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OpenText AI Operations Management (Operations Bridge)

Stop firefighting, start innovating—with proven, full-stack AIOps

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Dashboard view of OpenText AI Operations Management interface.

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AIOps platform

Regain control of IT operations with AI that detects issues early, reduces noise, and speeds up resolution—so your team can stay focused on innovation, not firefighting.

OpenText™ AI Operations Management (Operations Bridge) is a full-stack AIOps platform that helps IT teams unify data, automate monitoring and remediation, and reduce service disruptions. With built-in AI and GenAI, it cuts through noise to quickly pinpoint root causes—fast-tracking issue resolution and driving operational efficiency across multicloud and on-premises environments.

Why OpenText AI Operations Management?

Drive faster, smarter IT operations with embedded intelligence, flexible deployment, and automation at scale.

  • 84%
    quickly identify critical issues
    Uncover root cause with powerful event management.
    See what customers say
  • 70%
    less alarm noise for IT operations
    Cut through the chaos with AI-based event correlation and pinpoint root cause in real time.
    Read customer stories
  • 1000+
    out-of-the-box integrations
    Automate, integrate, and transform your business.
    Explore the marketplace

Use cases

Help ITOps, cloud architects, and DevOps teams reduce noise, resolve issues faster, and improve service health.

  • Gain complete visibility and deeper insights into events generated across OpenText and third-party tools by consolidating and normalizing them in a single data store.

  • Consolidate visibility across multicloud and on-premises systems with a single AIOps platform that simplifies IT operations management.

  • Gain insights from both on-premises and cloud monitoring, leveraging OpenTelemetry capabilities to manage applications and user journeys.

  • Accelerate incident response with AI-driven event correlation that cuts noise and rapidly identifies root cause across hybrid environments.

  • Resolve incidents faster using GenAI-generated diagnostics, insights, and post-incident reports from OpenText™ Observability Aviator.

  • Visualize service dependencies and performance to understand impacts, focus resources, and protect user experiences.

    Key features

    Empower IT operations with automation, observability, and AI intelligence.

    A screenshot of the OpenText AI Operations Management user interface displaying an AI model configuration screen.

    Event and performance management

    Detects anomalies and correlate events using AI to reduce noise and identify root cause faster, so teams can resolve issues before they impact users.

    A screenshot of the OpenText AI Operations Management user interface showing a bar chart focused on servers.

    Discovery and monitoring

    Discovers and monitors infrastructure and services across hybrid cloud environments—either automatically or delivered as code with new environments or applications.

    A screenshot of OpenText AI Operations Management shown on the marketplace.

    Prebuilt integrations

    Leverages hundreds of integrations with ITSM, DevOps, and cloud tools to orchestrate workflows and unify AIOps monitoring.

    Operations Cloud Marketplace
    A screenshot of the OpenText AI Operations Management user interface.

    Unified observability dashboard

    Consolidates performance data from cloud and on-premises environments into a single AIOps dashboard for complete IT visibility.

    A screenshot of the OpenText AI Operations Management user interface showing service level objectives in a bar graph.

    Application and process visibility

    Monitors application health and business workflows to ensure SLAs are met and user experience remains seamless across services.

    A screenshot of the OpenText AI Operations Management user interface.

    GenAI-powered diagnostics

    Generates root cause analysis, post-incident reports, and intelligent suggestions using GenAI to accelerate resolution and boost operational efficiency.

    Learn more
    A screenshot of the OpenText AI Operations Management user interface.

    Automated remediation

    Automatically executes 1,000s of predefined remediation tasks and delivers complete IT visibility through a single AIOps dashboard—reducing manual work and accelerating problem resolution.

    Automate to drive ROI

    Flexible deployments

    Supports SaaS, on-premises, and hybrid models to match your infrastructure and governance needs without compromising speed or control.

    Learn more

    How to buy

    OpenText AI Operations Management

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    Integrations

    AppDynamics logoAppDynamics
    BMC logoBMC
    Datadog logoDatadog
    ExtraHop logoExtraHop
    Dynatrace logoDynatrace
    Elasticsearch logoElasticsearch
    IBM logoIBM
    Icinga logoIcinga
    JIRA logoJira
    Nagios logoNagios
    New Relic logoNew Relic
    Nutanix logoNutanix
    Oracle logoOracle
    ServiceNow logoServiceNow
    SAP logoSAP
    Salesforce logoSalesforce
    Riverbed logoRiverbed
    SolarWinds logoSolarWinds
    Splunk logoSplunk
    VMware logoVMware
    Zabbix logoZabbix
    Zenoss logoZenoss

    Accelerate the value of OpenText AI Operations Management

    Integrations

    Tailor your OpenText AI Operations Management solution to your specific needs.

      Deployment

      OpenText offers flexible deployment options for OpenText AI Operations Management.

      Professional Services

      OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

      Partners

      OpenText helps customers find the right solution, the right support, and the right outcome.

      Training

      OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

        Communities

        Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

          Premium Support

          Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

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            Ready to learn more about our AIOps platform?

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