Rapid Deployment Solutions is a socially responsible business that delivers professional services for content management and unstructured data solutions, fueled by OpenText and SAP solutions, to Fortune 1000 and SMB companies around the world.

Headquartered:

West Palm Beach, FL
Founded in:

2016
Employees:

20
Operates in:

7 countries

Summary

Challenges

Enabling enterprise clients to manage content effectively.
Allowing companies to improve efficiency and environmental performance through automation.

Solution

Delivered world-class information management solutions.
Automated key business processes, such as AP and AR.
Enabled clients to strengthen security and mitigate regulatory risk.

Results

Eliminated thousands of paper invoices a month
Transformed business process efficiency with AI
Drove environmental, social, and governance success

Challenges

Deliver content management and unstructured data solutions to enterprise clients, including those in highly related industries
Empower clients to improve operational efficiency and reduce the use of paper
Automate accounts payable and accounts receivable processes

Headquartered in West Palm Beach, Florida, Rapid Deployment Solutions (RDS) is on a mission to help enterprises transform business data into business value. For more than 20 years, RDS has delivered content management and unstructured data solutions to clients of all sizes.

Jason McCloy Hall, executive vice president and chief operating officer at Rapid Deployment Solutions, confirmed, “Over the years, we’ve developed deep experience across numerous industry sectors and technologies, which enables us to help clients solve their business challenges.”

Automation is a core focus area for RDS. By replacing manual, paper-based processes in functions such as accounts payable (AP) and accounts receivable (AR), the company aims to empower clients to manage rapidly growing volumes of content, eliminate paper, and enhance their customer communications.

“Workflow processes in accounting can be quite complex, especially for larger organizations and companies in highly regulated industries,” explained Hall. “For example, a food manufacturing business may have a single line item on an invoice that comprises more than 100 rows of goods—all of which must be carefully vetted and organized. Performing this work manually can increase a company’s operational costs significantly and make it difficult to drive growth.”

Three happy young people discussing business

Right from the start, OpenText really engaged with our mission and our strategic objectives—and that curiosity about our goals and commitment to supporting us has never faded.

Jason McCloy Hall
Executive Vice President and Chief Operating Officer, Rapid Deployment Solutions

Solution

To help its clients to streamline processes such as AP and AR, RDS leverages OpenText™ Extended ECM and OpenText™ Vendor Invoice Management for SAP® Solutions—replacing manual, paper-heavy processes with seamless digital workflows.

Products deployed

OpenText™ Extended ECM

Bring content and processes together to provide access to information where it’s needed, improve decision-making, and drive operational effectiveness
OpenText™ Vendor Invoice Management for SAP® Solutions

Optimize and automate end-to-end processing from receipt to posting through pre-configured rules, roles, and actions

Delivering world-class information management solutions

RDS relies on Extended ECM as its central enterprise content management solution. Based on its own positive experiences with OpenText technology, the company has made Vendor Invoice Management for SAP Solutions its go-to solution for AP and AR automation projects.

“OpenText is one of our key strategic partners,” said Hall. “From our own experience as OpenText users and our many successful client deployments of OpenText solutions, we’ve seen first-hand how solutions like Extended ECM and Vendor Invoice Management can transform operational efficiency and reduce the cost of key business processes.”

Automating business processes

Every company has different requirements, and RDS works closely with its clients to shape automated Vendor Invoice Management workflows to process invoices quickly, accurately, and with minimal human effort.

Hall commented, “The strong integration between OpenText and SAP solutions is one of the main reasons our AP automation projects are so successful. For our clients, that success translates to reduced invoice processing errors, improved data quality, and increased employee productivity.”

Addressing regulatory requirements by strengthening security

The close strategic partnership between OpenText and SAP is also valuable for other types of information management projects.

Hall added, “We serve global multinational clients in highly regulated industries, which often adds additional layers of complexity to their solution requirements. With Extended ECM for SAP Solutions, we can tightly integrate structured and unstructured content at the SAP user interface level. And by helping clients to apply automated governance and retention policies to their content, we enable them to strengthen security and mitigate regulatory risks.”

With Vendor Invoice Management for SAP Solutions, our clients can eliminate the need for paper documents—helping to reduce their carbon footprint significantly.

Jason McCloy Hall
Executive Vice President and Chief Operating Officer, Rapid Deployment Solutions

Results

Through its decades-long partnership with OpenText, RDS is enabling clients across a wide range of sectors to unlock the benefits of business process automation and effective content management.

Eliminated thousands of paper invoices a month

For AP automation projects, RDS aims to help its clients boost efficiency and improve environmental sustainability.

“One of the most important KPIs that we track around AP process automation is the time saved by moving from manual invoice processing to automated workflows,” Hall explained. “Sustainability is another huge benefit. Some of our largest clients process upwards of 40,000 invoices a month, which translates to stacks of paper to transport, process, and store. With Vendor Invoice Management for SAP Solutions, our clients can eliminate the need for paper documents—helping to reduce their carbon footprint significantly.”

Transformed business process efficiency with AI

RDS strives to help its clients leverage OpenText solutions to create finely tuned, AI-powered business processes. The company’s clients include one of the world’s largest auto distributors, which uses OpenText solutions to deliver data from millions of invoices to more than 88,000 business users.

“Our partnership with OpenText enables us to serve clients at enterprise scale,” commented Hall. “Looking ahead, we see that generative AI is going to transform the way businesses manage and leverage their content. As the next step on our journey with OpenText, we are exploring opportunities to bring the benefits of AI to our clients.”

Promoted environmental, social, and governance (ESG) success

In OpenText, RDS has found a trusted partner to help its clients achieve their ESG and business objectives.

“Our experience working with OpenText has been nothing short of amazing,” said Hall. “Right from the start, OpenText really engaged with our mission and our strategic objectives—and that curiosity about our goals and commitment to supporting us has never faded.”

Hall concluded, “We have lively conversations every week about our business objectives, and the partnership has even grown to include our goals around social responsibility. Every year, we sponsor the Special Olympics Race for Inclusion in Miami, Florida—and when we told OpenText, they decided to join us in sponsoring the event. We couldn’t ask for a better partner, and we’re looking forward to strengthening that partnership in the years ahead.”