Content Cloud

Capture intelligent document processing

Boost efficiency with information capture, AI, and process automation

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Procure-to-pay process automation

Month-end closing must be fast and reliable. Manual invoice processing is slow, error-prone, and hard to scale. Automate with intelligent document processing to save time and focus on high-value tasks.

Employee onboarding

New hire processes are slow and frustrating. Be more efficient and welcoming. Information capture solutions analyze and classify files for quick searches and automated HR tasks and workflows.

Know Your Customer (KYC) and customer onboarding

Sales reps need to focus on selling, not chasing customer data. Free their time with intelligent document processing to automatically capture, classify, and extract data for automated CRM workflows.

Claims processing

Need to cut costs while retaining customers and staff? Boost efficiency and satisfaction using intelligent document processing to automatically capture actionable data from claim forms and documents.

Customer service and support

Organizations face vast customer document volumes, and slow error-prone manual workflows. Enable automation with intelligent document processing to enhance customer interactions with actionable data.

Compliance and regulatory reporting

Rising regulatory complexity is risky for organizations with manual processes. Intelligent document processing solutions automatically classify, file, and archive documents to simplify compliance.

See what intelligent document processing solutions can do for your business

  • Accelerate icon

    Accelerate business processes at scale

    Prevent costly errors and delays in critical processes by automating manual work with intelligent information capture and business process automation.

  • Increase performance icon

    Increase employee productivity and job satisfaction

    Simplify user experiences by automating repetitive tasks and integrating extracted data into applications that employees use daily, such as SAP® and Salesforce®.

  • Product streamline icon

    Deliver streamlined, intuitive customer experiences

    Delight customers with rapid response times, sentiment-based personalized interactions, and interactions with content-rich applications fueled by accurate data.

  • Document file check icon

    Strengthen compliance and information governance

    Simplify compliance and document access—automatically classify, file, and archive documents using metadata from structured, semi-structured, and unstructured content.

  • Cloud deployment options

    Choose from flexible deployment options

    Accelerate access to new capabilities with scalable solutions that can run on premises, in a private cloud, in a hybrid environment, or within a SaaS public cloud.

  • Reduce burden icon

    Reduce IT burden with automation

    Free up IT resources by eliminating legacy processes that are hard to maintain, while leveraging continuous machine learning to train and improve capabilities over time.

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See how accelerating downstream workflows increases efficiency and productivity

With rising content volumes and challenging economic times, the key to operational excellence and cost control is intelligent document processing. Use information capture, AI, and automation to improve productivity and customer experience.

OpenText™ intelligent document processing solutions seamlessly integrate information capture, AI and machine learning, and process automation to extract actionable data and accelerate downstream workflows in business applications and process automation tools.

Read the Infosource Global Capture & IDP report

Capture intelligent document processing resources

NABARD logo

Government-owned bank digitally transforms with OpenText solutions

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Solarisbank logo

Technology company automates invoice processing to serve a fast-growing client base

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MSIG Asia logo

International insurance company builds omnichannel self-service capabilities

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ENGIE Italia logo

Energy provider accelerates customer services with mailroom automation

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alfanar logo

Construction and engineering firm streamlines accounts payable invoice processing

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Intelligent document processing

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2024 Global Capture & IDP Software Vendor Matrix Report Excerpt

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Intelligent document processing

Read the overview

2024 Global Capture & IDP Software Vendor Matrix Report Excerpt

Read the excerpt