通过 OpenText™ Content Management for SAP® SuccessFactors® 简化人力资源工作，这是一款与 SAP SuccessFactors 文档任务集成的人力资源文档管理软件。这一安全的平台可利用生成式 AI 传递通信内容、确保合规性、支持电子签名并优化人力资源文件的访问，从而帮助团队提升生产力并改善员工体验。

为什么选择 OpenText Content Management for SAP SuccessFactors

通过集成的人力资源文档管理软件，释放运营效率，减轻行政负担，提升员工服务，专门应对人力资源的独特挑战。

超过 900 万
管理员工记录的电子档案
通过整合员工电子档案来支持全球人力资源运营，就像一家非营利组织为了在其 100 多个站点保持记录一致性所做的那样。
阅读客户案例
全球
合规与治理
确保数据安全和合规性，支持 24 种本地化语言，并实现认证的记录保留。
集成
与 SAP SuccessFactors 和 SAP HCM 集成
通过我们独特的集成，扩展您的人力资源生态系统，实加速办理入职、简化运营并实现高效自动化。

除了能与我们的 SAP SuccessFactors 解决方案完全兼容外，OpenText 还允许我们定义自动化文档保留和删除策略，这对 GDPR 合规管理大有帮助。

Fausto Brembilla
SAP 全球人力资源服务交付高级副总裁
阅读客户案例

用例

为人力资源、合规性和运营团队配备人力资源文档管理软件，使他们能够以自动化、可视化和可控的方式管理员工文档，从而支持整个员工生命周期并降低跨地区风险。

合理调整和整合员工文档模板，以加快入职速度，提高沟通效率，并改善合规性。
了解工作调动流程的详细信息
集中管理从招聘到离职的所有文档，实现跨部门访问和处理的标准化，同时确保一致性和合规性。
应用智能自动化文档留存计划和法律保留措施，以遵循全球人力资源法规，并降低风险敞口。
了解记录保留流程
使用审计记录跟踪文档访问，并在员工根据 GDPR 或 CCPA 法规请求其个人记录时，提供安全处理的证明。
通过将文档访问权限与 SAP SuccessFactors 和 HCM 组织角色保持一致，防止不必要地接触到无关的员工文件。
使用仪表板监控文档完整性方面的缺口，及时发现逾期签名或缺失的法律表格。

关键功能

通过支持合规性和自动化的人力资源文档管理软件来提高员工满意度。

SAP SuccessFactors 集成

将文档管理软件与候选人、员工和新员工流程相集成，确保在整个组织内进行统一的沟通和验证检查。

云端 HR 内容库

通过云端集中管理人力资源文件，以减少纸质文件处理量，最大限度减少遗失或损坏，并帮助团队快速查找记录，从而节省时间、精力和存储成本。

全数字化工作流程

通过自动化业务工作流简化人力资源文档处理流程，支持批量或个人审批和签名，并以全面审计为基础。

自动处理人力资源沟通工作

加快员工文档的创建，提供准确且个性化的沟通，同时消除输入错误。

智能保留和处置

根据地区法律和公司指导方针，自动创建员工生活事件的保留政策，无需人工跟踪，从而确保合规性。

分析和报告仪表板

通过专为人力资源和法律需求量身定制的可视化仪表盘，监控活动、保留状态和合规性指标。

集成

通过与已纳入人力资源流程的解决方案集成，确保员工服务无缝衔接。

加速发掘 OpenText Content Management for SAP SuccessFactors 的价值

部署

OpenText 为 OpenText Content Management for SAP SuccessFactors 提供了多种部署选择和灵活性。

您的云，您掌控

OpenText Private Cloud
开发、连接和扩展您的信息管理能力

OpenText™ Developer Cloud 的 API

释放资源，优化性能，并快速解决问题

OpenText 非云端托管服务

专业服务

OpenText 专业服务将端到端解决方案的实施与全面技术服务相结合，以优化系统。

让值得信赖的合作伙伴为您指引信息管理之路

您的成功之路
加快您的信息管理之旅

咨询服务
OpenText Professional Services 通过结合端到端解决方案配置与经验丰富的认证顾问，为人力资源发展奠定坚实基础

OpenText™ Launch Service

利用现代解决方案，推动您的业务迈向未来

NextGen Services
释放信息管理解决方案的全部潜力

客户成功服务

合作伙伴

OpenText 帮助客户找到合适的方案、恰当的支持与理想的结果。

搜索 OpenText 合作伙伴目录

寻找合作伙伴
浏览 OpenText 的合作伙伴解决方案目录

应用程序市场

增强 OpenText 产品和解决方案的行业领先组织

战略合作伙伴

培训

OpenText 学习服务提供全面的赋能和学习项目，加速提升知识和技能水平。

OpenText Content Management SAP SuccessFactors Cloud Learning 订阅

OpenText Learning Services 提供广泛的学习和赋能项目，帮助从业者、人力资源业务用户和员工提升知识和能力，提供个性化、自定进度、在线、教师主导和面对面培训。

