Course Description

CX-E Voice Netconnect Digital networking is a feature where multiple CX-E systems can be linked together to share directory and messaging information. The feature is used to have disparate CX-E systems in different locations behave has if they were one unified system. The background technology used also allows CX-E to share this information with other voice messaging systems. This course is intended for CX-E administrators who need to manage a Netconnect network and those partner technicians that need to design, configure, and deploy this feature. The course starts with an overview of how CX-E communicates with other systems, and the architectures available for this feature. It will then cover how to install, configure, and administer a multi-CX network. This course does not cover legacy AMIS networking, as it is no longer supported.

Highlights:

• Overview of Netconnect
• Configuring CX-E for Digital Networking
• Installing and configuring a Master Directory
• Addressing messages to remote subscribers

On completion of this course, participants should be able to:

• Describe the two principal network configurations for Netconnect
• Describe the different mailboxes involved with digital networking, and how each functions.
• Describe the three different methods to address a message to a remote user
• Install the Digital Networking Software
• Install and configure a master directory
• Creating a “Star” network
• Using Global administration to administer all the CX-E systems in the network
• Review the networking logs to troubleshoot connection issues.
• Backup and restore a master Directory.

Prerequisites

• 3-5505 CX-E Installation and Maintenance
• Understanding of TCP/IP and networking concepts