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业务集成

适用于 Guidewire 的 Content Cloud 解决方案

通过云端互联文档管理功能,整合保险内容

开始使用

适用于 Guidewire 的 OpenText™ Content Cloud 解决方案可帮助 P&C 保险公司迁移到 Guidewire Cloud,提供可扩展的归档功能,并支持团队在 Guidewire InsuranceSuite 内快速访问保单、理赔和账单内容,从而实现更快速的决策和更优质的服务。

业务完整内容保存

利用现代数据归档软件,确保遗留保单、理赔和账单内容的安全、可搜索和易访问性,助您降低成本、淘汰旧系统,同时获取所需信息。

迁移到 Guidewire Cloud

无需迁移非必要数据。通过归档已结案理赔、过期保单、已完成账单记录和非活跃客户数据,只保留所需数据,降低成本并加快迁移速度。

理赔、承保和计费效率

允许承保人、理赔员和计费团队直接在 PolicyCenter、ClaimCenter 和 BillingCenter 中即时访问保险文档管理,以便做出更快、更好的决策。

利用专为 P&C 保险行业打造的文档管理功能,优化 InsuranceSuite

  • ai ai icon

    使用 AI 自动执行保险任务

    通过 AI 内容助手即时汇总理赔申请、比较保单版本、审核账单文档并起草信函, 确保团队能够专注于服务客户。

  • 文件夹打开图标

    将已完成的存档,保留重要的内容。

    轻松归档已结案理赔、过期保单、结算账单和旧通信内容,而您只需处理日常需要的最新内容。

  • Cloud icon

    轻松迁移到 Guidewire Cloud

    在迁移到云端之前,卸载非活跃的文档和数据,以降低成本、减少复杂性,并更快地在 Guidewire Cloud 上启动。

  • 性能提升目录图标

    跨保险套件无缝协作

    您可以直接访问、管理和上传现有的 InsuranceSuite 应用内容,而无需切换应用程序或翻阅电子邮件查找所需内容。

  • 多个文件夹图标

    整合保单、理赔和计费内容

    别再为文件奔波。使用统一的保险文档管理软件,将 Guidewire、Salesforce、SAP 和 Microsoft 365 中的所有内容整合到一个地方。

  • 保护锁网络图标

    确保保险内容的安全性和合规性

    应用权限、自动执行保留规则,并对所有文档实施审计跟踪,让您无需额外工作或持续的 IT 支持即可保持合规性。

了解更多信息

同事们在电脑上审阅保险文件

建议您为 Guidewire 投资选择相应的合作伙伴,以提供全生命周期支持服务。OpenText 可在每个阶段提供服务:旧版系统迁移、主动内容管理、客户沟通和业务完整内容保存,支持用户即时访问 InsuranceSuite 的全方位客户视图。依靠统一的云优先 AI 驱动型解决方案,而非东拼西凑的单点解决方案。

在 Guidewire Marketplace 中探索 OpenText 加速器

Resources

Radicati names OpenText a top player in information archiving

Download the Radicati report

The Forrester Wave names OpenText a leader in content platforms

Download the Forrester report

Radicati names OpenText a top player in information archiving

Download the Radicati report

The Forrester Wave names OpenText a leader in content platforms

Download the Forrester report
  • Content Cloud solutions for Guidewire unify insurance content across the entire lifecycle—from legacy archiving to active document management and AI-powered assistance to business-complete content preservation. The solutions integrate directly with Guidewire PolicyCenter, ClaimCenter, and BillingCenter, giving underwriters, adjusters, and billing teams access to a 360-degree customer view without leaving InsuranceSuite.

    One platform. One source of truth. Complete content coverage from first quote to final payment.

  • Obsolete applications and aging data complicate migration to Guidewire Cloud. OpenText Information Archive is a modern solution that archives structured and unstructured insurance content compliantly, economically, and at scale. Insurers can decommission legacy policy and claims systems without losing access to critical records. Historical content remains searchable and actionable inside InsuranceSuite, reducing IT infrastructure costs and accelerating the move to a modernized, cloud-based architecture.

  • Content Cloud solutions for Guidewire use business workspaces—centralized hubs that unite documents, metadata, workflows, and team collaboration around a specific policy, claim, or billing account. Adjusters access photos, estimates, and correspondence in ClaimCenter. Underwriters retrieve applications and risk assessments in PolicyCenter. Billing teams manage invoices and payment records in BillingCenter. Every workspace delivers a complete, contextual view without switching applications or searching external systems.

  • The solutions include OpenText™ Content Aviator™, an AI content assistant that enhances the InsuranceSuite experience. It enables adjusters to summarize multi-page claim files, underwriters to compare policy versions, and billing teams to surface account history and generate outbound correspondence—all using natural language prompts. Instead of manually searching through lengthy records, teams get trusted, accurate answers in seconds, keeping the focus on decisions and customer service.

  • Content Cloud solutions for Guidewire apply role-based access controls so users see only the content relevant to their role. Automated retention policies and full audit trails support regulatory compliance across the insurance lifecycle. All documents are centrally managed within a single, secure repository, reducing the risk of unauthorized access or lost records. For insurers in regulated markets, this governance layer is built into every workflow, not bolted on after the fact.

  • Content Cloud solutions for Guidewire support all three InsuranceSuite applications: PolicyCenter, ClaimCenter, and BillingCenter. Validated accelerators are available on the Guidewire Marketplace for each application, giving underwriters, claims adjusters, and billing specialists embedded content access inside the tools they already use. OpenText is a Guidewire Premier Partner with integrations purpose-built and validated for Guidewire Cloud.

    View the OpenText accelerators on the Guidewire Marketplace.

    February 11, 2026

    Complete content integration for Guidewire InsuranceSuite

    Unify document management and communications for InsuranceSuite, from first quote to final payment.

    Read the blog
    May 07, 2025

    Streamline insurance operations with OpenText Content Management for Guidewire

    Modernize content-centric workflows and deliver more connected, responsive customer experiences.

    Read the blog
    March 26, 2025

    OpenText is a leader in Document Management

    OpenText has been named a document management leader by Forrester, Gartner, and IDC.

    Read the blog
    March 18, 2025

    Unleash the power of an AI content assistant

    See how an AI content assistant elevates how you interact with and discover new value from content.

    Read the blog
    April 22, 2025

    Improved process productivity requires content integration

    Discover how integrated content boosts productivity across key business functions.

    Read the blog

    What is document management?

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    What is content management?

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    What is document management?

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    What is content management?

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