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Customer stories

Leading agricultural finance institution iconLeading agricultural finance institution

OpenText Privileged Access Manager delivers full user accountability and transparency, improving security

Leading agricultural finance institution icon

Leading agricultural finance institution

This leading agricultural finance institution is a national development finance organization supporting commercial and emerging farmers with tailored financial services for land, equipment, and production credit.
Woman using a tablet displaying circle charts and a graph
  • Industry:
    Banking
  • Location:
    Africa
  • Revenue:
    More than $300 million

Summary

Challenges

  • Shared admin credentials made user accountability impossible.
  • Audit revealed gaps in privileged access control.
  • External vendor access posed security risks.

Solution

  • Implemented centralized privileged access management.
  • Introduced real-time monitoring and reporting for audits.
  • Simplified role-based access control via the intuitive console.

Results

  • 100% visibility into privileged account activity
  • 5-minute setup for new servers
  • Real-time reporting improved audit compliance

Challenges

  • Generic admin accounts made it impossible to track user actions
  • An independent audit identified compliance risks
  • Vendor data access lacked secure, transparent process

The organization manages sensitive financial data across more than 130 servers and must comply with strict banking regulations. During an audit, a critical gap was identified: Application owners used shared administrator credentials, making it impossible to trace individual actions. This created significant compliance and security risks. Additionally, external vendors required access to data, which previously involved copying and transferring files—a process that introduced further vulnerabilities. The institution needed a solution to enforce accountability, improve transparency, and secure privileged access without disrupting operations.

Agricultural field with wheat plants overlaid by digital dashboards and financial data

Introducing OpenText Privileged Access Manager gives us an easy way to manage and monitor our privileged accounts, ensuring full accountability and transparency, while improving our overall system security.

IT security analyst
Leading Agricultural Finance Institution

Solution

With help from OpenText, the organization improved the visibility and security of its privileged accounts.

Products deployed

Implementing centralized privileged access management

By consolidating privileged credentials under a single platform, the organization eliminated shared accounts and enforced consistent security policies. This ensured accountability and reduced compliance risk.

Introducing real-time monitoring and reporting for audits

OpenText Privileged Access Manager dashboards and reports provided full visibility into privileged sessions. Administrators could monitor activity in real time, terminate risky sessions, and generate audit-ready reports instantly.

Simplifying role-based access control via the intuitive console

The customer’s team was able to create profiles for select external vendors who could then directly and transparently access the data they required without the need to copy data, thereby drastically reducing a significant security risk.

A man using a laptop with its screen displaying a circle chart and bar graphs

The central OpenText Privileged Access Manager console has a GUI-based, drag-and-drop interface that simplifies the rule-creation process and eliminates the need for complex, manual scripting. Very quickly, we had full visibility of who was doing what on which server—exactly what we needed.

IT security analyst
Leading Agricultural Finance Institution

Results

The implementation delivered complete transparency, streamlined audits, and strengthened security across the organization’s IT infrastructure.

Gained 100% visibility into privileged account activity

OpenText Privileged Access Manager enabled comprehensive tracking of privileged activity across all servers, ensuring every action was attributable to an individual user.

5-minute setup for new servers

OpenText Privileged Access Manager became a standard part of server setup, requiring just five minutes to configure and secure new installations.

Real-time reporting improved audit compliance

Real-time reporting simplified audit preparation, helping the organization meet regulatory requirements and reduce operational risk.

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