Impact business and achieve better results.
Leverage AI to identify and extract metadata based on natural-language processing and understanding to ensure users find the contextual content needed.
Consolidate content repositories and automatically tag unstructured files to prevent content re-creation and other time-consuming activities.
Classify content with enriched metadata to support retention requirements and reduce discoverable content during legal disputes and compliance reviews.
Allow employees to make quick, effective decisions with the facts and sentiments within unstructured content that traditional applications cannot classify or understand.
Identify redundant, outdated and trivial (ROT) content to accelerate migrations, reduce storage costs and improve content retrieval.
Workflows, such as invoice or customer support case routing, are key to operations. Manually performing these tasks slows processes, increases errors and negatively affects outcomes. Automate content delivery and workflows to maximize efficiency.
Organizations have an increasing volume of data. Retaining data longer than it is required or allowed increases the risk of fines and legal penalties. Apply metadata to easily track retention and reduce risk.
Employees must quickly find information to efficiently execute tasks. Manually searching through unclassified content and re-creating what cannot be found is frustrating and time-consuming. Assign metadata to accelerate discovery.
Customers expect quick responses that show understanding. Manually discovering insights at scale is impractical and prevents organizations from meeting expectations. Leverage AI to quickly and intelligently respond to customers.
Organizations have large, growing repositories of media files. Leaving these files unstructured increases risk and hides potential value. Automatically add metadata to simplify multimedia management.
Organizations need to understand content to effectively use it. Manually categorizing large repositories of unstructured data is time-consuming and risks errors. Use AI to automatically organize content.
OpenText offers a combination of products to support content enrichment.
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.