2-0120 - OpenText Records Management


Format: Instructor-Led

Duration: 3 days

Role(s): Analyst


Find a Class

Interested in a Learning Subscription?

More information about Learning Subscriptions


This course is also available in self-paced format.

Self-paced class details


Have questions about training?

Contact us


Course Description


This course provides the core information you need to manage your organization’s records. It is designed for Records Managers who need a thorough understanding of the core Content Server Records Management (RM) features. It begins with discussing the discipline of RM and continues with an introduction to OpenText Records Management software. To make sure the appropriate people of your organization have access to specific area of Records Management, the roles of Records Managers Groups and Records Officers will be defined and configured. Based on a File Plan and implementation scenario, this course will step you through populating Code tables, Record Series Identifiers (RSIs) and RSI Schedules.

After creating RM Classifications and applying them to existing records, the course will continue with making records Official and/or Confidential, and finalizing them. When the records are ready to be transitioned from one stage in their lifecycle to the next, Disposition Searches can be initiated manually or scheduled. After reviewing the Disposition Review process and assigning the reviewers, the records are ready to be dispositioned. The course will step you through placing Holds on items, configuring Functional Access for the specified users and Records Managers/Officers, and adding RM Metadata Facets and columns to display the RM information in the interface. This course ends with detailing the RM functions in the Smart UI.

Highlights:

  • Control records throughout their lifecycle stages
  • Define the Records Management configuration options, including Records Managers and Records Officers
  • Create Records Management Codes
  • Use Record Series Identifiers (RSI) and RSI Schedules
  • Perform Disposition Searches, Disposition Reviews, and Disposition Records

On completion of this course, participants should be able to:

  • Control records throughout their lifecycle stages
  • Create Records Management Codes
  • Create a set of RM Classifications (File Plan) for your content
  • Create and modify retention schedules to apply lifecycle management to your content
  • Utilize the roles and privileges of Records Managers
  • Configure Records Management defaults and administration settings
  • Create Disposition Searches
  • Perform a Disposition Review
  • Disposition records
  • Create Hold Types and Holds
  • Add RM Metadata Facets and columns
  • View and edit the RM properties using Smart UI
  • Add a folder and document assigning RM metadata using the Smart UI
  • Finalize an item using the Smart UI
  • Display and remove direct hold metadata using the Smart UI

Delivery Options:

Prerequisites


  • 1-0184 Managing Documents in Content Server or equivalent experience
  • A base knowledge of the Records Management discipline, in particular understanding File Classification structures and Retention schedules
  • Knowledge of the ways your organization manages or will manage records

Pricing


Format Currency Price
Per Student 2,400.00
Per Student GBP 1,950.00
Per Student SGD 2,700.00
Per Student USD 2,700.00

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Class Schedule


See available dates and locations below.

Start Date End Date Start Time TimeZone Session Duration Language Location Price Currency Guaranteed To Run Add
Jan 26, 2026 Jan 28, 2026 10:00 (UTC+01:00) Europe/Paris (CET) Full Day Deutsch Virtual Classroom | Germany 2,400.00 EUR Add to cart
Jan 26, 2026 Jan 28, 2026 10:00 (UTC+01:00) Europe/Paris (CET) Full Day English Virtual Classroom | Europe 2,400.00 EUR Add to cart
Feb 17, 2026 Feb 19, 2026 (UTC-06:00) America/Chicago (CST) Full Day English Virtual Classroom | North America 2,700.00 USD Add to cart
Mar 25, 2026 Mar 27, 2026 09:00 (UTC-05:00) America/Chicago (CDT) Full Day English Virtual Classroom | North America 2,700.00 USD Add to cart
Apr 08, 2026 Apr 10, 2026 10:00 (UTC+02:00) Europe/Paris (CEST) Full Day Deutsch Virtual Classroom | Germany 2,400.00 EUR Add to cart
Apr 08, 2026 Apr 10, 2026 10:00 (UTC+02:00) Europe/Paris (CEST) Full Day English Virtual Classroom | Europe 2,400.00 EUR Add to cart
May 04, 2026 May 06, 2026 09:00 (UTC+05:30) Asia/Kolkata (IST) Full Day English Virtual Classroom | Asia Pacific 2,700.00 SGD Add to cart
May 11, 2026 May 13, 2026 9:00 am (UTC-05:00) America/Chicago (CDT) Full Day English Virtual Classroom | North America 2,700.00 USD Add to cart
Jun 15, 2026 Jun 17, 2026 10:00 (UTC+02:00) Europe/Paris (CEST) Full Day Deutsch Virtual Classroom | Germany 2,400.00 EUR Add to cart
Jun 15, 2026 Jun 17, 2026 9:00 am (UTC-05:00) America/Chicago (CDT) Full Day English Virtual Classroom | North America 2,700.00 USD Add to cart
Jun 15, 2026 Jun 17, 2026 10:00 (UTC+02:00) Europe/Paris (CEST) Full Day English Virtual Classroom | Europe 2,400.00 EUR Add to cart
Sep 07, 2026 Sep 09, 2026 09:00 (UTC+05:30) Asia/Kolkata (IST) Full Day English Virtual Classroom | Asia Pacific 2,700.00 SGD Add to cart
Jan 25, 2027 Jan 27, 2027 09:00 (UTC+05:30) Asia/Kolkata (IST) Full Day English Virtual Classroom | Asia Pacific 2,700.00 SGD Add to cart