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Build user confidence, accelerate product adoption, and drive meaningful business outcomes

개요

Understand why success planning is critical to a successful launch

An organization can buy the best software on the market and configure, customize, and automate it to reflect business processes, but if employees refuse to use it, the investment is wasted. Learn why change management is critical to client success and gain practical tips for driving product adoption from day one.

Download the success plan template

1: Prepare for launch

Establish a change management strategy to plan, communicate, and enable a successful launch.

  • Get the user adoption guide

    Find out how you can drive user adoption and increase ROI with effective change management.

  • Communicate the change

    Access a communication toolkit and ready-made templates to help you prepare your organization for the change.

2: Enable users

Access the resources and training you need to help users get the most out of your OpenText solution.

  • 교육 찾기

    Discover training options (instructor-led and self-paced) to help users of all skill levels effectively adopt and use your OpenText solution.

  • Subscribe to YouTube

    Subscribe to the OpenText YouTube channel to see all the latest videos on product updates, client stories, upcoming events, and more.

3: Adopt and track success

Set goals, measure progress, and celebrate results.

4: Maximize success

OpenText Client Success is here to help you drive value and achieve meaningful business outcomes.

  • 문의하기

    Our client success managers work closely with your organization to make sure our technology is helping you achieve your goals.

  • Read client success stories

    Explore real-world examples of other OpenText clients accelerating business outcomes with support from Client Success.

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