Digital Fax

OpenText Fax2Mail

Simplify secure information exchange with cloud fax services

Business professional receiving a fax via email


See how cloud fax can provide major cost savings and reliability improvements

OpenText™ Fax2Mail™ is a cloud fax solution that simplifies digital faxing for the enterprise. With state-of-the-art security and unmatched reliability, Fax2Mail eliminates on-premises hardware or software, reducing telephony costs related to phone lines and relieving the infrastructure maintenance burden on IT.

Why choose OpenText Fax2Mail?

  • Wide range of integrations

    Leverage integrations into systems, such as SAP, Epic® and other Electronic Health Record (EHR/EMR) solutions for a comprehensive view of activity.

  • EU and US data sovereignty

    Ensure data sovereignty requirements in the US and EU are preserved with region-locked hosting.

  • Reporting and analytics

    Get support for traffic analytics, as well as user, activity and audit reports.

How Fax2Mail can benefit business

Discover the advantages of using OpenText Fax2Mail.

  • Streamline fax workflows

    Integrate fax with back-end systems for agile, efficient, seamless and secure information exchange.

  • Improve availability

    Ensure delivery with no busy signal or capacity restraints.

  • Reduce costs

    Eliminate ongoing infrastructure maintenance costs, such as fax machines, software fees and telecom charges.


  • Fax transaction analytics

    Offers a comprehensive historical view to identify key statistics, system performance and delivery information.

  • On-demand fax numbers

    Quickly and easily assigns new fax numbers from a pool of pre-provisioned numbers.

  • Epic certified integration

    Offers paperless, easy-to-use digital faxing from Epic®, available on App Orchard, that reduces costs and increases HIPAA compliance.

  • HIPAA compliant settings

    Safeguards Protected Health Information (PHI), including encryption, immediate document deletion, encrypted archiving, as well as no archive and HIPAA viewer options.

  • Failover and disaster recovery

    Leverages five geographically dispersed data centers and nine additional points-of-presence around the globe.

  • Message management

    Offers portal-based tracking, report scheduling and enhanced search capabilities in a user-friendly interface.

Explore the advantages of our services


OpenText offers deployment choice and flexibility for Fax2Mail.

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.


OpenText helps customers find the right solution, the right support and the right outcome.


OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.


Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Leaders trust OpenText

See how customers are succeeding with OpenText Fax2Mail.

See more success stories

National insurance firm takes faxing to the cloud to increase productivity and lower costs

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Insurance agency reduces costs and improves productivity with cloud messaging from OpenText

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Fax2Mail resources

Cutting the environmental costs of fax

Read the blog

Security in fax: Minimizing breaches and compliance risks

Read the position paper

OpenText digital fax and capture technology

Watch the video

Could digital fax be a secret weapon for cybersecurity in financial services?

Read the blog

Three use cases for cloud fax in financial services

Read the blog

What makes OpenText Cloud Fax services enterprise-class?

Read the position paper

Enterprise fax and capture technology

Read the solution overview

OpenText digital fax solutions for Epic

Read the solution overview

Choosing a fax solution deployment model

Read the position paper

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