OpenText™ Capture uses continuous machine learning (CML) and large language models (LLM) to automate manual content processes like accounts payable, back-file conversion, and onboarding. A key part of intelligent document processing (IDP) solutions, it transforms paper and digital content into actionable data, enables secure and efficient routing to the right users and systems, and makes accurate information available when and where it's needed.

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Why OpenText Capture?

Optimize processes and enhance efficiency with simplified routing, continuous learning, and end-to-end document management.

Intelligent
with continuous machine learning
Boost accuracy and limit maintenance by auto-updating models with validation data by non-technical reviewers—without data labeling or model expertise.
Learn more
Flexible
deployment to select the best fit along your cloud journey
Manage scalable capture operations on premises, as embedded microservices, or in a private/hybrid cloud hosted by us, Google, Amazon, or Microsoft.
Explore OpenText Private Cloud
Leader
in end-to-end document management and automation
Expand capture with integrated process automation, content services, and analytics to reduce complexity and streamline workflows—all with one vendor.
Discover a market leader

We aimed to eliminate time-consuming work in the dematerialization of documents such as contracts, claims, and SEPA Direct Debit instructions—and [OpenText Capture] supported all those capabilities practically out of the box.

Francesco Presicce
Manager, IT Business Support, ENGIE Italia
Read the customer story

Use cases

Enhance efficiency, accuracy, and compliance across functions—from invoice processing to employee and customer onboarding, claims processing, customer service, and audit readiness—with intelligent document capture.

Save time and focus on high-value tasks by automating procure-to-payment options. Instead of relying on slow, error-prone manual invoice processing, you can easily extract and validate invoice data from multiple channels, including email, scans, faxes, and more.
Explore procure-to-pay process automation
Streamline new hire processes to be more efficient and welcoming. Analyze and classify files with intelligent document capture for quick searches and automated HR tasks and workflows.
Learn about HR automation
Automate data capture and verification with intelligent document processing solutions for Know Your Customer (KYC) and customer onboarding. Free sales reps' time by automatically capturing, classifying, and extracting data for automated CRM workflows.
Learn how to optimize customer onboarding
Enhance claims processing by automatically capturing actionable data from claim forms and documents. Data capture solutions help cut costs while retaining customers and staff, boosting overall efficiency and satisfaction.
Discover how to accelerate claims processing
Reduce slow, error-prone manual processes and address vast data volumes to improve customer service and support. Enable automation with intelligent capture software and intelligent document processing to enhance customer interactions with actionable data.
See how you can elevate customer service
Better support regulatory compliance programs by using an information capture solution to automatically classify and transform files into text-searchable documents for easier findability and archiving.
Ensure compliance and simplify reporting

Key features

Activate intelligent document capture and intelligent document processing solutions to extract data across formats, streamline workflows, and ensure security. Route information to business systems without complex integrations.

Human-in-the-loop validation

Enhances accuracy and streamlines maintenance with a web UI that feeds into the continuous learning engine while boosting productivity through optimized workflows and a user-friendly interface.

Multi-modal ingestion

Automatically extracts information from paper, emails, PDFs, mobile devices, images, and more to unify data capture across departments, enabling scalable content management and shared services.

Intelligent document classification

Identifies documents with text and graphical methods to automatically deliver higher accuracy and faster performance.

Intelligent data extraction and validation

Improves the accuracy of data delivered to other business systems across 120+ languages and locales with built-in OCR, machine learning, and third-party LLM and recognition integrations.

Configurable capture workflows

Enables you to design workflows with advanced rules that meet business needs without scripting. Uses CaptureFlow Designer to set document priorities and routes without coding or complex integrations.

Secure hybrid and distributed capture deployments

Ensures data is encrypted both at rest and in-flight between connected systems, whether in the same data center, distributed, or in the cloud.

Multiple export options

Shares data with multiple applications—such as OpenText™ Core Content Management, OpenText™ Content Management, and OpenText™ Documentum™ Content Management—plus solutions via CMIS.

Automated information routing

Optimizes process initiation time with a simple-to-use workflow that maps documents and data to leading systems without complex system integrations.

Discover new features

Accelerate the value of OpenText Capture

Add-ons

Enhance OpenText Capture with this add-on.

OpenText™ Capture for SAP® Solutions

This information capture software enables OpenText™ Vendor Invoice Management for SAP® Solutions to automate order-to-cash and procure-to-pay processes in your SAP ERP by classifying content and extracting details needed to post and route exceptions to the right workflows and users in SAP solutions.

Deployment

OpenText offers flexible deployment options for OpenText Capture in the cloud.

