的無縫銜接。

加速 OpenText Content Management for SAP SuccessFactors 的價值

部署

OpenText 提供 OpenText Content Management for SAP SuccessFactors 的部署選擇和靈活性。

您的雲端，您的控制

OpenText 私有雲端
開發、連接和擴展您的資訊管理能力

OpenText Developer Cloud 的 API

釋放資源、優化效能並快速解決問題

OpenText 離線雲端管理服務

專業服務

OpenText 專業服務將端到端解決方案的實施與全面的技術服務相結合，以幫助改善系統。

尋找一位值得信賴的夥伴來引導您的資訊管理之路

您的成功之旅
加速您的資訊管理之旅

諮詢服務
OpenText 專業服務透過結合端到端解決方案配置與技術精湛的認證顧問，為人力資源的成長提供了堅實的基礎。

OpenText 啟動服務

利用現代解決方案，推動您的業務邁向未來。

NextGen 服務
發揮資訊管理解決方案的全部潛力

客戶成功服務

合作夥伴

OpenText 協助客戶找到合適的解決方案、適當的支援和適當的結果。

搜尋 OpenText 的合作夥伴目錄

尋找夥伴
探索 OpenText 的合作夥伴解決方案目錄

應用程式市集

業界領先的組織，致力於提升 OpenText 產品與解決方案

策略合作夥伴

訓練

OpenText學習服務提供全面的賦能和學習計劃，加速知識和技能的提升。

OpenText Content Management SAP SuccessFactors 雲端學習訂閱

OpenText 學習服務提供廣泛的學習和啟用計畫，協助從業人員、人力資源業務使用者和員工提升知識與能力——提供個人化、自定進度、線上、講師指導及面授訓練。

高級支援

透過專業團隊，為您的複雜 IT 環境提供關鍵任務支援，從而最大化發揮 OpenText 解決方案的價值。

獲得技術和策略專家的個人化一對一協助

高級支援

OpenText Content Management for SAP SuccessFactors

SAP reduced document types by 96% and prepared for AI innovation in HR

Learn more

Global equipment and services company streamlines HR operations

Learn more

Scandinavian Airlines saves thousands of hours a year on HR-related people tasks

Learn more

OpenText Content Management for SAP SuccessFactors provides pre-delivered, certified integrations with key SAP SuccessFactors modules, including Employee Central, Recruiting, and Onboarding. These integrations connect directly to SAP SuccessFactors HCM data, enabling documents to be generated, stored, and managed as part of core HR workflows.
OpenText integrations are tested and supported by SAP, ensuring reliable operation within SAP SuccessFactors environments.

By enabling a seamless flow of employee, candidate, and new hire data, organizations can automate HR communications, accelerate business processes, and support compliance with regional and regulatory requirements.
SAP SuccessFactors HCM supports basic document handling, but is not designed for long-term employee document management. OpenText extends SAP SuccessFactors with advanced HR digital document management capabilities that go beyond the platform’s basic storage options, including:

Unlimited centralized content storage.

Automatic capture of documents generated during HR processes.

Enterprise-grade security, governance, and compliance.

Legal holds and records retention.

Cross-process visibility across the employee lifecycle.

SAP recommends using SAP SuccessFactors’ native document management service alongside OpenText document management to give HR departments a comprehensive system of record that meets regional retention and enterprise archiving requirements.
OpenText Content Management for SAP SuccessFactors supports flexible deployment options to match different IT and HR strategies. Organizations can choose fully managed cloud deployment, with OpenText handling hosting, performance, updates, and security, or deploy hybrid or on-premises environments when greater control or customization is required.
Large enterprise clients that choose a private cloud deployment of SAP SuccessFactors also often select the extended OpenText private cloud service to secure their long-term success and align to their SAP support contract, MaxAttention.

This flexibility allows organizations to modernize HR document management at their own pace while supporting HR digital transformation, compliance, and long-term governance requirements. Deployment options also support regional data residency requirements, helping organizations meet local privacy and regulatory obligations.
Document types, templates, and retention policies are managed centrally by HR within the OpenText interface. Using intelligent document processing, historic employee records can be quickly imported, classified against the correct document type, then stored in the employee file with applied records management. This allows teams to streamline how they deliver consistent compliance for current and ex-employees.
For configuration partners or HR business users, we provide best practice configurations in the Launch Service package giving teams a strong starting point. After go live, HR and compliance teams can update templates, adjust retention rules, and manage document structures as needs evolve. This strengthens HR document management practices and reduces reliance on external support.
OpenText delivers two semi-annual product releases per year, giving HR teams the flexibility to choose which release to adopt and when based on their operational calendar. We recommend organizations plan to update the platform every 12 months, with a maximum interval of 18 months. Regular updates ensure continued access to the latest integration capabilities that support AI, automation, and ongoing business improvements. The flexible release schedule allows HR teams to plan updates in line with their operational calendar, align internal resources, and maximize business value.
All upgrades are performed by the OpenText cloud services team, and each release is fully tested to avoid disruption. This approach supports HR digital transformation by ensuring continuous improvement without burdening internal IT or HR staff.
OpenText provides global implementation support, including an assigned onboarding manager from contract signing to go live. Deployments are handled by certified consultants to ensure best practices are followed. Training is available for HR and IT teams, and organizations can add premium support during or after deployment. This ensures teams are fully prepared to manage their employee document management processes long term.
Automated document generation and AI are key tools for HR departments looking to reduce manual effort. OpenText Content Management for SAP SuccessFactors provides standard integration to ensure communications are automatically triggered by events in SAP SuccessFactors, which deliver personalized, timely communication at scale. For example, a relocation event can automatically produce a contract amendment or change-of-employment letter, ensuring employees receive the right information instantly.
AI can help business users and service center staff find document templates, then automatically create documents based on AI conversations.

Business workflows can bulk generate offer letters, contracts, and hiring communications for large recruitment cycles, enabling HR teams to execute mass hiring activities efficiently.
OpenText™ Content Aviator, our AI content management solution, can integrate with SAP’s AI solution (SAP Joule) in an agent-to-agent integration pattern. These agents will deliver faster record discovery from the SAP SuccessFactors UI, allowing HR to answer questions and perform complex multi-step tasks across both environments.
Real-world HR scenarios include:

AI talent acquisition by reusing historic application data to tailor new job applications, reducing recruiter efforts.

Automated onboarding package assembly and compliance validation.

Combined employee performance data, manager feedback, and historical content to support HR and people managers during performance review cycles.

Integration of OpenText Content Aviator and SAP Joule will reduce manual effort, improve accuracy, and accelerate HR service delivery.