高级支持

通过专门的专家团队，为您的复杂 IT 环境提供关键任务支持，优化 OpenText 解决方案的价值。

获得技术和战略专家提供的个性化一对一协助

高级支持

OpenText Content Management for SAP SuccessFactors

SAP reduced document types by 96% and prepared for AI innovation in HR

Learn more

Global equipment and services company streamlines HR operations

Learn more

Scandinavian Airlines saves thousands of hours a year on HR-related people tasks

Learn more

OpenText Content Management for SAP SuccessFactors provides pre-delivered, certified integrations with key SAP SuccessFactors modules, including Employee Central, Recruiting, and Onboarding. These integrations connect directly to SAP SuccessFactors HCM data, enabling documents to be generated, stored, and managed as part of core HR workflows.
OpenText integrations are tested and supported by SAP, ensuring reliable operation within SAP SuccessFactors environments.

By enabling a seamless flow of employee, candidate, and new hire data, organizations can automate HR communications, accelerate business processes, and support compliance with regional and regulatory requirements.
SAP SuccessFactors HCM supports basic document handling, but is not designed for long-term employee document management. OpenText extends SAP SuccessFactors with advanced HR digital document management capabilities that go beyond the platform’s basic storage options, including:

Unlimited centralized content storage.

Automatic capture of documents generated during HR processes.

Enterprise-grade security, governance, and compliance.

Legal holds and records retention.

Cross-process visibility across the employee lifecycle.

SAP recommends using SAP SuccessFactors’ native document management service alongside OpenText document management to give HR departments a comprehensive system of record that meets regional retention and enterprise archiving requirements.
OpenText Content Management for SAP SuccessFactors supports flexible deployment options to match different IT and HR strategies. Organizations can choose fully managed cloud deployment, with OpenText handling hosting, performance, updates, and security, or deploy hybrid or on-premises environments when greater control or customization is required.
Large enterprise clients that choose a private cloud deployment of SAP SuccessFactors also often select the extended OpenText private cloud service to secure their long-term success and align to their SAP support contract, MaxAttention.

This flexibility allows organizations to modernize HR document management at their own pace while supporting HR digital transformation, compliance, and long-term governance requirements. Deployment options also support regional data residency requirements, helping organizations meet local privacy and regulatory obligations.
Document types, templates, and retention policies are managed centrally by HR within the OpenText interface. Using intelligent document processing, historic employee records can be quickly imported, classified against the correct document type, then stored in the employee file with applied records management. This allows teams to streamline how they deliver consistent compliance for current and ex-employees.
For configuration partners or HR business users, we provide best practice configurations in the Launch Service package giving teams a strong starting point. After go live, HR and compliance teams can update templates, adjust retention rules, and manage document structures as needs evolve. This strengthens HR document management practices and reduces reliance on external support.
OpenText delivers two semi-annual product releases per year, giving HR teams the flexibility to choose which release to adopt and when based on their operational calendar. We recommend organizations plan to update the platform every 12 months, with a maximum interval of 18 months. Regular updates ensure continued access to the latest integration capabilities that support AI, automation, and ongoing business improvements. The flexible release schedule allows HR teams to plan updates in line with their operational calendar, align internal resources, and maximize business value.
All upgrades are performed by the OpenText cloud services team, and each release is fully tested to avoid disruption. This approach supports HR digital transformation by ensuring continuous improvement without burdening internal IT or HR staff.
OpenText provides global implementation support, including an assigned onboarding manager from contract signing to go live. Deployments are handled by certified consultants to ensure best practices are followed. Training is available for HR and IT teams, and organizations can add premium support during or after deployment. This ensures teams are fully prepared to manage their employee document management processes long term.
Automated document generation and AI are key tools for HR departments looking to reduce manual effort. OpenText Content Management for SAP SuccessFactors provides standard integration to ensure communications are automatically triggered by events in SAP SuccessFactors, which deliver personalized, timely communication at scale. For example, a relocation event can automatically produce a contract amendment or change-of-employment letter, ensuring employees receive the right information instantly.
AI can help business users and service center staff find document templates, then automatically create documents based on AI conversations.

Business workflows can bulk generate offer letters, contracts, and hiring communications for large recruitment cycles, enabling HR teams to execute mass hiring activities efficiently.
OpenText™ Content Aviator, our AI content management solution, can integrate with SAP’s AI solution (SAP Joule) in an agent-to-agent integration pattern. These agents will deliver faster record discovery from the SAP SuccessFactors UI, allowing HR to answer questions and perform complex multi-step tasks across both environments.
Real-world HR scenarios include:

AI talent acquisition by reusing historic application data to tailor new job applications, reducing recruiter efforts.

Automated onboarding package assembly and compliance validation.

Combined employee performance data, manager feedback, and historical content to support HR and people managers during performance review cycles.

Integration of OpenText Content Aviator and SAP Joule will reduce manual effort, improve accuracy, and accelerate HR service delivery.