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OpenText Content Cloud vs Tungsten Automation

Why juggle multiple vendors? OpenText offers end-to-end Intelligent Document Processing (IDP) solutions—and a proven track record

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OpenText: The end-to-end IDP alternative to Tungsten Automation

Learn why OpenText Content Cloud beats Tungsten Automation as an alternative with complete IDP and document management solutions, deep partner integrations, and more.

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Features
End-to-end document management and automation from one provider
Checked
Market leader in all categories, including capture & IDP, content services, archiving, and analytics
X Mark

Not a leader in content services, information archiving, and document mining and analytics[1]

Trusted end-to-end solutions with IDP and document management reduce complexity and speed workflows
Purpose-built ERP and CRM applications backed by close partnerships
Checked
Deep integrations with SAP® and Salesforce® for accounting, sales, and service automation use cases
X Mark

Limited integration via proprietary connectors and reliance on third-party solutions[2]

Deep integrations automate repetitive daily tasks, without adding a burden to IT
Run anywhere
Checked
On-premises, private cloud, Google® Cloud, AWS™, Microsoft® Azure™, and multi-tenant SaaS
X Mark

Only on-premises or Microsoft Azure cloud[3]

Choose how to deploy and when to move to the cloud, based on business and compliance requirements
Global presence
Checked
23,000 employees operating in 180 countries
X Mark

2,200 employees operating in 32 countries[4]

Have confidence that your IDP solutions are backed by a global organization
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Leaders trust OpenText

Leaders trust OpenText

End-to-end intelligent document processing from a single proven provider

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Discover how OpenText Content Cloud offers complete IDP and document management solutions compared to Tungsten Automation—with deep partner integrations, flexible deployment options, and support in 180 countries. Organizations choosing OpenText gain unified automation, allowing them to accelerate transformation while eliminating the complexity of juggling multiple vendors.

Top reasons to choose OpenText vs Tungsten Automation

Don't settle for less. OpenText Content Cloud outshines Tungsten Automation with industry-leading IDP and document management solutions.

  • 153,000
    hours saved
    Potential time savings by eliminating inefficient workflows with OpenText automated business processes [5]
  • 24
    processes automated
    Potential major business processes automated over three years [6]
  • $5.5M
    in savings
    Potential labor cost savings from process automation over three years [7]
  • 30 years
    experience
    Established leader with a 30-year history in capture and intelligent document processing
  • 7
    leader placements
    Recognized market leader in content platforms, IDP, archiving, document mining, and analytics
  • 180
    countries
    Operating across the globe, helping you meet local data regulation requirements and providing support wherever and whenever you need it

Resources

InfoSource names OpenText a leader in Capture and IDP

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IDC MarketScape names OpenText a Leader in intelligent document processing (IDP)

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The Forrester Wave™ names OpenText a leader in document mining and analytics

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OpenText named a Leader in the 2024 IDC MarketScape for Worldwide Intelligent Content Services

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The Forrester Wave™ names OpenText a leader in content platforms

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Radicati names OpenText a top player in information archiving

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Omdia names OpenText a leader in content services platforms

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InfoSource names OpenText a leader in Capture and IDP

Download the report excerpt

IDC MarketScape names OpenText a Leader in intelligent document processing (IDP)

Download the report excerpt

The Forrester Wave™ names OpenText a leader in document mining and analytics

Read the blog

OpenText named a Leader in the 2024 IDC MarketScape for Worldwide Intelligent Content Services

Download the report excerpt

The Forrester Wave™ names OpenText a leader in content platforms

Download the report

Radicati names OpenText a top player in information archiving

Download the report

Omdia names OpenText a leader in content services platforms

Download the report
ENGIE Italia logo

Delight customers with seamless, responsive services

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MSIG Asia logo

Enhance customer experience with omnichannel self-service capabilities

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Solarisbank logo

Automate invoice processing in SAP® to serve growing client bases

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NABARD fosters rural prosperity in India logo

Digitally transform to save millions of pages of paper

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Eliminate payment delays and improve reporting for invoice processing in SAP®

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OpenText named a Leader in the IDC MarketScape for Intelligent Document Processing

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OpenText named a Leader in the Infosource Global Capture & IDP Vendor Matrix

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The new IDP for HR: a springboard for transformation

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What is intelligent document processing?

