Industry Solutions

Consumer Goods

Boost supply chain resiliency and agility to improve customer engagement and experience

of Global 2000 organizations will invest in supply chain systems by 2025 to increase information and inventory velocity[1]


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Faced with ongoing global disruptions, the Consumer Goods industry is under tremendous pressure to transform and improve supply chain resilience and agility. Consumers also demand innovative new products and improved direct-to-consumer capabilities. Today’s organizations need solutions that boost supply chain visibility, engage customers in brand journeys and improve omnichannel experiences.

Featured Consumer Goods solutions

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Explore more Consumer Goods solutions

  • Increase supply chain agility, boost resiliency, quickly onboard partners, predict changes in supply and demand and track shipments with full visibility.

    Supply Chain Integration

    Automate and optimize supply chain processes

    Purchase to Pay

    Optimize purchase-to-pay processes and gain end-to-end visibility into supply chains

    Shipment Track and Trace

    Enable end-to-end visibility of shipments and assets in extended ecosystems

    Supply Chain Optimization

    Leverage B2B transaction data to optimize end-to-end supply chain processes

    Ethical Supply Chain

    Implement a solid digital foundation for building and operating ethical supply chains

  • Manage trading communities in the cloud to improve global partner management, increase compliance and transparency and meet global e-invoicing requirements.

    Supply Chain Integration

    Automate and optimize supply chain processes

    Trading Partner Community Management

    Improve supplier onboarding, communication and collaboration

    Electronic Invoicing

    Meet global e-Invoicing mandates and compliance regulations with automated invoice processes

    What makes OpenText different

    • Largest business network

      Quickly find and connect with more than 1.1 million trading partners anywhere in the world.

    • Improved visibility and automation

      Aggregate information flows to provide real-time insight into critical consumer goods processes.

    • Full support for compliant digital invoicing

      Meet compliance requirements for more than 48 countries with seamless integration into major applications and platforms.

    • Engaging customer experiences

      Build brand loyalty by intelligently creating and delivering engaging, personalized omnichannel experiences at scale.

    Leaders trust OpenText

    Learn how leading Consumer Goods organizations leverage OpenText solutions.

    See more success stories

    Method creates a clean path to growth with OpenText B2B integration

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    End-to-end process automation with OpenText and SAP

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    Global CPG company transforms B2B operations and customer service with OpenText Business Network

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    Consumer Goods resources

    Personalize and optimize the entire customer lifecycle

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    Future-proofing your supply chain

    Read the blog

    2023 retail and consumer goods industry predictions

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    Enterprise communications at the speed of the cloud

    Read the blog

    Future of supply chain collaboration

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    How IoT, AI and blockchain will enable tomorrow’s autonomous supply chain

    Read the blog

    Managed services for complex integration

    Read the position paper

    Omdia Universe: Selecting a digital experience management solution

    Read the report



    1. [1] IDC, IDC FutureScape: Worldwide Supply Chain 2022 Predictions, October 2021.
    2. [2] Deloitte, 2022 consumer products industry outlook.
    3. [3] The Global Treasurer, What compliance means for electronic invoicing, September 2020.
    4. [4] Consumer Goods Technology, 5 CPG & Retail Industry Predictions for 2022, December 2021.
    5. [5] IRi, 2022 CPG Market Review and Outlook.
    6. [6] Supply Chain Brain, Six Game-Changing Uses for AI in Supply Chains, July 2021.
    7. [7] Capegemini, The autonomous supply chain – characteristics and benefits, February 2021.

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