Chapter 7

Follow the Roadmap

Anticipant roadmap

path to mountain

Follow the steps of the Anticipant roadmap

As a leader of an organization in the post-pivot age, it is not enough to guess what kind of nanocrisis might hit. While transforming into an anticipant organization is challenging, it is not hard to describe, and we propose that you can do it in six steps. We’ve set down our prescribed sequence as a roadmap, fully appreciating that the journey your organization takes may linger longer in some places than others or head off down side roads in search of knowledge and experience of specific importance to you.

  1. Follow anticipant principles: learn, adapt, embed
  2. Prepare yourself: identify, assess, admit
  3. Control your data: capture, curate, link
  4. Build anticipant teams: engage, guide, deploy
  5. Remap your organization: prepare, shorten, build
  6. Rehearse to survive: identify, prescribe, rehearse

Six principles

In our analysis of society’s pivot from analog to digital technology, we described how we arrived separately on six principles for surviving in the post-pivot world. The first step we advise is to learn those six principles and adapt them to your organization’s specific context and mission.

Principle one

The greatest threat to any organization is an event it doesn’t see coming. Therefore, anticipate, prepare for, and rehearse the full range of possible nanocrisis scenarios.

Principle two

An organization must use all its information fully to serve its citizens better than competing organizations can. Therefore, harness and manage your organization’s data to unlock its deepest value.

Principle three

The reputation and mission of any organization is eroded by unethical behavior, no matter how isolated. Therefore, just as you expect ethical behavior from your humans, embed deep ethics into the algorithms that drive your machines.

Principle four

Successful organizations require both flawless execution and visionary anticipation. Therefore, build and deploy collaborative teams of intelligent machines and anticipant humans.

Principle five

An organization must use all its resources to full potential or risk irrelevance. Therefore, treat your machines and humans not as separate species but rather as colleagues contributing equally to the mission of your organization.

Principle six

Organizations must adapt to opportunity by innovating continuously. Therefore, disrupt or die.


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