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  • OpenText delivers an integrated platform that brings together document management, governance, and business workflows. While Tungsten Automation specializes in document processing, OpenText is a leader in intelligent document processing as well as content platforms, information archiving, document mining, analytics, and knowledge discovery. This unified approach reduces vendor sprawl and allows information to flow automatically into business workflows. OpenText handles the complete information lifecycle, whereas Tungsten Automation offers primarily document capture and processing.

    Explore our intelligent document processing solutions and comprehensive intelligent content management platform.

  • OpenText™ Core Capture provides a cloud-native SaaS model enabling rapid deployment and elastic scalability. Unlike Tungsten Automation, OpenText integrates cloud document processing into the OpenText™ Core Content Management platform for end-to-end automation—from ingestion to archiving—in one governed environment. This approach reduces integration complexity and maintains compliance. Plus, to address stricter data residency and security needs, OpenText offers flexible private cloud deployment options on Google Cloud, AWS, and Microsoft Azure.

    Discover our cloud document processing advantages.

  • OpenText delivers deep, bi-directional integrations with strategic partners like SAP® and Salesforce®. Unlike Tungsten Automation, which depends on proprietary connectors and third-party solutions, OpenText embeds content directly into the applications your employees use daily. This approach keeps content in context for accounting, sales, and service workflows. As a result, our intelligent document processing solutions automate repetitive tasks without burdening your IT team. Plus, OpenText has earned 19 SAP Pinnacle Awards for co-innovation and excellence.

    Explore our partner integrations.

  • OpenText maintains a global presence with 22,000 employees across 180 countries. By comparison, Tungsten Automation operates with approximately 2,200 employees in 32 countries. Our global reach means customers of OpenText intelligent document processing solutions benefit from extensive resources for sales, support, and cloud hosting. Organizations have confidence their automation requirements are addressed wherever they operate, and they can satisfy local data regulation requirements more effectively.

    Discover why organizations choose OpenText.

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    Footnotes

    Footnote

    1. [1] Tungsten Automation not included in 2025 Forrester Wave for Content Platforms, 2024 Gartner MQ for Document Management, 2024 Omdia Universe for Content Services Platforms, 2025 Radicati Information Archiving Market Quadrant, or 2024 Forrester Wave for Document Mining and Analytics Platforms
    2. [2] Tungsten Automation documents their connector and Tungsten Marketplace solutions to use with SAP – Tungsten Automation, Connect Tungsten Capture & Transformation to SAP, 2024
    3. [3] Tungsten Automation only documents that Azure is supported by TotalAgility Cloud – Tungsten Automation Community, TotalAgility Software as a Service – Cloud Deployment, 2024
    4. [4] Tungsten Automation documents that they have 2,200 employees in 32 countries – Tungsten Automation, About Us, as of 3/24/2025
    5. [5] The representative interviews and financial analysis in a Forrester Total Economic Impact™ study commissioned by OpenText found that a composite organization experiences benefits from potential time savings of 153,000 hours saved by eliminating inefficient workflows with OpenText automated business processes over a three-year period - Forrester, The Total Economic Impact™ Of OpenText Content Services Private Cloud Platforms, June 2024
    6. [6] The representative interviews and financial analysis in a Forrester Total Economic Impact™ study commissioned by OpenText found that a composite organization experiences benefits from the potential automation of 24 major business processes by eliminating inefficient workflows with OpenText automated business processes over a three-year period - Forrester, The Total Economic Impact™ Of OpenText Content Services Private Cloud Platforms, June 2024
    7. [7] The representative interviews and financial analysis in a Forrester Total Economic Impact™ study commissioned by OpenText found that a composite organization experiences benefits from potential labor cost savings of $5.5 million by eliminating inefficient workflows with OpenText automated business processes over a three-year period - Forrester, The Total Economic Impact™ Of OpenText Content Services Private Cloud Platforms, June 2024