Soluciones informáticas para el sector público
Mejore las experiencias de los ciudadanos con una gestión de la información compatible
Descripción general
Principales tendencias del sector público
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Las agencias se enfrentan a una presión cada vez mayor para cumplir con las expectativas de los ciudadanos: servicios de «díganos una vez» aptos para dispositivos móviles, accesibles, con capacidad de búsqueda y que se pueden guardar y que mejoran la experiencia del público.
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La soberanía en la nube del sector público está cada vez más integrada en las estrategias digitales, ya que las agencias enfatizan el control de datos, el cumplimiento y la gobernanza en la modernización de la nube.
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La IA del sector público está pasando de los proyectos piloto al valor mensurable, y los líderes dan prioridad a la gobernanza, la transparencia, la preparación de la mano de obra y la adopción responsable.
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La modernización del legado sigue siendo una prioridad urgente, ya que los sistemas anticuados aumentan el riesgo operativo, dominan los presupuestos de TI y complican la seguridad en los servicios públicos.
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En 2025, las organizaciones del sector público se encontraban entre los sectores más atacados a nivel mundial, ya que las ciberamenazas se dirigen cada vez más a los servicios gubernamentales y a las infraestructuras críticas.
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Los gobiernos están explorando la IA agente para automatizar la prestación de servicios, habilitando sistemas que puedan planificar, actuar y coordinar tareas para mejorar la eficiencia y la capacidad de respuesta.
Soluciones clave para el sector público
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Defensa e inteligencia
Entregar información de forma segura a los combatientes cuando y donde sea necesaria
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Educación
Gestione sin problemas los contenidos y los procesos administrativos para mantener el enfoque en la educación
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OpenText™ Content Management for Government
Gestione los registros del sector público con una gestión documental gubernamental conforme
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OpenText Sovereign AI y Sovereign Cloud
Control local. Escala global. IA de confianza
Por qué las agencias del sector público eligen OpenText
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Gobernanza de la información a escala
Regula el contenido y los datos de principio a fin, apoyando la auditabilidad, la disciplina de los registros y la aplicación coherente de políticas entre los programas.
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Modernización sin «reemplazar por completo»
Intégrese con las plataformas existentes para reducir la complejidad y acelerar la modernización, de modo que pueda mejorar los resultados sin procesos disruptivos de «separar y reemplazar».
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Experiencia total del ciudadano
Ofrezca servicios digitales sin fricciones combinando la tecnología orientada al ciudadano con los flujos de trabajo de información backend.
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Implementaciones de IA flexibles
Implemente la IA donde esté mejor situada, desde la nube hasta la nube privada y en las instalaciones, apoyando la seguridad, el cumplimiento y el control operativo.
Public sector resources
A quick FedRAMP guide to the relationship between OpenText and AWS
Read the ebookMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideEnd-to-end total citizen experience
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the video-
Yes. OpenText enables agencies to modernize incrementally by digitizing records, archiving legacy applications, and automating workflows—allowing agencies to preserve existing investments while improving interoperability and AI readiness.
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OpenText supports end-to-end digital government services by automating case management and service workflows, centralizing information, and enabling secure, personalized digital interactions that improve accessibility and satisfaction. It also helps agencies deliver consistent, omnichannel citizen experiences, reducing delays and complexity through better information visibility and connected systems. By enabling personalized, proactive, and secure communications, OpenText improves citizen engagement and trust while boosting employee productivity with streamlined access to the information they need across devices and departments.
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OpenText helps agencies make information AI-ready by digitizing records, governing unstructured content, and improving data interoperability—ensuring analytics and AI initiatives are built on trusted, compliant information.
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By digitizing paper records, retiring legacy systems, and automating manual processes, OpenText helps agencies lower storage, administrative, and IT costs while improving efficiency and service delivery.
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OpenText enables secure information exchange and integration across agencies through centralized content management and business network capabilities, improving collaboration while maintaining governance and security controls.
Building smarter governments in 2026
Discover how you can redefine the relationship between government and citizens.
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How AI in government is doomed to fail without a data management strategy
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EDI vs. API: Why both still matter in a modern supply chain
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AI-first government productivity and efficiency
Accelerate an AI strategy for high-impact government use cases with a content-focused approach.
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