AI content management
Activate enterprise knowledge with AI content management solutions
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Unlock trusted insight and action with AI content management solutions. Connect content across systems, enrich and govern it with confidence, and activate it in the business workflows where people make decisions.
Contextual intelligence from complex documents
Go beyond summaries. Analyze, compare, and validate information across documents with AI grounded in governed content, so teams can make confident decisions faster.
Secure content discovery and aggregation
Uncover relevant documents, facts, and evidence across all repositories. Use permission-aware AI to surface what matters and bring scattered content into a single trusted view.
AI readiness for enterprise content
Prepare content for confident decisions and secure AI use. Automatically structure, classify, and enrich information to reduce risk and improve accuracy across workflows.
Video, audio, and image intelligence
Use AI to identify objects, speech, scenes, and faces across multimedia. Enrich unstructured content with metadata so teams can search, tag, review, and act on it faster.
Context-rich search results
Retrieve accurate answers grounded in governed content, ensuring employees access only secure, compliant information.
AI assistant for business workflows
Activate governed content inside the applications where people work. Enable built-in AI assistants to draft responses, propose next actions, and support decisions with trusted information.
Leaders trust OpenText
Leaders trust OpenText
Unlock trusted insights and action with AI content management solutions
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Improve AI accuracy from the start
Structure, classify, and contextualize enterprise content so AI operates on complete, reliable, and compliant information.
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Scale AI safely across enterprise content
Use AI governance to control how AI accesses and uses knowledge so insights remain secure, compliant, and enterprise ready.
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Accelerate decisions with content intelligence
Provide precise answers sourced from governed repositories. Reduce information overload by delivering validated insights from thousands of file types and content sources.
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Search and interact with content naturally
Find facts, context, and relationships across content instantly and securely with semantic and conversational search, so teams get insights using natural language.
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Act on AI insight within your business processes
Blend enterprise knowledge with business application context to help teams act faster and more confidently in their day-to-day processes.
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Unlock value from rich media content
Convert captured audio, video, and image content into structured, searchable knowledge that supports enterprise decisions and processes.
Unlock the value of AI content management
Connect, enrich, and govern content across systems with AI content management solutions. Turn unstructured information into trusted, AI-ready knowledge that teams can search, analyze, and activate inside everyday business workflows.
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OpenText™ Content Aviator
Reach new heights in productivity with a secure AI content assistant
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OpenText™ Knowledge Discovery
Gain insights with knowledge discovery for any repository or format
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AI content management is reshaping how businesses work with information. By enriching, organizing, and understanding their content, teams gain faster access to context, insights, and clarity.
OpenText™ AI content management solutions help organizations build a knowledge graph shaped by their business processes. This foundation prepares trusted, AI-ready knowledge, delivers accurate answers, and activates intelligence across business processes.
Resources
OpenText AI Content Management
Read the solution overviewOpenText Knowledge Discovery
Read the product overviewOpenText Content Aviator
Read the solution overview4 ways AI content management accelerates critical business processes
Learn moreSecure AI content management with OpenText Content Aviator
Read the white paperOpenText AI Content Management
Read the solution overviewOpenText Knowledge Discovery
Read the product overviewOpenText Content Aviator
Read the solution overview4 ways AI content management accelerates critical business processes
Learn moreSecure AI content management with OpenText Content Aviator
Read the white paperIDC MarketScape names OpenText a Leader in General-Purpose Knowledge Discovery
Get the reportForrester names OpenText a Leader in content platforms
Get the reportIDC MarketScape names OpenText a Leader in General-Purpose Knowledge Discovery
Get the reportForrester names OpenText a Leader in content platforms
Get the report
Access all your enterprise content with the help of AI
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60 seconds to understanding OpenText Knowledge Discovery
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See how OpenText Content Aviator expedites insurance claims processing
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See how to drive clarity and improve decision-making with business workspaces
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See how to accelerate supplier claims analysis with our AI content assistant
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OpenText Content Aviator: Your organization’s content reimagined
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OpenText Content Aviator integrated with Salesforce Agentforce
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OpenText recognized as a Leader in General-Purpose Knowledge Discovery Software by ID
Learn more about our compliance focus, support for rich and complex formats, and use of hybrid AI.
Read the blog
Five questions to strengthen your AI readiness strategy
Learn why AI readiness and GenAI success starts with trusted, connected, and compliant information.
