开始使用
通过使用智能文档处理，实现采购到付款、员工入职、KYC、理赔处理、客户服务和合规等关键流程的自动化，节省时间、减少错误并提高生产力。
采购到付款流程自动化
月末结算流程必须快速稳定。人工处理发票速度慢、易出错，且难以扩展。通过智能文档处理实现自动化，以节省时间并专注于高价值任务。
员工入职
新员工的招聘流程缓慢且令人沮丧。需要提高效率，热情好客。信息采集解决方案对文件进行分析和分类，以便快速搜索和自动化人力资源任务和工作流程。
了解您的客户 (KYC) 和客户入驻
销售代表需要专注于销售，而非跟踪客户数据。通过智能文档处理释放销售代表的时间，自动采集、分类和提取数据以实现自动化 CRM 工作流。
索赔处理
需要在留住客户和员工的同时削减成本？利用智能文档处理功能，从索赔表单和文档中自动捕获可操作的数据，从而提高效率和满意度。
客户服务与支持
组织面临着庞大的客户文档量，以及缓慢且易出错的手动工作流。通过智能文档处理实现自动化，以可操作的数据增强客户交互。
合规与监管报告
日益复杂的监管要求对依赖手动流程的组织构成风险。智能文档处理解决方案可对文档进行自动分类、归档和存档，以简化合规管理。
深受领导者信赖的 Opentext
深受领导者信赖的 Opentext
了解智能文档处理解决方案如何助力您的业务发展
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大规模加速业务流程
通过智能信息采集和业务流程自动化，实现人工作业自动化，防止关键流程中出现代价高昂的错误和延误。
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提高员工生产力和工作满意度
通过自动执行重复性任务并将提取的数据集成到员工常用的应用程序中（例如 SAP® 和 Salesforce®），以简化用户体验。
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提供精简、直观的客户体验
通过快速响应、基于情感的个性化交互，并准确的数据为动力，与内容丰富的应用程序进行互动，从而取悦客户。
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加强合规和信息治理
简化合规管理和文档访问——自动使用结构化、半结构化和非结构化内容中的元数据来对文档进行分类、归档和存档。
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选择灵活的部署方案
通过可在企业内部、私有云、混合环境或 SaaS 公共云中运行的可扩展解决方案，加速获取新功能。
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通过自动化减轻 IT 负担
通过消除难以维护的传统流程释放 IT 资源，同时利用持续的机器学习，随着时间的推移训练和提高能力。
释放捕获和智能文档处理的价值
使用 OpenText 优化操作体验
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OpenText™ Capture
借助智能采集软件发挥 AI 效能，加速推进业务增长
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OpenText™ Core Capture
利用智能内容采集自动处理云文档
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OpenText™ Knowledge Discovery
针对任何资源库或格式，利用知识发现功能获取洞察数据
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OpenText™ Vendor Invoice Management for SAP® Solutions
通过供应商发票管理优化 SAP 财务流程
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OpenText™ Core Capture for SAP® Solutions
为您的 SAP 业务流程实现智能内容自动捕获
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OpenText™ Process Automation
使用 AI 驱动的流程自动化软件来最大限度地提高效率
了解更多信息
随着内容量不断增加、经济形势日趋严峻，智能文档处理成为了实现卓越运营和成本控制的关键。利用信息采集、AI 和自动化来提高生产力和客户体验。
OpenText™ 智能文档处理解决方案无缝集成信息捕获、AI、机器学习和流程自动化，以提取可操作的数据并加速业务应用和流程自动化工具中的下游工作流程。
Resources
Intelligent document processing
Read the solution overviewContinuous machine learning: Your AI edge
Read the white paperOpenText Core Capture
Read the product overviewOpenText Capture
Read the product overviewOpenText Vendor Invoice Management for SAP Solutions
Read the product overviewOpenText™ Process Automation
Read the product overviewOpenText Vendor Invoice Management for SAP Solutions for Invoice Processing FasTrak
Read the service overviewIntelligent document processing
Read the solution overviewContinuous machine learning: Your AI edge
Read the white paperOpenText Core Capture
Read the product overviewOpenText Capture
Read the product overviewOpenText Vendor Invoice Management for SAP Solutions
Read the product overviewOpenText™ Process Automation
Read the product overviewOpenText Vendor Invoice Management for SAP Solutions for Invoice Processing FasTrak
Read the service overviewIDC MarketScape names OpenText a leader in intelligent document processing (IDP)
Download the reportInfosource names OpenText a leader in capture and IDP
Read the reportThe Business Value of SAP ECM Solutions by OpenText
Get the IDC studyIDC MarketScape names OpenText a leader in intelligent document processing (IDP)
Download the reportInfosource names OpenText a leader in capture and IDP
Read the reportThe Business Value of SAP ECM Solutions by OpenText
Get the IDC study
ScottsMiracle-Gro saved costs and improved compliance with new automation
Watch the video
LuLu Group drives sales with 50% faster goods-receiving processes
Watch the video
See OpenText Capture transform content into actionable data
Watch the video
Batch capture files and export to OpenText Core Content Management for collaboration
Watch the video
How to generate information extraction profile with LLM and OpenText Capture
Watch the video-
