公營部門 IT 解決方案
透過合規資訊管理提升公民體驗
概述
公共部門主要趨勢
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機關面臨越來越大的壓力，必須滿足市民期望——提供行動友善、易於取得、可搜尋且可保存的「一次告知」服務，以提升公眾體驗。
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隨著各機構強調雲端現代化中的資料控制、合規與治理，公共部門的雲端主權日益融入數位策略中。
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公營部門的 AI 正從試點走向可衡量的價值，領導者會優先考量治理、透明度、勞動力準備就緒及負責任的採用。
主要公共部門解決方案
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防衛與情報
在需要的時間和地點安全地將資訊傳遞給作戰人員
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教育
流暢管理內容與行政流程，讓重心回歸教育本身
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OpenText™ Content Management for Government
利用合規的政府文件管理系統妥善管理公部門紀錄
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OpenText Sovereign AI 與 Sovereign Cloud
本地控制。全球規模。可信的 AI
為何公部門機構選擇 OpenText
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大規模資訊治理
從頭到尾管理內容與資料，支持可稽核性、紀錄紀律，以及跨計畫的政策一致執行。
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現代化而非「拆除替換」
與現有平台整合以降低複雜性並加速現代化——因此您可以改善成果，而無需破壞性的「撕裂與取代」流程。
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總體市民體驗
結合面向公民的科技與後端資訊工作流程，提供無阻礙的數位服務。
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靈活的人工智慧部署
將 AI 部署在最適合的地方——從雲端、私人雲端到企業內部——支援安全性、合規性和作業控制。
Public sector resources
A quick FedRAMP guide to the relationship between OpenText and AWS
Read the ebookMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideEnd-to-end total citizen experience
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the video-
Yes. OpenText enables agencies to modernize incrementally by digitizing records, archiving legacy applications, and automating workflows—allowing agencies to preserve existing investments while improving interoperability and AI readiness.
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OpenText supports end-to-end digital government services by automating case management and service workflows, centralizing information, and enabling secure, personalized digital interactions that improve accessibility and satisfaction. It also helps agencies deliver consistent, omnichannel citizen experiences, reducing delays and complexity through better information visibility and connected systems. By enabling personalized, proactive, and secure communications, OpenText improves citizen engagement and trust while boosting employee productivity with streamlined access to the information they need across devices and departments.
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OpenText helps agencies make information AI-ready by digitizing records, governing unstructured content, and improving data interoperability—ensuring analytics and AI initiatives are built on trusted, compliant information.
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By digitizing paper records, retiring legacy systems, and automating manual processes, OpenText helps agencies lower storage, administrative, and IT costs while improving efficiency and service delivery.
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OpenText enables secure information exchange and integration across agencies through centralized content management and business network capabilities, improving collaboration while maintaining governance and security controls.
Building smarter governments in 2026
Discover how you can redefine the relationship between government and citizens.
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A day with OpenText™ Fax Private Cloud 25.4
Explore how new updates make faxing smarter, easier, and more reliable across industries.
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How government agencies build resilient supply chains
See how track and trace technology lets agencies gain real-time visibility and automate compliance.
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Reclaiming control: Why recent events demand cloud repatriation
A major event reveals why resilience, workload flexibility, and contingency planning are critical.
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How cities break down departmental barriers with connected IoT data
Discover how connected data doesn’t just streamline services—it can even prevent disaster.
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From conversational intelligence to connected visibility—turning IoT data into action
Explore what’s new in OpenText™ Aviator™ IoT Cloud Edition CE 25.3 and CE 25.4.
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Fax isn’t dead—it’s delivering more value than ever
Introducing OpenText™ Fax Aviator™: AI-enabled digital fax.
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How AI in government is doomed to fail without a data management strategy
Learn how AI promises to revolutionize public sector service.
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EDI vs. API: Why both still matter in a modern supply chain
See why businesses are under growing pressure to modernize the way they connect.
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AI-first government productivity and efficiency
Accelerate an AI strategy for high-impact government use cases with a content-focused approach.
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