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AI Content Management

OpenText Knowledge Discovery (IDOL)

Gain insights with knowledge discovery for any repository or format

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Dashboard view of OpenText Knowledge Discovery on computer featuring UI

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Looking to transform your business through AI knowledge discovery?

Turn information into actionable insights, powering productivity at scale. Break down silos and improve decision-making, compliance, and efficiency with cognitive search, visualizations, intelligent analytics, and innovative AI.

Watch this 60-second overview of OpenText Knowledge Discovery

OpenText™ Knowledge Discovery delivers AI-powered knowledge management and surfaces insights from unstructured information. It can:

  • Search, categorize, visualize, and review documents and media from across the network.
  • Classify content, detect sensitive data, recognize speech, and identify people or objects.
  • Accelerate GenAI strategies by enriching metadata to label and protect valuable information assets, such as documents, video, and audio.

Why OpenText Knowledge Discovery?

A leader in AI content management, OpenText Knowledge Discovery provides a comprehensive solution for AI-powered metadata enrichment, content classification, categorization, review, and tagging for any repository or file format, including rich media.

  • 160+
    repository and application connectors
    Reach your content wherever it’s located.
  • 2,300+
    content types
    Extract insight from your content, whatever it is.
  • In-depth
    content insights
    Activate intelligent processes by labeling and enriching content metadata to get even more value from your existing content management system.

Use cases

  • Deliver relevant and timely news items by cutting through the noise of media sources. Reduce client response time from days to an hour, and get simple search responses within seconds against millions of documents. Plus, AI capabilities play a key role in competitive benchmarking.

    Cut through content noise

  • Deliver transformative results by seamlessly ensuring instant access to all your assets. It streamlines searches across diverse content, reducing search time by 90% to enhance content accessibility and revolutionize efficiency.

    Find all your content

  • Improve safety with real-time data extraction from CCTVs and cameras. Video analyses can run in real time, enabling staff to respond to issues that make citizens safer while reducing operational costs and increasing compliance.

    See safety in action

  • Empower your software with embeddable components—like File Content Extraction and Named Entity Recognition—or white label proven OEM technology to deliver smarter content experiences in your software.

    Learn about OEM licensing

    Key features

    OpenText Knowledge Discovery offers AI-driven analytics for entity extraction, semantic analysis, and natural language querying, supporting 160+ repository types and 2,300+ file types for search and compliance.

    Text analytics

    Improves search and ensures regulatory compliance by using AI to derive valuable insights from unstructured text and enable entity extraction, sentiment analysis, and natural language querying.

    Rich media analytics

    Analyzes and classifies video in real-time using AI and ML-powered video analytics. Understands the context and content of audio files quickly with AI-powered audio analytics.

    Surveillance analytics

    Identifies key events to analyze in real time from video surveillance, audio surveillance, and open-source text.

    Aviator Search application

    Delivers context-rich results from across all enterprise content with AI—so you can ask questions in natural language and instantly get precise, compliant insights.

    Request your demo nowDiscover new features

    Integrations

    OpenText Knowledge Discovery provides full content reach with more than 160 integrations. Check out some of the ones listed below.

    Microsoft SharePoint logoMicrosoft SharePoint
    Microsoft Teams logoMicrosoft Teams
    Microsoft Exchange logoMicrosoft Exchange
    Microsoft OneDrive logoMicrosoft OneDrive
    Azure Blob logoAzure Blob
    Google Drive logoGoogle Drive
    Google Chat logoGoogle Chat
    Google Calendar logoGoogle Calendar
    Google Mail logoGoogle Mail
    Amazon S3 logoAmazon S3
    Facebook Workplace logoFacebook Workplace
    Salesforce logoSalesforce
    ServiceNow logoServiceNow
    Slack logoSlack
    Jira logoJira
    Guidewire logoGuidewire
    Webex logoWebex
    Box logoBox
    Dropbox logoDropbox
    Google CloudStorage logoGoogle CloudStorage
    Hadoop logoHadoop
    Confluence logoConfluence

    Accelerate the value of OpenText Knowledge Discovery

    Professional Services

    OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

    Partners

    OpenText helps customers find the right solution, the right support, and the right outcome.

    Training

    Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

      Communities

      Explore our OpenText communities to connect with individuals and companies for insight and support. Get involved in the discussion.

        Premium Support

        Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

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