Shipment Track and Trace solutions

Enable end-to-end visibility of shipments and assets in extended ecosystems


Improve supply chain visibility with IoT solutions

Supply chain disruptions can result in significant downtime, lost revenue and increased costs. Without the insights from supply chain tracking software to know where and when disruptions could occur, organizations are unable to anticipate, respond to and avoid disruptions to mitigate the damage.

OpenText™ Shipment Track and Trace solutions provide a more modern and intelligent track and trace system that manages every stage of the extended supply chain to offer accurate, real-time end-to-end supply chain visibility into shipments and assets.

Key Benefits

Impact business and achieve better results.

  • Improve end-to-end visibility

    Use IoT-sourced data for end-to-end visibility of highly connected supply chain asset shipments across multi-modal 3PL providers.

  • Automate processes

    Monitor inventory levels and consumption patterns in realtime with shipment tracking solutions that automate replenishment processes with suppliers.

  • Create repeatable best practices

    Leverage supply chain tracking software to identify and mitigate supply chain disruptions and understand trends to establish repeatable best practices that eliminate bottlenecks.

  • Control and govern supply chain performance

    Use track and trace technology to manage supply chain performance via role-based interface and enable workflows and downstream applications with real-time notifications.

  • Achieve fast ROI

    Take a phased approach to digital, IoT-driven track and trace for quick investments benefits, while transitioning to more complex track and trace capabilities as needed.

Business impacts

  • Shipment tracking

    With limited shipment visibility, companies are left to pad lead times to compensate for late deliveries, resulting in excess inventory and poor cash flow. Leverage IoT-driven track and trace software to monitor shipments and avoid delays.

  • Shipment intelligence

    To make informed purchasing decisions, supply chain leaders need real-time product and delivery data paper-based methods can’t offer. Visualize end-to-end supply chain processes and optimize performance with B2B transaction data from IoT sources.

  • Shipment monitoring

    Procurement teams waste time and money replacing product lost due to rough treatment or harsh temperatures during shipping. Leverage data on environmental conditions to anticipate climate issues and prevent product damage.

  • Shipment insights

    Supply chains rely on data from disparate sources, such as B2B transactions, regional news and weather, and 3PL carrier-related feeds, to make decisions. Leverage shipment tracking software to ingest all relevant data into powerful analytics engines for insights to meet future demands.

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Frequently asked questions

Track and trace is the process of following the physical journey of a shipment, delivery or asset from supplier to buyer.

A track and trace system is software that offers end-to-end supply chain visibility and enables remote monitoring and management of shipments. Track and trace solutions often also include powerful analysis and reporting tools.

Track and trace software connects together a wide variety of Internet of Things (IoT) systems, sensors and data sources into a single interface, which it then uses to monitor, automate and optimize the supply chain process.

Explore the components of the solution


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Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Shipment Track and Trace resources

Shipment intelligence

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Shipment tracking

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Shipment monitoring

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OpenText IoT demo

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Improve Supply Chain visibility with IoT solutions

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Enabling the autonomous supply chain with IoT, AI and blockchain

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What is a connected supply chain?

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What are adaptive supply chains?

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Identify, learn and mitigate supply chain disruptions to build resilient operations

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Augment shipment tracking with condition-based data

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Shipment insights

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