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Customer stories

Velliv logoVelliv, Pension & Life insurance

Danish pension and life insurance company automates weekly tests and boosts deployment speed with OpenText DevOps solutions

Velliv logo

About the Velliv, Pension & Life insurance

Based in Ballerup, Denmark, Velliv, Pension & Livsforsikring A/S manages pension savings for nearly 420,000 Danes and offers an attractive range of pension saving products.
A two people hand shaking and laughing
  • Experience:
    25 years
  • Employees:
    815
  • Customers:
    420,000+

Summary

Challenges

  • Internal add-ons created developer dependency.
  • Limited automation led to repetitive manual testing.
  • Tight regulations demanded constant audit readiness.
  • Manual testing risked service disruption.

Solution

  • Unified unique test management tool.
  • Deployed a centralized test automation framework.
  • Kept the application out of the box as much as possible.
  • Monitored test maintenance costs.

Results

  • data-visualization More than 28,000 testing hours saved per year
  • regulatory compliance All tests automated for critical application UI and API
  • dollarsign More than 260 new service tests created per year

Challenges

  • Developer reliance from custom add-ons
  • Repetitive testing due to low automation
  • High audit demands from strict regulations
  • Manual testing risked outages

Velliv, a leading Danish pension provider with over 420,000 customers, must meet rigorous quality and regulatory compliance standards. Critical systems—including core pension, customer handling, ERP platforms, and customer-facing applications—require extensive testing to ensure reliability and pass regular audits.

When Test Automation Manager Benjamin Bennike Aagren joined the company, he encountered a fragmented environment. While OpenText™ Application Quality Management (AQM) was already in use for documentation of manual tests, test automation was almost non-existent, and regression testing of major releases was a huge manual workload, only done once every three months—limiting agility and increasing manual workload.

To overcome these challenges and accelerate delivery without sacrificing quality, Velliv turned to OpenText Functional Testing to bring intelligent automation into the fold.

Digital representation of an automate systems

With OpenText Functional Testing you have very good control, it's kind of this very big–elephant–that can just do everything. It can pull any load because it can work on everything, all UIs and service calls, it can do it.

Benjamin Bennike Aagren
Test automation manager, Velliv

Solution

By integrating OpenText Application Quality Management and OpenText Functional Testing, Velliv automated weekly test runs, streamlined reporting, and significantly improved deploy velocity.

Products deployed

Standardizing test management across the enterprise

Velliv was already doing manual testing in OpenText Application Quality Management. It was only natural to choose the same test management tool to contain and orchestrate the automated tests in a close to similar manner as the manual tests. By keeping the application as close to out-of-the-box as possible, the team reduced complexity and ensured smoother implementation, by simply enabling the ALM Lab extension.

Building a centralized, scalable test automation framework

Under the leadership of test automation manager Benjamin Bennike Aagren, Velliv implemented a centralized automation framework using OpenText Functional Testing. Designed to support agile development teams, the framework enables one-click execution of automated tests to validate regression coverage.

The core requirements included using a widely adopted enterprise tool for ease of hiring and onboarding, maintaining a low-code environment to simplify adoption, and keeping maintenance costs manageable. “With OpenText Functional Testing, you have very good control,” said Aagren. “It’s kind of this very big elephant that can do everything. It can pull any load because it works on everything—all UIs and service calls. It hits all the technologies we might use across the company, and it integrates seamlessly with OpenText Application Quality Management.”

Enabling continuous quality and faster releases

The automation framework has transformed Velliv’s release cadence. Previously, regression tests were only run at the end of the quarterly major release deployments; the company now runs their regression test at every deployment, multiple times a week in test environments. Major releases still occur every three months. However, with automated validation happening continuously, defects are caught much earlier. With increased test coverage, which is only possible through test automation, much more is tested with much less manual effort.

The quality assurance team can now focus on testing new features while their regression checks run in one click, ensuring ongoing reliability and readiness for every deployment to a test environment.

Seamless integration across agile tooling and infrastructure

OpenText MF Connect Core synchronizes test tasks and incidents between OpenText Application Quality Management and Jira, providing updated traceability. The OpenText Application Quality Management dashboard offers visibility into test coverage, defect resolution, and time savings.

Although the tools are deployed as on-premises versions, they operate within Velliv’s private Amazon Cloud environment, which supports security, flexibility, and scalability.

A person typing in laptop

The beauty of an automated test framework based on OpenText Application Quality Management is the full dashboard demonstrating to IT management testing efficiency and coverage.

Benjamin Bennike Aagren
Test automation manager, Velliv

Results

Thanks to test automation, Velliv has saved up to 28,000 testing hours annually—equivalent to the effort of 32 full-time manual testers who would work on regression testing non-stop at every test environment deployment.

Massive time savings through automation

The QA management team of three has created 1,873 automated tests across UI and API layers using OpenText Functional Testing. In 2024 alone, their tests were executed over 11,100 times.

Shifting focus to innovation

Automating repetitive tasks has enabled testers to focus on validating new development instead of running regression tests. The result is improved efficiency, higher test coverage, and faster feedback loops.

Accelerated feedback loops

Before automation, tests were only executed quarterly— delaying feedback and possibly slowing releases. Now, tests run several times a week, aligning with Agile sprints and enabling quick discovery of defects. Velliv executes a sprint every two weeks, deploys to test environments several times a week, and delivers major releases to production every quarter.

Shift quality earlier in the development lifecycle

Velliv plans to expand test automation further by shifting quality earlier in the development lifecycle. Bennike Aagren aims to empower developers to contribute directly to testing by using OpenText Functional Testing for Developers to build a higher-code automation framework that supports developer-written tests.

In parallel, Velliv is advancing its infrastructure strategy by building fully automated CI/CD pipelines in its private Amazon Cloud environment. These pipelines will trigger tests automatically as soon as developers push code, enabling continuous quality checks and even faster feedback loops.

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