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Digital fax solutions

Modernize faxing with secure cloud and AI solutions

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Empower your team with secure faxing for healthcare, legal, and enterprise workflows—streamlining transmission, integrating systems, automating workflows, and enabling cloud migration.

Secure document transmission

Send and receive confidential information via secure digital fax with encryption, audit trails, and HIPAA-compliant fax delivery confirmations.

EMR and business system integration

Connect digital fax solutions to EMRs, MFPs, and business applications to eliminate manual steps and reduce errors.

AI-assisted fax workflow automation

Use AI to auto-route, summarize, and analyze fax content—transforming static documents into useful, searchable data that moves work forward faster.

Cloud fax migration

Replace legacy fax infrastructure with modern cloud fax solutions to reduce costs, improve uptime, and support hybrid work.

Compliance and legal document handling

Ensure secure, trackable fax delivery of contracts, subpoenas, and legal docs with tamper-proof audit logs.

High volume fax broadcasting solutions

Send mass faxes quickly with batching tools and delivery analytics—ideal for healthcare, finance, and government.

Leaders trust OpenText

Leaders trust OpenText

Enable secure, flexible digital faxing from anywhere

  • Cloud-native faxing

    Reduce IT burden and ensure business continuity with built-in scalability, high availability, and disaster recovery.

  • Application integrations

    Connects digital faxing to business systems like EMRs, MFPs, SAP, and SharePoint to simplify workflows and increase productivity.

  • Security and compliance controls

    Protects sensitive data with end-to-end encryption and ensures regulatory compliance with HIPAA, SOC2, and PCI-DSS certifications.

  • Centralized management console

    Manages fax users, permissions, and usage in real time through an intuitive dashboard with robust reporting and audit trails.

  • Text-to-fax capability

    Enables fast, flexible faxing from any device using email or app-based text-to-fax functionality for on-the-go teams.

  • Scalable deployment options

    Deploys as a cloud, hybrid, or on-prem solution to fit your IT environment and scale as your business grows.

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Unlock the value of digital fax solutions

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Unlock new levels of insight and productivity with cloud fax solutions

OpenText™ digital fax solutions provide secure, cloud-enabled faxing that integrates with existing workflows to streamline document delivery, reduce costs, and boost productivity. By combining modern cloud fax infrastructure with AI-powered capabilities—such as routing, summarization, and data extraction—organizations can make fax workflows faster, more connected, and easier to manage.
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Resources

Fax to the future: The key to digital transformation across industries

Read the white paper

Choosing a fax solution deployment model

Read the white paper

Building secure, reliable communications across the entire organization

Read the ebook

OpenText Fax Aviator

Read the product overview

Fax to the future: The key to digital transformation across industries

Read the white paper

Choosing a fax solution deployment model

Read the white paper

Building secure, reliable communications across the entire organization

Read the ebook

OpenText Fax Aviator

Read the product overview
Play video

Elevate your business with cloud fax

Unlock new levels of insight and productivity.

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How OpenText is transforming the future of fax

Say goodbye to old-school fax and adopt a modern fax strategy.

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January 21, 2026

Cloud fax, AI, and the end of interface dependency in healthcare

AI-powered cloud fax reduces HL7/FHIR interface dependency for document workflows.

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January 15, 2026

AI as a driver of cloud fax innovation and system interoperability

AI-driven cloud fax makes inbound healthcare documents actionable on arrival.

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November 4, 2025

A day with OpenText Fax Private Cloud 25.4

New updates make faxing smarter, easier, and more reliable across industries.

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October 30, 2025

What’s new in OpenText Fax

Streamline digital fax, simplify administration, and improve system integration.

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October 29, 2025

What’s new in OpenText Core Fax

Boost productivity and enhance compliance with secure cloud fax.

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October 10, 2025

Fax isn’t dead—it’s delivering more value than ever

Introducing OpenText Fax Aviator—AI-enabled digital fax.

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June 6, 2025

5 signs your healthcare fax solution needs an upgrade

How to build a business case for HIPAA-compliant digital fax.

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January 24, 2025

OpenText named a leader in three IDC MarketScape reports

The company leads in digital fax, automated document generation, CCM, and more.

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What is digital fax?

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What is customer communications management?

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What is customer experience?

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What is digital fax?

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What is customer communications management?

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What is customer experience?

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  • AI helps digital fax solutions do more than just transmit documents. It can identify document types, extract important information, and add structure to fax content so it can move into business systems like EHRs, CRMs, and document management platforms. That makes it easier to route information automatically, speed up workflows, and reduce the manual effort needed to process large volumes of faxed documents.

  • OpenText Fax Aviator is an AI-powered digital fax assistant that helps turn fax documents into intelligent, actionable information. It can summarize content, route items to the right team, and extract key fields for downstream systems. By making fax content easier to use across workflows, Fax Aviator helps reduce manual effort, improve accuracy, and support faster action across business processes.

  • Instead of analog phone lines, digital fax uses digital protocols and networks. Converting documents to digital format for secure transmission over computer networks or internet, it eliminates physical hardware while maintaining the secure peer-to-peer connectivity trusted in regulated industries.

  • Digital fax streamlines workflows by eliminating paper, enabling secure, instant document transmission, and integrating with email and cloud systems. It reduces manual steps, boosts compliance, and ensures faster, more reliable communication across teams and organizations.

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