公共部门 IT 解决方案
通过合规信息管理提升公民体验
概述
公共部门的主要趋势
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各机构承受着越来越大的压力，必须满足公民期望——提供移动端友好、易于访问、可搜索且可保存的“一次性告知”服务，以改善公众体验。
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随着各机构在云现代化过程中强调数据控制、合规管理和治理，公共部门的云主权已逐步嵌入数字化战略。
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公共部门的 AI 工具正从试点阶段走向可衡量的价值，领导者应优先考虑治理措施、透明度、劳动力就绪度和负责任的应用。
关键公共部门解决方案
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国防与情报
随时随地向作战人员安全地传递所需信息
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教育
无缝管理内容和行政流程，重点关注教育领域
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OpenText™ Content Management for Government
通过合规的政府文档管理体系，管理公共部门记录
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OpenText™ Sovereign AI 和 Sovereign Cloud
本地控制。全球规模。可信的 AI
公共部门机构为何选择 OpenText
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大规模信息治理
端到端治理内容和数据，提高可审计性、支持记录规范以及跨项目的一致性策略执行。
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无需“翻新汰换”，即可完成现代化改造
与现有平台集成，降低复杂性并加快现代化进程——这样一来，您就能在不经历破坏性“翻新汰换”流程的情况下改善成果。
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整体公民体验
将面向公民的技术与后台信息工作流相结合，提供无摩擦的数字服务。
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灵活的 AI 部署
将 AI 部署到最合适的位置（包括云端、私有云和本地环境），支持安全防护、合规管理和运营控制。
Public sector resources
A quick FedRAMP guide to the relationship between OpenText and AWS
Read the ebookMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideEnd-to-end total citizen experience
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the video-
Yes. OpenText enables agencies to modernize incrementally by digitizing records, archiving legacy applications, and automating workflows—allowing agencies to preserve existing investments while improving interoperability and AI readiness.
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OpenText supports end-to-end digital government services by automating case management and service workflows, centralizing information, and enabling secure, personalized digital interactions that improve accessibility and satisfaction. It also helps agencies deliver consistent, omnichannel citizen experiences, reducing delays and complexity through better information visibility and connected systems. By enabling personalized, proactive, and secure communications, OpenText improves citizen engagement and trust while boosting employee productivity with streamlined access to the information they need across devices and departments.
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OpenText helps agencies make information AI-ready by digitizing records, governing unstructured content, and improving data interoperability—ensuring analytics and AI initiatives are built on trusted, compliant information.
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By digitizing paper records, retiring legacy systems, and automating manual processes, OpenText helps agencies lower storage, administrative, and IT costs while improving efficiency and service delivery.
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OpenText enables secure information exchange and integration across agencies through centralized content management and business network capabilities, improving collaboration while maintaining governance and security controls.
Building smarter governments in 2026
Discover how you can redefine the relationship between government and citizens.
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From conversational intelligence to connected visibility—turning IoT data into action
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Fax isn’t dead—it’s delivering more value than ever
Introducing OpenText™ Fax Aviator™: AI-enabled digital fax.
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How AI in government is doomed to fail without a data management strategy
Learn how AI promises to revolutionize public sector service.
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EDI vs. API: Why both still matter in a modern supply chain
See why businesses are under growing pressure to modernize the way they connect.
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AI-first government productivity and efficiency
Accelerate an AI strategy for high-impact government use cases with a content-focused approach.
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