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Discover how our powerful, AI-driven solution helps you streamline service delivery, boost efficiency, and accelerate time to value with these key capabilities:

• A single service portal and mobile app for all IT and non-IT services.
• Private generative AI, OpenText™ Aviator, that answers user questions, assists agents, and runs predefined workflows.
• Self-service options powered by workflow automation, knowledge articles, and generative AI.
• Codeless configurations that are easy to maintain—no coding required.
• Out-of-the-box intake forms and process templates.
• Built-in AI and analytics for automatic CI detection, incident pattern analysis, and change success recommendations.
• Rapid deployments, easy upgrades, and flexible pricing options.