Why OpenText
Why OpenText
OverviewWhy OpenText
OpenText brings decades of expertise to help you unlock data, connect people and processes, and fuel AI with trust
Manage and connect data
Unify data seamlessly across your enterprise to eliminate silos, improve collaboration, and reduce risks
AI-ready information
Get AI-ready and transform your data into structured, accessible, optimized information
Built-in security and compliance
Meet regulatory and compliance requirements and protect your information throughout its lifecycle
Empowering people
OverviewEmpowering people
OpenText helps people manage content, automate work, use AI, and collaborate to boost productivity
Customers
See how thousands of companies around the world are succeeding with innovative solutions from OpenText
Employees
Our people are our greatest asset; they are the life of the OpenText brand and values
Corporate Responsibility
Learn how we aspire to advance societal goals and accelerate positive change
Partners
Find a highly skilled OpenText partner with the right solution to enable digital transformation
Deploy anywhere
OverviewDeployment options
Explore scalable and flexible deployment options for global organizations of any size
Sovereign cloud
Local control. Global scale. Trusted AI
Private cloud
Unlock the value of the cloud while maintaining control and compliance
On-premises
Maintain full control of your data on your own infrastructure
Public cloud
Protect, scale, and use business information in your cloud of choice
AI leadership
OverviewAviator AI
See information in new ways
OpenText™ Aviator™
AI that understands your business, your data, and your goals
OpenText™ Content Aviator™
Power work with AI content management and an intelligent AI content assistant
OpenText™ DevOps Aviator™
Enable faster app delivery, development, and automated software testing
OpenText™ Experience Aviator™
Elevate customer communications and experiences for customer success
OpenText™ Service Management Aviator™
Empower users, service agents, and IT staff to find the answers they need
OpenText™ Trading Grid™ Aviator™
Unlock AI-powered knowledge, insights, and guided action across your supply chain
OpenText™ Aviator™ Studio
A place where you can build, deploy, and iterate on agents in your data's language
Aviator AI
OverviewAviator AI
See information in new ways
OpenText™ Aviator™
AI that understands your business, your data, and your goals
OpenText™ Content Aviator™
Power work with AI content management and an intelligent AI content assistant
OpenText™ DevOps Aviator™
Enable faster app delivery, development, and automated software testing
OpenText™ Experience Aviator™
Elevate customer communications and experiences for customer success
OpenText™ Service Management Aviator™
Empower users, service agents, and IT staff to find the answers they need
OpenText™ Trading Grid™ Aviator™
Unlock AI-powered knowledge, insights, and guided action across your supply chain
OpenText™ Aviator™ Studio
A place where you can build, deploy, and iterate on agents in your data's language
Business Network
OverviewBusiness Network
Connect once, reach anything with a secure B2B integration platform
Content
OverviewContent
Reimagine knowledge with AI-ready content management solutions
OpenText™ Content Aviator™(AI)
Supercharge intelligent workspaces with AI to modernize work
Cybersecurity
OverviewCybersecurity
Integrated cybersecurity solutions for enterprise protection
DevOps
OverviewDevOps
Ship better software—faster—with AI-driven DevOps automation, testing, and quality
Experience and Fax
OverviewExperience and Fax
Reimagine conversations with unforgettable customer experiences
Legal Tech
OverviewLegal Tech
Make smarter decisions with AI-powered legal software and services
Observability and Service Management
OverviewObservability and Service Management
Get the clarity needed to cut the cost and complexity of IT operations
OpenText™ Service Management Aviator™(AI)
Redefine Tier 1 business support functions with self-service capabilities from private generative AI
APIs
OverviewAPIs
Extend the value of your OpenText solutions by building integrations, automation and custom experiences
OpenText™ API Services
Build it your way with OpenText Cloud APIs that create the real-time information flows that enable custom applications and workflows
Device and Data Protection
OverviewDevice and Data Protection
Protect what matters, recover when it counts
Solutions
Trusted Data & AI
OverviewTrusted Data & AI
Secure information management meets trusted AI
OpenText™ Aviator™ Studio
A place where you can build, deploy, and iterate on agents in your data's language
OpenText™ Discovery
A set of tools to help ingest data and automate metadata tagging to fuel AI
OpenText™ Data Compliance
A suite of services and APIs that make governance proactive and persistent
OpenText™ Aviator™ AI Services
Professional services experts who help you on your AI journey
Information Reimagined
OverviewInformation Reimagined
Get greater visibility and sharper insights from AI-driven information management. Ready to see how?