Your cloud, your control

OpenText Private Cloud

Free up resources, optimize performance, and rapidly address issues

OpenText Off Cloud Managed Services

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Your journey to success

Get a trusted partner to guide your information management path
Accelerate your information management journey

Consulting Services

Propel your business into the future with modern solutions

NextGen Services
Unlock the full potential of your information management solution

Customer Success Services

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Explore ideas, join discussions, and network

OpenText’s forums

Partners

OpenText helps customers find the right solution, the right support, and the right outcome.

Search OpenText's Partner directory

Find a Partner
Explore OpenText's Partner solutions catalog

Application Marketplace

Industry-leading organizations that enhance OpenText products and solutions

Strategic Partners

Training

OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

OpenText™ Capture Advanced Recognition

This course provides the knowledge to configure and develop a solution using Advanced Recognition. With hands-on exercises, students learn how to classify images automatically and manually (if required), and extract and validate the data.
OpenText™ Capture Developer

In this course, students learn how to use various types of scripting available in information capture solutions. Topics include client-side scripting, .NET Code module, profile scripting for document types and image processing, and the creation of custom image filters. Students will use VB.NET.

OpenText™ Capture Designer

In this course, students learn the power of Capture Designer. Labs are presented that require students to analyze unique process specifications—just as they would encounter in a production environment—and create production quality processes.
OpenText™ Capture Fundamentals and Administration

This course builds the foundation for designing, implementing, and supporting information capture solutions. With hands-on exercises, students learn about product, process specification, and design; batch processing; system administration; system maintenance and monitoring; configuration; and more.

OpenText Capture resources

Intelligent capture software uses AI to automatically extract data from scanned documents and digital content, including emails, PDFs, and mobile images—making it easier to manage and process inbound information. By converting paper and digital files into structured actionable data, intelligent capture software eliminates slow, error-prone manual entry and routes information securely to the right people and systems.
Read the OpenText Capture product overview to learn more.
Intelligent document capture streamlines document processing by automatically identifying and extracting relevant data, reducing manual effort and errors. Using continuous machine learning (CML), the system self-improves over time without requiring data labeling. Configurable workflows route content to the right users and systems automatically. Intelligent capture software will help you streamline procure-to-pay and other critical business processes.
Explore the full OpenText capture and intelligent document processing solution portfolio.
Yes. For example, to help deliver intelligent document processing solutions, OpenText Capture software integrates with ERPs, CRMs, and line-of-business applications, such as SAP® software, to enhance data accessibility and workflow automation. Deep content integrations for capture and intelligent document processing eliminate the need for complex custom connectors, so actionable data flows directly into the systems your teams already use.
Learn what intelligent document processing is—and how you can achieve end-to-end automation.
AI is crucial for information capture, as it automates and improves content classification and data extraction accuracy, while providing additional insights like sentiment analysis for inbound customer emails. Accurate classification and metadata, along with converting all content into text-searchable files, enhances the productivity gains from conversational search and intelligent content management solutions, such as OpenText™ Content Aviator™.
Read the OpenText Capture product overview to see how AI powers intelligent document capture.
OpenText offers end-to-end document management and automation solutions from a single vendor, reducing complexity and speeding up workflows. Unlike ABBYY and Tungsten Automation, OpenText provides deep content integrations with major applications and has a global presence with 23,000 employees operating in 180 countries. OpenText is also the only vendor named a Leader across all content services categories.
Explore the different capture and intelligent document processing solutions to discover what sets OpenText apart.
OpenText Capture supports flexible deployment to fit any organization’s cloud journey. You can run this intelligent capture software on-premises, as embedded microservices, or in a private or hybrid cloud hosted by OpenText, AWS, Azure, or Google Cloud. Each option delivers the same powerful capture and IDP capabilities, so organizations can modernize at their own pace while maintaining data sovereignty and meeting compliance requirements.
Get the full picture in the OpenText Capture product overview.
OpenText Capture automates document-intensive processes across the enterprise. Common use cases include accounts payable invoice processing, employee onboarding, customer onboarding, insurance claims, and audit readiness. As a core component of intelligent document processing solutions, it classifies documents, extracts data, and routes information automatically, replacing manual steps with faster, more accurate workflows.
Learn more about intelligent document processing and automation.
Intelligent capture software powered by continuous machine learning (CML) automatically updates its classification and extraction models using validation data from non-technical reviewers—no data labeling or model expertise required. This means accuracy improves with every document processed, adapting to new document types and formats without IT intervention. The result: less manual maintenance, higher straight-through processing rates, and lower operational costs over time.
Read the white paper, Continuous machine learning: Your AI edge, to learn how intelligent capture software keeps pace with your business.