Soluções de TI para o setor público
Melhorar a experiência do cidadão com uma gestão de informação em conformidade com as normas.
Visão geral
Principais tendências do setor público
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As agências enfrentam uma pressão crescente para atender às expectativas dos cidadãos — serviços “informe-nos uma vez” que sejam compatíveis com dispositivos móveis, acessíveis, pesquisáveis e que permitam salvar as informações, melhorando a experiência do público.
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A soberania da nuvem no setor público está cada vez mais integrada às estratégias digitais, à medida que as agências enfatizam o controle de dados, a conformidade e a governança na modernização da nuvem.
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A inteligência artificial no setor público está passando da fase de projetos-piloto para a geração de valor mensurável, com líderes priorizando governança, transparência, preparação da força de trabalho e adoção responsável.
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A modernização de sistemas legados continua sendo uma prioridade urgente, visto que sistemas obsoletos aumentam o risco operacional, dominam os orçamentos de TI e complicam a segurança em todos os serviços públicos.
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Em 2025, as organizações do setor público estiveram entre os setores mais visados globalmente, à medida que as ameaças cibernéticas atingem cada vez mais os serviços governamentais e a infraestrutura crítica.
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Os governos estão explorando a IA ativa para automatizar a prestação de serviços, possibilitando sistemas capazes de planejar, agir e coordenar tarefas para melhorar a eficiência e a capacidade de resposta.
Soluções-chave para o setor público
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Defesa e inteligência
Entregue informações de forma segura aos combatentes quando e onde forem necessárias.
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Educação
Gerencie de forma integrada o conteúdo e os processos administrativos para manter o foco na educação.
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OpenText™ Content Management for Government
Gerencie registros do setor público com um sistema de gestão de documentos governamentais em conformidade
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OpenText Sovereign AI e Sovereign Cloud
Controle local. Escala global. IA Confiável
Por Que Agências do Setor Público Escolhem a OpenText
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Governança da informação em escala
Gerenciar conteúdo e dados de ponta a ponta, garantindo auditabilidade, disciplina de registros e aplicação consistente de políticas em todos os programas.
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Modernização sem "substituição total"
Integre com plataformas existentes para reduzir a complexidade e acelerar a modernização — para que se possa melhorar os resultados sem processos disruptivos de “rip and replace”.
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Experiência total do cidadão
Ofereça serviços digitais sem atritos, combinando tecnologia voltada para o cidadão com fluxos de trabalho de informações de back-end.
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Implementações flexíveis de IA
Implante a IA onde ela for mais adequada — da nuvem à nuvem privada e em infraestruturas locais — para dar suporte à segurança, conformidade e controle operacional.
Public sector resources
A quick FedRAMP guide to the relationship between OpenText and AWS
Read the ebookMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideMake constituent communications more impactful and effective
Read the executive briefAI-driven information management for government
Read the solution overviewOpenText™ Content Management for Government FasTrak
Read the service overviewHow public sector CIOs can address multiple EO mandates with a single platform
Learn moreTop five reasons to switch from your current cloud collaboration platform
Read the top reasonsSmarter guide to information management in the public sector
Read the guideEnd-to-end total citizen experience
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the videoSimplify and centralize government IT
Watch the videoHow agencies can securely achieve AI readiness
Watch the videoCustomer spotlight: NSW Office of the Director of Public Prosecutions
Watch the videoFind the right NDR tools to maximize defense capabilities
Watch the videoThe NextGen Government of Canada User Group Forum
Watch the videoTransforming policing in the modern age with digital evidence management
Watch the videoDeliver seamless citizen experiences
Watch the video-
Yes. OpenText enables agencies to modernize incrementally by digitizing records, archiving legacy applications, and automating workflows—allowing agencies to preserve existing investments while improving interoperability and AI readiness.
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OpenText supports end-to-end digital government services by automating case management and service workflows, centralizing information, and enabling secure, personalized digital interactions that improve accessibility and satisfaction. It also helps agencies deliver consistent, omnichannel citizen experiences, reducing delays and complexity through better information visibility and connected systems. By enabling personalized, proactive, and secure communications, OpenText improves citizen engagement and trust while boosting employee productivity with streamlined access to the information they need across devices and departments.
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OpenText helps agencies make information AI-ready by digitizing records, governing unstructured content, and improving data interoperability—ensuring analytics and AI initiatives are built on trusted, compliant information.
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By digitizing paper records, retiring legacy systems, and automating manual processes, OpenText helps agencies lower storage, administrative, and IT costs while improving efficiency and service delivery.
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OpenText enables secure information exchange and integration across agencies through centralized content management and business network capabilities, improving collaboration while maintaining governance and security controls.
Building smarter governments in 2026
Discover how you can redefine the relationship between government and citizens.
Read the blog
A day with OpenText™ Fax Private Cloud 25.4
Explore how new updates make faxing smarter, easier, and more reliable across industries.
Read the blog
How government agencies build resilient supply chains
See how track and trace technology lets agencies gain real-time visibility and automate compliance.
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Reclaiming control: Why recent events demand cloud repatriation
A major event reveals why resilience, workload flexibility, and contingency planning are critical.
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How cities break down departmental barriers with connected IoT data
Discover how connected data doesn’t just streamline services—it can even prevent disaster.
Read the blog
From conversational intelligence to connected visibility—turning IoT data into action
Explore what’s new in OpenText™ Aviator™ IoT Cloud Edition CE 25.3 and CE 25.4.
Read the blog
Fax isn’t dead—it’s delivering more value than ever
Introducing OpenText™ Fax Aviator™: AI-enabled digital fax.
Read the blog
How AI in government is doomed to fail without a data management strategy
Learn how AI promises to revolutionize public sector service.
Read the blog
EDI vs. API: Why both still matter in a modern supply chain
See why businesses are under growing pressure to modernize the way they connect.
Read the blog
AI-first government productivity and efficiency
Accelerate an AI strategy for high-impact government use cases with a content-focused approach.
Read the blog