Intelligent document processing transforms how organizations handle business-critical content by combining information capture solutions, AI, and automation. Going beyond simple digitization, IDP classifies documents, extracts structured data from multiple formats, and automates end-to-end workflows. By leveraging AI technologies, including machine learning and large language models (LLM), intelligent document processing solutions free employees from repetitive manual tasks, reduce errors, and accelerate business processes at scale.
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Capture and data extraction are vital for intelligent document processing solutions, transforming unstructured and semi-structured content into actionable, structured data. Intelligent capture and data extraction solutions like OpenText Capture, OpenText Core Capture, and OpenText Knowledge Discovery automatically collect content from diverse channels and formats, including emails, mobile apps, videos, and audio files. These intelligent document capture solutions extract metadata, classify documents using AI, and enable automated workflows in business applications like SAP® and Salesforce®.
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Yes, AI is fundamental to intelligent document processing because it powers automated classification, data extraction, and document understanding at scale. Machine learning and large language models (LLM) help identify document types, extract key fields, and continuously improve accuracy. By reducing manual review and accelerating processing, AI‑driven intelligent document capture enables organizations to manage growing content volumes while improving speed, accuracy, and compliance.
Explore how AI enhances intelligent document processing solutions.
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OpenText surpasses other vendors like ABBYY and Tungsten Automation by offering a complete, end-to-end intelligent document processing solution with deep partner integrations and extensive market leadership. OpenText delivers this advantage with intelligent document capture, AI driven automation, and intelligent content management that connect easily to systems like SAP®, Salesforce®, and Microsoft®. With decades of experience, global scale, and strong analyst recognition, OpenText helps organizations modernize and automate document driven processes.
The new IDP for HR: A springboard for transformation
Unlocking operational efficiency for employee onboarding and more.
Read the blog
OpenText named a leader in the 2025 Infosource Global Capture and IDP Vendor Matrix
Learn why Infosource ranked OpenText as a Star for the eighth consecutive year.
Read the blog
Supercharge claims processing with an AI content assistant and IDP
Give insurance adjusters needed information to resolve claims quickly and improve care.
Read the blog
Elevate customer service with intelligent document processing
Transform how your organization handles customer interactions and manages information.
Read the blog
Transform customer onboarding with intelligent document processing solutions
In today’s digital world, financial institutions need to make processes faster and more accurate.
Read the blog
Streamline procure-to-pay with intelligent document processing solutions
Harness the power of AI to enhance efficiency, reduce errors, and improve supplier relationships.
Read the blog
Ultimate guide to intelligent document processing use cases
Transform your operations with this guide to intelligent document processing solutions use cases.
Read the blog
Business process automation: The secret weapon of successful businesses
Navigating the path to business transformation through effective BPA implementation.
Read the blog
Continuous machine learning: Keep up with the digital document deluge
Many organizations have turned to CML for content classification and data extraction to enable IDP.
Read the blog
OpenText named a Leader in IDC MarketScape for intelligent document processing
Learn why IDC named OpenText a Leader and download the report excerpt.
Read the blog
What is intelligent document processing?
IDP elevates capture by adding AI and automation to improve operational efficiency.
Read the blog
