Mohammed Bahelmi, general manager at Abuhimed Alsheikh Alhagbani Law Firm, explained the challenge in more detail. “We had just two months to select, design, implement, test and go live with a new, enterprise-wide document management solution. Many in the firm had previous experience working with OpenText™ Document Management, eDOCS Edition and had confidence that it would meet the needs of the new firm. We made the strategic decision to implement eDOCS DM in the cloud, thereby minimizing the cost of on-premises infrastructure, while maximizing stability and without compromising security.”
Working with a local OpenText partner, MGS, the eDOCS solution was customized to meet the access control needs specified by AS&H clients—developing a security model that complied with specific requirements. The migration phase also involved accurately profiling documents with the correct taxonomy. As part of system testing, AS&H also simulated a server failure followed by a complete restoration of the solution.
“We had to place our trust in both OpenText and MGS to ensure eDOCS was implemented on time, on budget and would fully meet our needs. In the end, every one of our goals was met, including the disaster recovery capabilities, which when tested, passed with no issues whatsoever,” said Bahelmi.
The implementation and go live were smooth, with no issues reported. eDOCS was delivered out of the box with only minor changes. In addition, user acceptance was extremely high, with little or no training required.