공공 부문 IT 솔루션
규정 준수 정보 관리로 시민 경험 개선
개요
주요 공공 부문 동향
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기관들은 모바일 친화적이고 접근성이 뛰어나며 검색이 가능하고 저장 가능한 '한 번에 알려주는' 서비스를 통해 공공 경험을 개선해야 한다는 시민의 기대에 부응해야 한다는 압박에 직면해 있습니다.
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공공 부문의 클라우드 주권은 점점 더 디지털 전략에 내재되어 있으며, 기관들은 클라우드 현대화에서 데이터 통제, 준수, 거버넌스를 강조하고 있습니다.
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공공 부문 AI는 시범 사업에서 측정 가능한 가치로 전환하고 있으며, 리더들은 거버넌스, 투명성, 인력 준비, 책임 있는 도입을 우선시하고 있습니다.
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노후화된 시스템이 운영 위험을 높이고 IT 예산을 장악하며 공공 서비스 전반의 보안을 복잡하게 만드는 가운데, 레거시 현대화는 여전히 시급한 우선순위로 남아 있습니다.
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2025년에는 사이버 위협이 정부 서비스와 중요 인프라를 표적으로 삼는 경우가 증가함에 따라 공공 부문 조직이 전 세계적으로 가장 많은 표적이 된 분야 중 하나였습니다.
주요 공공 부문 솔루션
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국방 및 정보
정보가 필요할 때와 장소에서 전투원에게 안전하게 정보를 전달하십시오.
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교육
콘텐츠와 관리 프로세스를 원활하게 관리하여 교육에 집중할 수 있도록 하십시오.
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OpenText™ Content Management for Government
규정을 준수하는 정부 문서 관리로 공공 부문 기록을 관리합니다
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OpenText의 Sovereign AI 및 Sovereign Cloud
지역 제어. 글로벌 규모. 신뢰할 수 있는 AI
공공 부문 기관이 OpenText를 선택하는 이유
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규모에 맞는 정보 거버넌스
콘텐츠와 데이터를 종단 간 관리하여 감사 가능성, 기록 규율, 프로그램 전반에 걸친 일관된 정책 집행을 지원합니다.
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'완전히 교체'할 필요 없는 현대화
기존 플랫폼과 통합하여 복잡성을 줄이고 현대화를 가속화하여 '전면 교체' 프로세스 없이도 결과를 개선할 수 있습니다.
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시민 경험 전반
시민 대면 기술과 백엔드 정보 워크플로를 결합하여 원활한 디지털 서비스를 제공합니다.
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유연한 AI 배포
클라우드, 프라이빗 클라우드, 온프레미스 등 가장 적합한 곳에 AI를 배포하여 보안, 규정 준수 및 운영 제어를 지원합니다.
Public sector resources
A quick FedRAMP guide to the relationship between OpenText and AWS
Read the ebookMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideEnd-to-end total citizen experience
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the video-
Yes. OpenText enables agencies to modernize incrementally by digitizing records, archiving legacy applications, and automating workflows—allowing agencies to preserve existing investments while improving interoperability and AI readiness.
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OpenText supports end-to-end digital government services by automating case management and service workflows, centralizing information, and enabling secure, personalized digital interactions that improve accessibility and satisfaction. It also helps agencies deliver consistent, omnichannel citizen experiences, reducing delays and complexity through better information visibility and connected systems. By enabling personalized, proactive, and secure communications, OpenText improves citizen engagement and trust while boosting employee productivity with streamlined access to the information they need across devices and departments.
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OpenText helps agencies make information AI-ready by digitizing records, governing unstructured content, and improving data interoperability—ensuring analytics and AI initiatives are built on trusted, compliant information.
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By digitizing paper records, retiring legacy systems, and automating manual processes, OpenText helps agencies lower storage, administrative, and IT costs while improving efficiency and service delivery.
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OpenText enables secure information exchange and integration across agencies through centralized content management and business network capabilities, improving collaboration while maintaining governance and security controls.
Building smarter governments in 2026
Discover how you can redefine the relationship between government and citizens.
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A day with OpenText™ Fax Private Cloud 25.4
Explore how new updates make faxing smarter, easier, and more reliable across industries.
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How government agencies build resilient supply chains
See how track and trace technology lets agencies gain real-time visibility and automate compliance.
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Reclaiming control: Why recent events demand cloud repatriation
A major event reveals why resilience, workload flexibility, and contingency planning are critical.
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How cities break down departmental barriers with connected IoT data
Discover how connected data doesn’t just streamline services—it can even prevent disaster.
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From conversational intelligence to connected visibility—turning IoT data into action
Explore what’s new in OpenText™ Aviator™ IoT Cloud Edition CE 25.3 and CE 25.4.
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Fax isn’t dead—it’s delivering more value than ever
Introducing OpenText™ Fax Aviator™: AI-enabled digital fax.
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How AI in government is doomed to fail without a data management strategy
Learn how AI promises to revolutionize public sector service.
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EDI vs. API: Why both still matter in a modern supply chain
See why businesses are under growing pressure to modernize the way they connect.
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AI-first government productivity and efficiency
Accelerate an AI strategy for high-impact government use cases with a content-focused approach.
Read the blog
