Consumer goods industry
Drive faster demand and loyalty with data-driven, customer-centric experiences
Overview
Consumer packaged goods (CPG) companies operate in complex ecosystems of suppliers, brands, channels, and customers. Success depends on managing high volumes of content, securely connecting trading partners, maintaining operational resilience, and protecting sensitive data. OpenText helps retail and CPG organizations simplify operations, improve collaboration, and scale securely across the value chain.
Key consumer goods trends
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Consumer goods companies are rethinking global supply chains—prioritizing resilience, regionalization, and tighter supplier collaboration.[1]
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Retail and CPG growth in 2026 is powered by data insights, personalization, and omnichannel engagement to meet consumers where they shop.[2]
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AI and analytics are reshaping forecasts, pricing, operations, and inventory strategies across retail and consumer goods ecosystems.[3]
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CPG brands are retooling portfolios and business models to embrace agility, tech-enabled differentiation, and next-gen consumer experiences.[4]
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Brands are leaning into personalization and tech integration to elevate relevance, anticipate demand, and strengthen customer connection.[5]
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Retail supply chains are being reengineered with advanced tech and centralization to improve speed, responsiveness, and cost efficiency.[6]
Featured Consumer Goods solutions
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OpenText™ Business Network
Connect once, reach anything with a secure B2B integration platform
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OpenText™ Trading Grid
Powerful integration starts with one intelligent connection platform
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OpenText™ Core Content Management
Intelligent cloud content management that seamlessly integrates into your crucial business applications
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OpenText™ Cybersecurity Cloud
Integrated cybersecurity solutions for enterprise protection
Explore more Consumer Goods solutions
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Increase supply chain agility, boost resiliency, quickly onboard partners, predict changes in supply and demand and track shipments with full visibility.
Supply Chain IntegrationAutomate and optimize supply chain processes with integrated supply chain solutions
Procure to Pay SolutionsOptimize procure-to-pay processes and gain end-to-end visibility into supply chains
Shipment Track and Trace solutionsEnable end-to-end visibility of shipments and assets in extended ecosystems
Supply chain automationConnect your trading partners and automate revenue-driving processes
Ethical Supply ChainBuild a solid digital foundation with a sustainable supply chain solution
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Manage trading communities in the cloud to improve global partner management, increase compliance and transparency and meet global e-invoicing requirements.
Supply Chain IntegrationAutomate and optimize supply chain processes with integrated supply chain solutions
Trading Partner Community ManagementStreamline trading partner management for accurate partner data with a supplier management solution
E-Invoicing SolutionsBe ready for global mandates and meet electronic invoicing regulations while driving process efficiency through invoice automation that delivers measurable ROI
What makes OpenText different
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Built for retail scale and complexity
Enhance high-volume retail operations with proven platforms for content, integration, and IT operations across global ecosystems.
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Connected supply chain ecosystems
Enable secure, standardized collaboration with thousands of suppliers, logistics partners, and service providers.
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Operational resilience by design
Monitor performance, prevent disruptions, and maintain uptime during peak demand periods with ITOM solutions for CPG organizations.
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Security embedded across operations
Secure sensitive retail and consumer data without slowing the business by leveraging identity, access, and data protection capabilities.
Consumer goods resources
Digital threads for consumer goods manufacturers
Learn moreStrengthen retail security with dynamic zero trust architecture
Read the solution overviewTransform consumer goods manufacturing with digital thread technology
Read the solution overviewScale confidently for retail peak seasons
Read the top reasonsDigital threads: The consumer goods manufacturing game-changer
Read the top reasonsStrengthen retail security with dynamic zero trust
Read the top reasonsMaster seasonal retail peaks with performance engineering excellence
Read the solution overviewStrengthen retail security with dynamic zero trust architecture
Read the solution overviewTransform consumer goods manufacturing with digital thread technology
Read the solution overviewScale confidently for retail peak seasons
Read the top reasonsDigital threads: The consumer goods manufacturing game-changer
Read the top reasonsStrengthen retail security with dynamic zero trust
Read the top reasonsMaster seasonal retail peaks with performance engineering excellence
Read the solution overview
Automate and future-proof e-Invoicing to meet impending mandates
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Check all the boxes with total experience powered by OpenText
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Improve supply chain visibility with IoT solutions
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OpenText™ Business Network by the numbers
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Coop Schweiz case study
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OpenText helps consumer goods organizations manage information across complex value chains. Solutions support content management, supplier integration, operational resilience, and data protection to improve efficiency, visibility, and control across brands, regions, and partners.
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OpenText solutions are used by IT, supply chain, operations, finance, security, and compliance teams. These teams rely on OpenText to manage product and supplier content, connect trading partners, monitor operations, and protect sensitive data.
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OpenText Business Network enables secure, standardized digital integration with suppliers, logistics providers, and retailers. This helps consumer goods companies onboard partners faster, automate transactions, and improve visibility across global supply chains.
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Yes. OpenText combines content management, IT operations monitoring, and security capabilities to help consumer goods organizations scale without increasing risk, disruption, or complexity—especially during peak demand or rapid growth.
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OpenText helps protect product, supplier, financial, and customer data through identity, access, and information protection capabilities. This supports compliance with regional regulations while enabling secure collaboration across extended ecosystems.
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OpenText enables consumer goods companies to manage product information, digital assets, contracts, and regulatory documents in a centralized, governed environment across brands and regions.
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Yes. OpenText integrates with leading ERP, supply chain, and finance systems to embed content, automate transactions, and securely exchange data across internal teams and external partners.
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OpenText IT operations and information management solutions help consumer goods companies monitor performance, reduce disruptions, and maintain service continuity during seasonal peaks, promotions, and rapid scale.
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From experiments to expected: How AI is fundamentally reshaping retail in 2025
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How to prevent retailer chargebacks in your supply chain: 5 proven tactics
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MSME Day 2025 – Celebrating the engine of our economy
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Road to FSMA 204 compliance: Regulatory push to improve food traceability and safety
See why FSMA represents a significant shift in how food safety is managed in the US.
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Inspiring people with creativity, curiosity, and new solutions
Learn how Meike Weber-Keßler is using OpenText™ Content Cloud to improve efficiency.
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AP automation helps LuLu Group International deliver seamless shopping experiences
See how OpenText™ Vendor Invoice Management for SAP® Solutions enables 50% faster product restocks.
Read the blogManaging seasonal scale in retail
Read the guideHow can we help?
Footnotes
Footnotes
- [1] Consumer Goods, State of the Consumer 2025: When disruption becomes permanent.
- [2] Deep Dive, 8 grocery industry trends to watch in 2026.
- [3] Retail Trends, 10 trends and predictions for retail in 2026.
- [4] Deloitte, 2026 consumer products industry outlook.
- [5] Circana, Unpacking Consumer Marketing Trends That Will Drive Growth in 2026.
- [6] Supply Chain Brain, The Trends That Will Define Retail Supply Chains in 2026.