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OpenText Trading Grid Aviator

Unlock AI-powered knowledge, insights, and guided action across your supply chain

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Find trusted information, understand operational issues, and act faster with OpenText™ Trading Grid™ Aviator™, the AI intelligence layer for OpenText™ Business Network.

Embedded across business network applications, OpenText Trading Grid Aviator transforms complex B2B operations into natural conversations and accelerates onboarding, simplifies issue resolution, improves visibility, and empowers every user with AI.

Turn operational complexity into business intelligence

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OpenText Trading Grid Aviator combines conversational AI with OpenText Business Network expertise to help users interact naturally with transactions, trading partners, communities, mappings, integrations, and product knowledge across your supply chain network—all from a single AI experience.

Whether you're a business user or an integration specialist, Trading Grid Aviator makes complex B2B operations easier to understand and manage.

What you can do with Trading Grid Aviator

See how Trading Grid Aviator helps simplify your everyday business network operations

  • Understand technical errors, get business-friendly explanations, and follow guided recommendations to fix problems quickly.

    "Why did this 850 purchase order fail, and how do I fix it?"

    Outcome: Faster resolution with less dependency on support teams.

  • Get product, workflow, and account-specific knowledge through conversation instead of searching documentation or opening tickets.

    "How do I set up a new connection for this trading partner?"

    Outcome: Faster onboarding, greater productivity, and stronger self-service.

  • Ask about users, trading partners, permissions, activity, and operational metrics—without digging through admin screens or reports.

    "Which partners had failed transactions in the last 24 hours?"

    Outcome: Better visibility across your trading partner ecosystem.

  • Investigate transactions, spot trends, and analyze activity with plain-language questions instead of technical queries.

    "Show me invoice volume by partner for last month."

    Outcome: Faster operational insight for business and technical users.

  • Translate complex EDI payloads and analyze existing mappings in plain language to understand formats, rules, and business impact.

    "Explain what this mapping segment does in business terms."

    Outcome: Reduced complexity and easier business–technical collaboration.

  • Use AI-assisted guidance and intelligent recommendations to reduce repetitive trading partner onboarding work and get teams productive faster.

    "What's needed to onboard this new supplier?"

    Outcome: Faster trading partner onboarding and quicker time to value.

    AI built on trusted business network intelligence

    Trading Grid Aviator combines AI with decades of business network expertise and operational context from one of the world's largest B2B ecosystems.

    • 1.8M+
      partenaires commerciaux
    • 32B+
      transactions annuelles
    • 2.4T+
      business data points exchanged every year

    The result is AI grounded in trusted operational knowledge, not generic internet content.

     

    One AI experience across your business network

    Find trusted answers, understand operational issues, and act faster with AI built for B2B operations.

    • Get answers in seconds

      Stop searching docs and waiting on support tickets—get trusted, context-aware answers instantly.

    • Say no to disruption from supply chain operational issues

      Reduce downtime by turning cryptic failures and error messages into clear explanations and next steps.

    • Gain full visibility across your trading community

      See trading partner activity, health, and status at a glance—no reports to pull or requests to file.

    • Speed up trading partner onboarding

      Get faster time to value with AI-assisted guidance that shortens ramp-up for new trading partners and users.

    • Gain insight without the technical barrier

      Enable business and technical users to easily access AI insights and explore data, trends, and anomalies in plain language.

    • Move between applications without losing context

      Leverage a single intelligence layer that works across OpenText™ Trading Grid™ and connected OpenText Business Network applications.

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    Learn more about Trading Grid Aviator

    Explore AI across OpenText Business Network

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    Trading Grid Aviator powers AI experiences across OpenText Business Network, from onboarding and mapping to integration monitoring, operational analytics, and decision intelligence.

    Explore AI-powered supply chain scenarios

    From reactive to intelligent: How AI is reshaping supply chain ecosystems

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    What’s new in OpenText Trading Grid Aviator

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    What’s new in OpenText Trading Grid Aviator

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