Knowledge reimagined
Transform daily work with enterprise content management powered by AI
Service Management reimagined
Cut the cost and complexity of IT service management, AIOps, and observability
Connections reimagined
AI-powered B2B integration for supply chain success
Conversations reimagined
Drive value, growth, and loyalty with connected customer experiences
Engineering reimagined
Agile development and software delivery? It only seems impossible
Security reimagined
Cybersecurity for the Enterprise
Decisions reimagined
Unlock insights with AI data analytics
Artificial Intelligence
OverviewAviator AI
See information in new ways
OpenText™ Aviator™
AI that understands your business, your data, and your goals
OpenText™ Content Aviator™
Power work with AI content management and an intelligent AI content assistant
OpenText™ DevOps Aviator™
Enable faster app delivery, development, and automated software testing
OpenText™ Experience Aviator™
Elevate customer communications and experiences for customer success
OpenText™ Service Management Aviator™
Empower users, service agents, and IT staff to find the answers they need
OpenText™ Trading Grid™ Aviator™
Unlock AI-powered knowledge, insights, and guided action across your supply chain
OpenText™ Aviator™ Studio
A place where you can build, deploy, and iterate on agents in your data's language
Industry
OverviewIndustry solutions
Improve efficiency, security, and customer satisfaction with OpenText
Energy and resources
Transform energy and resources operations with cloud, cybersecurity, and AI
Financial services
Boost customer experience, compliance, and efficiency with AI
Government
Reimagine your mission with government-secure information management
Healthcare and life sciences
Improve care delivery and patient engagement with AI-powered solutions
Legal
Modernize legal teams with automated, AI-powered legal tech solutions
Manufacturing
Modernize manufacturing operations and logistics to reduce costs and ensure compliance
Retail and consumer goods
Enhance consumer engagement with omnichannel retail solutions and AI
Enterprise Application
OverviewSolutions for Enterprise Applications
Run processes faster and with less risk
Maximize sustained growth, value, and innovation with intelligent enterprise solutions from OpenText and SAP
Optimize Salesforce effectiveness by bringing together transactional data and unstructured content
Services
Services
OverviewServices
Accelerate digital transformation with guidance from certified experts
Professional Services
Modernize your information management with certified experts
Customer Success Services
Meet business goals with expert guidance, managed services, and more
Support Services
Turn support into your strategic advantage
Managed Services
Free up your internal teams with expert IT service management
Learning Services
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Professional Services
OverviewProfessional Services
Modernize your information management with certified experts
Customer Success Services
OverviewCustomer Success Services
Meet business goals with expert guidance, managed services, and more
Support Services
OverviewSupport Services
Turn support into your strategic advantage
Managed Services
OverviewManaged Services
Free up your internal teams with expert IT service management
Learning Services
OverviewLearning Services
Discover training options to help users of all skill levels effectively adopt and use OpenText products
Partners
Find a Partner
OverviewFind a partner
Find a highly skilled OpenText partner with the right solution to enable digital transformation
Cloud Partners
OverviewCloud Partners
OpenText partners with leading cloud infrastructure providers to offer the flexibility to run OpenText solutions anywhere
Optimize performance and reduce costs with applications deployed on a secure, globally scaled platform
Accelerate migration and modernization with deployment in a highly secure and compliant public cloud
Enterprise Application Partners
OverviewEnterprise Application Partners
OpenText partners with top enterprise app providers to unlock unstructured content for better business insights
Maximize sustained growth, value, and innovation with intelligent enterprise solutions from OpenText and SAP
Optimize Salesforce effectiveness by bringing together transactional data and unstructured content
Partner Solutions
OverviewPartner Solutions
Discover flexible and innovative offerings designed to add value to OpenText solutions
Resources for Partners
OverviewResources for Partners
Discover the resources available to support and grow Partner capabilities
Support
OverviewCustomer Support
Get expert product and service support to accelerate issue resolution and keep business flows running efficiently
Resources
OverviewResources
Explore detailed services and consulting presentations, briefs, documentation and other resources
Choose your region:
Europe, Middle East and Africa
Asia–Pacific
Get started
Ensure you have access, configure authentication, and get ready to onboard
1: Register and confirm access
Review the following steps to ensure that you are able to successfully register and access your OpenText Cloud Solution and get the help you need.
You can also refer to our Cloud Success Playbook for full details.
Activate your solution
Review your “Register to get started” and “Welcome to OpenText” emails to find the steps required to activate your OpenText Cloud Solution.
TIP: For some products, you will receive separate emails for production and non-production environments. You must complete the setup for both.
Test your access
Log in and test access. Validate and test your access to the admin center console as well as the end user application.
Register for MySupport
MySupport is where you will go to engage with OpenText support teams and access knowledge articles. If you haven't already done so, create your MySupport account.
2: Configure authentication method
Determine how users will access your OpenText Cloud Solution.
Read the overview
Review the OpenText Cloud Platform technical overview, which covers the platform tenancy and concepts, infrastructure, SLAs, secure communication and content encryption, the Admin Center, and compliance and governance.
Establish your method
Establishing an authentication method is critical, as it will guide many of your onboarding activities. OpenText recommends setting up single sign on (SSO) using your own identity provider.
3: Subscribe to updates
Keep up with what’s happening with your OpenText solution.
4: Get technical configuration and deployment help
If you get stuck and need assistance at any point along the way, resources are available to assist you.
Access deployment help
Quickly get your OpenText solutions live and have them integrated with leading applications with deployment and integration services from OpenText Professional Services.
Find an OpenText Partner
Find the service provider, reseller, or technology expert with the expertise you need in the OpenText Partner network.
Continue on your journey
Get started
Ensure you have access, configure authentication, and get ready to onboard
