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Customer stories

Michelin logoMichelin

Michelin achieves flexibility and scalability to support their global operation

Michelin logo

Challenges

  • The dynamic nature of the automotive industry and the significant growth opportunities in emerging markets presents a significant challenge to companies like Michelin
  • In order to minimize their supply chain risk, moving production capacity to other countries, or working more closely with customers in emerging markets, the company required a flexible B2B infrastructure

Results

  • OpenText Trading Grid® cloud-based integration platform supports Michelin's international operations. Trading Grid provides a secure, scalable, highly reliable platform for the exchange of transactions, such as purchase orders, shipment notices, commercial invoices and payment instructions with its business partners

  • OpenText B2B Managed Services offers Michelin global customer support to proactively manage and monitor all B2B processes and business transactions, ensuring their B2B operations are running smoothly around the clock

  • OpenText Active Invoices enables Michelin to receive invoices electronically from their suppliers – and to send invoices electronically to their customers

Story

Michelin turned to OpenText for a flexible B2B infrastructure.

We were looking for a scalable solution with security. We found that OpenText B2B Managed Services was completely in line with our strategy and this is why we moved to Managed Services. I would say that we are extremely happy.

Jean-Luc Faye
EDI Manager, Michelin

About Michelin

Michelin logo

Michelin is one of the two largest tire manufacturers in the world. The company is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plans in 17 different countries.

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