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A secure foundation for AI content management
Learn how to bring GenAI-powered productivity to the workplace without compromising cybersecurity.
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Banking on intelligence: How AI content management transforms onboarding
Discover how you can simplify and speed up client onboarding in banking while ensuring compliance.
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Transform energy, manufacturing, and asset operations with AI content management
Learn how you can streamline processes, enhance decision-making, and ensure compliance.
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Revolutionizing workflows with AI-driven workflow insights powered by AI content mana
Discover how you can enable faster, data driven decisions at every step.
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Unleash the power of an AI content assistant
Explore seven productivity gains ripe for the taking.
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Create a culture of knowing with AI content management
Discover five advantages to bringing together GenAI and knowledge management.
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Secure, trusted, and ethical AI
See how OpenText Content Aviator employs ethical AI practices and information governance expertise.
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Three ways to empower employee success with AI content management
Discover how AI is unlocking productivity for OpenText customers.
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AI plays a pivotal role in content management, transforming how organizations and employees interact with, understand, and use information. Modern AI-driven content management solutions help put governance and security first, while improving the value of information. The result is a more powerful, personalized user experience that allows you to:
- Unlock insights from both structured and unstructured data across formats, including images, video, and audio.
- Improve content quality, organization, and control.
- Engage with information more naturally and with greater ease.
- Receive relevant, accurate answers, with content automatically filtered based on access rights and permissions.
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GenAI helps user interact with their content and ask more substantive questions that help them work every day. It skips the busy browsing, searching, and viewing and lets users ask questions related to their work, saving hours every day. It quickly delivers real insights in the user’s native language (even across foreign language documents). AI content management solutions reveal relationships hidden within real-world data, allowing the content to tell the story. As a result, users can automate time-consuming knowledge work and more quickly understand content with sentiment analysis, visualization, and knowledge graphics, freeing individuals to focus on higher-value tasks.
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Employees are overwhelmed by content sprawl, disorganization, and outdated information. In an OpenText survey by Foundry Research, 66% of employees said they lost business opportunities because they couldn’t access information quickly, and 54% spend two or more hours a day searching for what they need.
AI content management boosts productivity by helping users focus on the tasks that deliver real world results and directing users to those insights within the context of their work objectives. It also protects users and the organization by eliminating data leak risks on sensitive documents.
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AI content management solutions integrate with the applications employees use every day, such as Microsoft 365, SAP, Salesforce, Guidewire, and more. These integrations help keep content and data organized into work-related contexts called business workspaces. This not only reduces everyday confusion for users but also helps to properly ground GenAI on the content and related data that are necessary to complete their work.
Integration with Microsoft Copilot and Salesforce Agentforce allows users to stay within the GenAI chat of their choice but still reap the benefits of OpenText™ Content Aviator™ without switching screens.
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They provide lifecycle governance, retention policies, legal holds, audit trails, and secure access controls. Content is encrypted in transit and at rest, with fine-grained permissions and SSO. Automated classification, versioning, and policy-based controls reduce risk and support regulatory requirements, while audit logs give compliance teams visibility into access and activity. AI can also identify sensitive content and surface compliance concerns early.
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AI analyzes documents, emails, and rich media to detect sensitive information, classify it accurately within the business workspace, and apply security policies and active data leak protection. It highlights compliance risks and helps organizations enforce governance policies consistently. By ensuring AI only uses content employees are permitted to see, these solutions strengthen trust and help organizations scale AI responsibly.
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Customers have significant choice for deployment, based on their needs. SaaS, private cloud, off-cloud, and hybrid solutions are all available, running on public hyperscalers. on customer-managed cloud instances, or on sovereign data centers.
Public cloud offers SaaS simplicity and collaboration.
Private and sovereign cloud solutions offer secure, dedicated infrastructure for OpenText platforms, while managed services oversee operations to ensure availability and compliance.
With off-cloud and hybrid solutions, customers maintain full control over their data, comply with strict regulations, and connect to leading GenAI models on hyperscalers via private accounts.
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They connect content across repositories, enrich it with metadata to improve GenAI assistant grounding, and classify it to apply the correct compliance and security policies. This transforms scattered, unstructured data into trusted, AI-ready knowledge. With this foundation, organizations can scale semantic search, copilots, and workflow automation confidently.
