Digital Fax

OpenText XM Fax

Easily and securely send and receive faxes anywhere, at any time

Nurse sending a fax using a tablet


See how to reduce costs, streamline workflows and ease compliance

OpenText™ XM Fax™ is an enterprise-grade digital fax solution offering businesses of all sizes the features and functionality to keep communications flowing. With XM Fax, employees can easily and securely fax from their workstations, email, business applications, mobile devices or multi-function printers (MFPs), integrating with and streamlining workflows across the organization.

Why choose OpenText XM Fax?

  • Flexible payment options

    Choose from software licensing, monthly subscription or flexible prepaid credit models to predict costs and/or purchase efax services on a fixed budget.

  • Adaptable deployment

    Seamlessly deploy an online fax service with full feature parity whether on-premises, hybrid or cloud.

How XM Fax can benefit businesses

Discover the advantages of using OpenText XM Fax

  • Integrate across the organization

    Quickly and easily integrate efax services with email, MFPs, mobile devices, desktop and back-end applications, including leading EMR/EHR solutions.

  • Increase productivity and efficiency

    Enable staff to fax from their desks or in the field from mobile devices with a digital fax service that’s easy to implement, manage and use.

  • Reduce costs

    Eliminate the need for analog phone lines, MFP fax boards and traditional fax machines and reduce the use of expensive consumables with modern fax software.

  • Increase security and compliance

    Keep content secure and reduce compliance risks from a variety of regulations, including HIPAA, GDPR, FERPA and SOX.


  • Same UX across deployments

    Leverages the same user experience and functionality, whether on-premises, hybrid or cloud, so organizations can migrate to the cloud later without retraining end users and administrators.

  • Certified connectors and APIs

    Offers connectors, APIs and apps for MFPs, such as Xerox, Toshiba, HP, Sharp, Ricoh, Lexmark, eCopy Sharescan, EMR/EHRs, such as Epic, Allscripts, Cerner, NextGen, Exchange/Office 365 and more to integrate workflows.

  • High availability

    Adapts to spikes in demand and leverages built-in high availability and disaster recovery, assuring that XM Fax is always ready when needed.

  • Audit-ready tracking and reporting

    Provides administrators full, centralized audit trails of all fax transmissions for compliance and audit readiness and delivers notifications of transmission status direct to email.

  • Simple desktop and mobile faxing

    Enables fax from workstations via email, web client or driver and from mobile devices via iOS and Android apps, delivering inbound faxes directly to an email inbox or XM Fax account for convenience and security.

Explore the advantages of our services


OpenText offers deployment choice and flexibility for XM Fax.

  • Extend your team
    Off Cloud, on-premises software, managed by your organization or OpenText

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.


OpenText helps customers find the right solution, the right support and the right outcome.


OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

Leaders trust OpenText

See how customers are succeeding with XM Fax

See more success stories

TriWest Healthcare Alliance streamlines faxing for facilities across 21 states

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MSD Wayne eases communication within school community

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XM Fax resources

OpenText XM Fax product overview

Read the overview

OpenText XM Fax app for Microsoft Teams

Read the overview

OpenText XM Fax app for Webex

Read the overview

Introducing OpenText XM Fax – Enterprise-grade fax over IP

Watch the video

OpenText digital fax and capture technology

Watch the video

Cutting the environmental costs of fax

Read the blog

Could digital fax be a secret weapon for cybersecurity in financial services?

Read the blog

Three use cases for cloud fax in financial services

Read the blog

Security in fax: Minimizing breaches and compliance risks

Read the position paper

OpenText XM Fax: Enterprise Edition

Read the data sheet

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