面向银行业的 IT 解决方案
利用 AI 驱动的自动化实现银行系统的现代化并保障数据安全
19/20
多家顶级金融和保险公司都是 OpenText 的客户
概述
银行业的主要趋势
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为保持疫情前云计算发展的势头，企业正积极推动对传统应用程序进行现代化改造，并缩短服务上线周期。
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随着金融服务机构意识到员工体验对客户服务的影响，提升员工体验已成为日益重要的优先事项。
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机器学习、流程挖掘、流程自动化和 API 集成正越来越多地应用，以简化复杂性。
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随着勒索软件对金融机构的威胁不断增加，组织正在加大对终端安全领域的投资。
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企业正持续从以产品和服务为基础的交易型商业模式，转向个性化、智能化和主动式客户互动模式。
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低代码开发平台的兴起正在推动无缝数字体验，并围绕客户和员工需求重新设计流程。
关键银行解决方案
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银行客户信息管理
客户至上—利用人工智能和分析技术加速银行业的数字化转型
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金融服务的整体体验
提升客户和员工满意度、品牌忠诚度和收入增长
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零售银行体验平台
改善客户体验，提高留存率、收入和运营效率
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集成式支付与对账功能
自动执行容易出错的手动任务，并简化付款流程
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隐私管理
自动化和整合流程以促进合规并降低隐私风险
探索更多银行解决方案
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OpenText 银行解决方案通过整合并安全地管理企业内容，从而优化流程与管控。因此，他们能够利用信息来创造商业价值，同时最大限度地降低数据管理成本并规避法律风险。
银行客户信息管理客户至上—利用人工智能和分析技术加速银行业的数字化转型
交易银行的客户集成增强客户交付能力，降低成本，并缩短产品上市时间
OpenText™ Financial Hub通过无与伦比的可见性获得自动化、可扩展的支付处理功能
OpenText™ SWIFT Service Bureau确保合规的 SWIFT 连接，以实现安全的全球交易
金融服务行业解决方案利用 AI 提升客户体验、合规性和效率
OpenText 的与众不同之处
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值得信赖的银行业领导者
与排名前 20 位的金融机构中的 19 家建立了合作伙伴关系，这些机构都信赖 OpenText 为其运营提供支持。
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可靠的云平台
通过 OpenText™ Business Network，每月翻译超过 250 万笔全球进出支付交易，支持超过 3,000 名客户。
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更牢固的客户关系
借助 OpenText 客户沟通管理解决方案，助力《财富》500 强银行前十名中的九家建立更优质的客户关系。
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全球整合服务
管理超过 3,000 万个数字身份，处理超过 9 万亿美元的网络商务，交易量达 260 亿笔。
Banking resources
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Listen to the podcast我们能提供什么帮助？
脚注
脚注
- [1]《金融品牌》，《通过“体验回报”驱动银行业超越投资回报率》，2021 年 6 月
- [2]Eagle Hill Consulting，《对于金融服务公司而言，改善员工体验也将提升客户体验》，2021 年
- [3]Trend Micro，《全方位攻击：2021 年上半年安全回顾》，2021 年 9 月