Get diagnostic data where it needs to go—accurately, securely, and fast. Take the heavy lift out of streamlining patient orders and results information between EHR/EMR systems and lab or imaging centers, so you can focus on what matters: delivering care.

See how a unified EMR platform boosts efficiency and patient care

OpenText™ EMR Integration streamlines the secure exchange of lab and radiology orders and results directly from the clinic or facility’s electronic medical records (EMR) or electronic health records (EHR) application. Delivered as a managed service, it eliminates the complexity of EHR or EMR integration, reduces IT burden, and ensures smooth clinical workflows.

Why OpenText EMR Integration?

OpenText EMR Integration simplifies connectivity, speeds up implementation, reduces errors, and streamlines data exchange with your laboratory and imaging customers in a matter of days, not weeks.

100%
EHR/EMR ready
Healthcare organizations eliminate costly, time-consuming custom lab and radiology integrations using a single connection to any EHR or EMR platform.
80%
faster setup
Labs and imaging centers reduce IT integration times from weeks to days, ensuring faster, more efficient diagnostic workflows.
85%
fewer errors
Automated order validation and EMR services minimize data entry mistakes, reducing rework and maximizing reimbursements.

An order can happen in real-time in our system now—the order comes in and it’s automatically dispatched to the correct tech in that area, versus taking a phone call, getting a fax, getting an email, and then having to re-enter it into a system.

Mike Spears
Executive Vice President, Rapid Radiology
Read the customer story

One of our key goals was to cut the turnaround time for delivering test results to our customers, and [OpenText EMR Integration] has helped us to achieve that.

Tish Gross
Laboratory/Imaging Outreach Supervisor, Salem Health
Read the customer story

OpenText [EMR Integration] is so proactive, letting us know immediately when one of our practices is not downloading lab results at their prescribed rate or not sending orders.

Wajid Ullah
Chief Information Officer, MedLabs
Read the customer story

Use cases

Healthcare providers and diagnostic centers face challenges with interoperability, compliance, timeliness of results delivery, and data accuracy. Learn how OpenText EMR Integration enhances connectivity, reduces errors, and accelerates workflows.

Eliminate callbacks and manual data extraction from external portals with fully integrated, automated, bi-directional order and results workflows between EMRs like PointClickCare and over 600 labs and imaging centers—helping clinicians save time, reduce errors, and focus more on resident care.
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Tailor the ordering process with on-site label printing, embedded medical necessity checks, and "ask-on-order" prompts to optimize clinician workflows inside your EMR or EHR—ensuring faster, more accurate orders that enhance resident outcomes in long-term care facilities.
Seamlessly exchange lab and imaging data across departments and EMRs to provide clinicians with a consolidated view of patient records, improving coordination, reducing duplication, and supporting better care decisions.
Utilize embedded compliance checks at the point of order entry, ensuring healthcare providers meet Medicare, Medicaid, and payer requirements automatically—minimizing risks and streamlining reimbursement processes.
Make it faster and simpler for clinicians to requisition labs and imaging centers with easy-to-use ordering workflows that improve satisfaction, reduce frustration, and free up more time for direct patient care.
Automate order reconciliation and results delivery to drastically reduce administrative work and eliminate costly callbacks, allowing healthcare teams to focus more on patient care and less on paperwork.

Key features

Fast, bidirectional data exchange

Enables the seamless sharing of lab and imaging orders and results between EMRs and vendors in real time.

Read the service overview

Seamless integration with PointClickCare and more

Offers a single connection to fully integrate with PointClickCare and over 600 labs and imaging centers.

Medical necessity and compliance validation

Automates eligibility checks to ensure orders meet Medicare, Medicaid, and payer requirements.

Read the data sheet

Accelerate the value of OpenText EMR Integration

Deployment

Explore scalable and flexible deployment options for global organizations of any size.

Unlock the value of the cloud while maintaining control and compliance

Private cloud

Services

Accelerate digital transformation with guidance from certified experts.

Modernize your information management with certified experts

Professional Services
Turn support into your strategic advantage

Support Services

Meet business goals with expert guidance, managed services, and more

Customer Success Services
Free up your internal teams with expert IT service management

Managed Services

Training

OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

Meet the demands of all types of users for effective adoption

Learning Services

Unlimited access to training with personalized tiers to fit your needs

Learning Subscriptions

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Explore ideas, join discussions, and network

OpenText’s forums

OpenText EMR Integration resources

Take the next step

Ready to see how OpenText EMR Integration can help you automate orders, deliver faster results, secure patient data exchange, and improve physician satisfaction and operational efficiency?

Connect with an expert