小売
シームレスなオムニチャネル小売、強靭なサプライチェーン、そして信頼できるセキュリティを提供
概要
小売業者は、常時接続型のデジタルショッピング、実店舗での顧客体験、迅速な配送といった要素のバランスを取りながら、利益率を維持し、法令遵守の要件を満たすことに努めています。OpenText™の小売ソリューションは、小売チームが取引先をつなぎ、コンテンツを管理・管理し、サイトとアプリを最高の状態に保ち、企業とサプライチェーン全体のサイバーリスクを軽減するのに役立ちます。
主な小売業のトレンド
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AI駆動の商取引は、チャネル全体でパーソナライゼーション、コンテンツ作成、サービス自動化を加速しています。[1]
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リテールメディアとファーストパーティデータの収益化は、小売業者やブランドがキャンペーンを計画、測定、実行する方法を再構築しています。[2]
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返品とリバースロジスティクスは業務を圧迫し、自動化、可視化、不正防止を促進しています。[3]。
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サプライチェーンの変動性と地政学的リスクにより、レジリエンス、パートナーとの連携、リアルタイムの可視性が最重要事項となっています。[4]
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小売業の窃盗、暴力、組織犯罪は、依然として取締役会レベルの業務リスクであり、連携した対応が必要です。[5]
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ピーク時のイベントでは、ストアフロント、アプリ、統合を高速かつ信頼性の高い状態に保つために、パフォーマンスエンジニアリングが求められます。[6]
注目の小売ソリューション
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OpenText™ Business Network
一度接続するだけで、安全なB2B統合プラットフォームからすべてに連携
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OpenText™ Trading Grid™
強力な統合は単一のインテリジェントな接続プラットフォームから開始
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OpenText™ Core Content Management
重要なビジネスアプリケーションにシームレスに統合するインテリジェントなクラウドコンテンツ管理
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OpenText™ Cybersecurity Cloud
企業保護のための統合サイバーセキュリティソリューション
OpenTextの特徴
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接続されたB2B統合エコシステム
取引パートナー、EDI、APIを単一のプラットフォームでオンボーディングおよび管理することで、サプライチェーン業務の効率化、可視性の向上、需要変動への迅速な対応を実現します。
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一元化されたウェブ体験管理
ブランドの一貫性、迅速な更新、優れたパフォーマンス、コンプライアンスを確保するために、統一されたプラットフォームで小売ウェブコンテンツを管理、統制、最適化します。
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小売に特化したITサービス管理
セルフサービス機能、ワークフロー自動化、インシデント管理により、店舗や企業チームをサポートし、サービスデリバリー、アップタイム、運用効率を向上させます。
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統合されたサイバーセキュリティとデータ保護
統合された脅威検出、対応、コンプライアンス機能を活用して、顧客データ、POSシステム、エンドポイントを保護し、リスクを軽減し、レジリエンスを強化します。
Retail resources
Digital threads for consumer goods manufacturers
Learn moreStrengthen retail security with dynamic zero trust architecture
Read the solution overviewTransform consumer goods manufacturing with digital thread technology
Read the solution overviewScale confidently for retail peak seasons
Read the top reasonsDigital threads: The consumer goods manufacturing game-changer
Read the top reasonsTop reasons to strengthen retail security with dynamic zero trust
Read the top reasonsMaster seasonal retail peaks with performance engineering excellence
Read the solution overviewStrengthen retail security with dynamic zero trust architecture
Read the solution overviewTransform consumer goods manufacturing with digital thread technology
Read the solution overviewScale confidently for retail peak seasons
Read the top reasonsDigital threads: The consumer goods manufacturing game-changer
Read the top reasonsTop reasons to strengthen retail security with dynamic zero trust
Read the top reasonsMaster seasonal retail peaks with performance engineering excellence
Read the solution overview
Automate and future proof e-Invoicing to meet impending mandates
Watch the videoCheck all the boxes with total experience powered by OpenText
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Improve supply chain visibility with IoT solutions
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OpenText™ Business Network by the numbers
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Coop Schweiz case study
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OpenText helps retail businesses manage information across complex value chains. Solutions support content management, supplier integration, operational resilience, and data protection to improve efficiency, visibility, and control across brands, regions, and partners.
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OpenText solutions are used by IT, supply chain, operations, finance, security, and compliance teams. These teams rely on OpenText to manage product and supplier content, connect trading partners, monitor operations, and protect sensitive data.
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OpenText Business Network enables secure, standardized digital B2B integration with suppliers, logistics providers, and retailers. This helps consumer goods companies onboard partners faster, automate transactions, and improve visibility across global supply chains.
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Yes. OpenText combines content management, IT operations monitoring, and security capabilities to help consumer goods organizations scale without increasing risk, disruption, or complexity—especially during peak demand or rapid growth.
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OpenText helps protect product, supplier, financial, and customer data through identity, access, and information protection capabilities. This supports compliance with regional regulations while enabling secure collaboration across extended ecosystems.
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OpenText enables consumer goods companies to manage product information, digital assets, contracts, and regulatory documents in a centralized, governed environment across brands and regions.
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Yes. OpenText integrates with leading ERP, supply chain, and finance systems to embed content, automate transactions, and securely exchange data across internal teams and external partners.
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OpenText IT operations and information management solutions help consumer goods companies monitor performance, reduce disruptions, and maintain service continuity during seasonal peaks, promotions, and rapid scale.
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Read the blogManaging Seasonal Scale in Retail
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脚注
脚注
- [1] Retail trends, 25 predictions for the retail industry in 2025.
- [2] EMARKETER, Retail Media Networks: Trends, Benchmarks, and Leadership in 2025.
- [3] Press Release, Consumers Expected to Return Nearly $850 Billion in Merchandise in 2025.
- [4] OECD, Supply Chain Resilience Review.
- [5] NRF Research, The Impact of Retail Theft & Violence 2025.
- [6] Catchpoint, 2025 Retail Website Performance Benchmark Report.