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Whether you’re looking for self-help resources, strategies to optimize your systems, or expert assistance, we’re here for you every step of the way.

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Sign in to My Support to open a ticket and ask a technical question, search through our collection of helpful documents and resources, request license keys, pay bills, and more.

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What's inside Opentext Customer Support?

OpenText Customer Service provides a wide range of support and services options to assist your Service Management teams in proactively managing OpenText solutions. Among other things, our services help you achieve peak system performance and reliability, process effectiveness, and operational efficiency. Flip through our ebook to learn more about what Customer Support can do for you.

Helping You Succeed

OpenText Customer Experience

OpenText is committed to our Voice of the Customer program, which collects customer insights and incorporates them into our everyday business decisions.

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Customer Support Stories

20 million seats across 13,000 corporate deployments in 114 countries and 12 languages use OpenText solutions to bring people together, share knowledge and achieve excellence.

  • Hatch logo

    Customer Story

    OpenText Support contributes to successful ECM deployment for Hatch

     Read the full story

  • Fasken Martineau logo

    Fasken Martineau
    Customer Story

    OpenText Premier Support accelerates issue resolution and optimizes product deployment

     Read the full story

  • Los Angeles Air Force Base
    Customer Story

    OpenText Premier Support provides multiple benefits for Los Angeles Air Force Base

     Read the full story

  • PNM Resources logo

    PNM Resources
    Customer Story

    OpenText Premier Support provides invaluable ongoing service to PNM Resources

     Read the full story

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Alerts are available to customers with current support contracts. Sign In to view alerts.

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