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B2B Managed Services

OpenText B2B Managed Services performs daily activities like mapping, testing and onboarding to quickly build out connectivity with partners including customers, distributors, suppliers, logistics providers, and financial institutions. All of the technology is hosted in our integration cloud which means you don’t need a software license or more hardware.

Watch the video to see how Michelin achieved flexibility and scalability to support their global operation

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Overview

Our Managed Services includes the following features:

  • Mapping and Translation – We take on all mapping activities for your B2B program and on completion we deploy them to run on our cloud-based translation service. OpenText has experience with over 200 different B2B standards from different geographies and industries.
  • Onboarding – If you want to onboard suppliers and/or customers quickly to short deadlines, we can help. We have experience onboarding customers, distributors, suppliers, contract manufacturers, logistics providers and financial institutions all around the world, including China and Brazil.
  • Document Tracking – If you want to know the status if every EDI and XML transaction you exchange with business partners today, our document tracking service will let you quickly identify which transactions were sent and received, and any which need your attention. You can set up alerts so you know when anything unexpected happens or when something you expected to happen didn’t.
  • SAP Integration – We integrate to hundreds of SAP systems running behind our customers’ firewalls and can integrate with your SAP system using Netweaver PI, ALE, web services or FTP. We have extensive experience of mapping to all SAP IDoc formats from modules, such as Sales & Distribution, Finance & Accounting and Materials Management.
  • Oracle Integration – We have experience supporting hundreds of Oracle consolidation and upgrade projects. Whether you are engaging in a multi-year, phased deployment or simply adding another module to your manufacturing, our B2B experts will help.

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Customer Stories

Alstom logo

Alstom

We have a 98% success rate for transactions, averaged over six months. Because of this success, our productivity is increasing; less time is needed to troubleshoot and fix transactions. We can really depend on OpenText Active Orders.

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Products: OpenText Active Orders , OpenText B2B Managed Services , OpenText Professional Services

ON Semiconductor logo

ON Semiconductor

Many customers are looking to take out complexity and cost, and speed up their supply chain. OpenText helps us to be responsive to their desires and requirements to increase the amount of electronic data interchange, thus enabling frictionless business transactions. That’s a big part of our plan to earn a greater share of our customers’ semiconductor wallet.

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Products: OpenText B2B Managed Services , OpenText Professional Services

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The OpenText Family

OpenText has welcomed a number of products into the OpenText brand family. For a complete list of previous product names that are now part of OpenText, see: 

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