Agreement Templates and Schedules | OpenText

各 OpenText™契約には、日付とバージョン番号があり、通常はドキュメントフッターにあります。OpenTextの新規のお客様の場合、該当するバージョンは以下のリストの中の最新バージョンです。現在のOpenTextのお客様は、購入の発効日に関連するバージョンを選択する必要があります。必要な契約が見つからない場合は、OpenText営業担当者にお問い合わせください。

End User and Professional Services Agreements
License Models and Third Party Notifications
Software Maintenance Program Handbooks and Support Terms
Professional Services Programs (including Optimize)
Hardware Limited Warranty
EMS Cloud Contracts Overview
Agreements for Carbonite, Webroot, Zix, CloudAlly and AppRiver Products and Services
Agreements for XMedius Products and Services

End User and Professional Service Agreements

All

Region	Documents
All (English)	Cloud Services General Terms and Conditions Cloud Services Acceptable Use Policy OpenText Community Network Terms of Use

Americas - Canada, The United States, Latin America

Region	Documents
Brazil	End User License Agreement (Portuguese) End User License Agreement (English)
Canada and the rest of North and South America (other than Brazil, Mexico and the United States)	End User License Agreement (English) End User License Agreement (French) Cloud Services Acceptable Use Policy (French) Professional Services Agreement (English) Professional Services Agreement (French)
Mexico	End User License Agreement (English) End User License Agreement (Spanish)
United States	End User License Agreement Trading Grid Terms & Conditions Professional Services Agreement

Asia Pacific

Region	Documents
Australia	End User License Agreement
China	End User License Agreement (Bilingual English/Chinese)
Hong Kong	End User License Agreement
India	End User License Agreement (India)
日本	エンドユーザー使用許諾契約書（バイリンガル英語／日本語）
New Zealand	End User License Agreement
Singapore	End User License Agreement
South Korea	End User License Agreement

EMEA - United Kingdom, Europe, Middle East

Region	Documents
Austria, Central and Southeastern European countries including Israel and Turkey	End User License Agreement (German) End User License Agreement (English) Professional Services Agreement (German) Professional Services Agreement (English)
Benelux	End User License Agreement Professional Services Agreement
France	End User License Agreement (French) End User License Agreement (English) Professional Services Agreement Cloud Services Acceptable Use Policy (French)
Germany	End User License Agreement (German) End User License Agreement (English) Professional Services Agreement (German) Professional Services Agreement (English)
Italy	End User License Agreement (Italian) End User License Agreement (English)
Middle East	End User License Agreement (English)
Nordics	End User License Agreement
Portugal	End User License Agreement
South Africa	End User License Agreement (English)
Spain	End User License Agreement (English) End User License Agreement (Spanish)
Switzerland	End User License Agreement (German) End User License Agreement (English) Professional Services Agreement (German) Professional Services Agreement (English)
UK, Ireland and all other EMEA countries except those listed above	End User License Agreement Professional Services Agreement

License Models and Third Party Notifications

Language	Documents
English	Third Party Notifications EnCase License Models License Model Schedule v2.0, July 2016 License Model Schedule for ECD Software License Model Schedule for CEM Software
German	Lizenzmodellanlage v2.0, Juli 2016
French	License Model Schedule v2.0, July 2016

OpenText Software Maintenance Program Handbooks and Support Terms

All

Region

Documents

All (English)

Americas

Region	Documents
Americas (note regional exceptions)	Software Support Terms and Conditions (Americas except Brazil and Mexico)
Brazil	Extended Support Handbook (Portuguese) Software Support Terms and Conditions (Portuguese) Software Maintenance Program Handbook - Protect, Protect Anytime, Protect Anywhere (Portuguese) Software Maintenance Program Handbook - Prime Protect (Portuguese)
Mexico	Software Support Terms and Conditions (English) Software Support Terms and Conditions (Spanish)

Asia Pacific

Region	Documents
APJ (note regional exceptions)	Software Support Terms and Conditions (APJ except China and Japan)
China	Extended Support Handbook (Chinese) Software Support Terms and Conditions (English-Chinese) Software Maintenance Program Handbook - Protect, Protect Anytime, Protect Anywhere (Simplified Chinese) Software Maintenance Program Handbook - Prime Protect (Simplified Chinese)
日本	Extended Supportハンドブック（日本語）ソフトウェアサポートに関する契約（英語-日本語）ソフトウェアメンテナンスプログラムハンドブック（日本語）ソフトウェアメンテナンスプログラムハンドブック - Prime Protect（日本語）

EMEA - UK, Europe, Middle East

Region	Documents
EMEA (note regional exceptions)	Software Support Terms and Conditions (general, note regional exceptions)
Austria	Software Support Terms and Conditions (English) Software Support Terms and Conditions (German)
Benelux	Software Support Terms and Conditions (English)
France	Extended Support Handbook (French) TechConnect Program Handbook (French) Software Support Terms and Conditions (English) Software Support Terms and Conditions (French) Software Maintenance Program Handbook - Protect, Protect Anytime, Protect Anywhere (French) Software Maintenance Program Handbook - Prime Protect (French) OpenText Cloud Support Program Handbook for Multitenant Services (French) Fax2Mail Production Messaging Services (French) Notification Services Support Handbook (French) XM Fax Cloud Support Handbook (French)
Germany	Extended Support Handbook (German) Software Support Terms and Conditions (English) Software Support Terms and Conditions (German) Software Maintenance Program Handbook - Protect, Protect Anytime, Protect Anywhere (German) Software Maintenance Program Handbook - Prime Protect (German)
Italy	Extended Support Handbook (Italian) Software Support Terms and Conditions (English) Software Support Terms and Conditions (Italian) Software Maintenance Program Handbook - Protect, Protect Anytime, Protect Anywhere (Italian) Software Maintenance Program Handbook - Prime Protect (Italian)
Nordics	Extended Support Handbook (Swedish) Software Support Terms and Conditions (English) Software Maintenance Program Handbook - Protect, Protect Anytime, Protect Anywhere (Swedish) Software Maintenance Program Handbook - Prime Protect (Swedish)
Portugal	Software Support Terms and Conditions (Portuguese) Software Maintenance Program Handbook - Protect, Protect Anytime, Protect Anywhere (Portuguese) Software Maintenance Program Handbook - Prime Protect (Portuguese)
Spain	Extended Support Handbook (Spanish) Software Support Terms and Conditions (English) Software Support Terms and Conditions (Spanish) Software Maintenance Program Handbook - Protect, Protect Anytime, Protect Anywhere (Spanish) Software Maintenance Program Handbook - Prime Protect (Spanish)
Switzerland	Software Support Terms and Conditions (English) Software Support Terms and Conditions (German)

Professional Services Programs (including Optimize)

Region	Documents
All	OpenText Optimize Program Professional Services Solutions Maintenance Handbook Cybersecurity Services Handbook
Americas (note regional exceptions)	Optimize Assist Engagement Handbook (Americas) Optimize Assist Program Handbook (Americas) Professional Services Programs Agreement (America except Brazil or Mexico)
APJ (note regional exceptions)	Optimize Assist Engagement Handbook (APJ) Optimize Assist Program Handbook (APJ) Professional Services Programs Agreement (APJ except China Japan)
EMEA (note regional exceptions)	Optimize Assist Engagement Handbook (EMEA except Nordics) Optimize Assist Program Handbook (EMEA except Nordics) Professional Services Programs Agreement (EMEA except France or Germany)
Nordics	Optimize Assist Engagement Handbook (Nordics) Optimize Assist Program Handbook (Nordics)

Hardware Limited Warranty

Region	Documents
All (English)	Open Text Inc. Hardware Limited Warranty

Cloud Contracts Overview

Region	Resources
All (English)	Agreements for Carbonite, Webroot, Zix, CloudAlly and AppRiver and Services

Agreements for Carbonite, Webroot, Zix, CloudAlly and AppRiver Products and Services

Region	Documents
All (English)	Agreements for Carbonite, Webroot, Zix, CloudAlly and AppRiver and Services

Agreements for XMedius Products and Services

Region	Documents
All	Appendix to the GTC for XM Fax cloud services and XM SendSecure cloud services