Workflow and Automation
A capability of OpenText Extended ECM
Create a foundation for an intelligent and connected enterprise
Overview
Why choose OpenText Extended ECM Workflow and Automation?
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End-to-end process flow
Address the broadest range of use cases, from automating routine content-centric tasks to orchestrating multi-application, cross-organizational process flow.
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Robust metadata available for all applications
Augment content with metadata as it moves through workflows, APIs, user interfaces, search tools or via heuristics and analytics.
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Intelligently automated processes
Infuse content with AI and machine learning or public cloud AI services to empower every knowledge worker with personalized, task-oriented content intelligence.
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Out-of-the-box enterprise application integration
Address nearly any operational process and speed time to value with out-of-the-box integrations to enterprise applications, including ERP, CRM, HRM and office productivity tools.
How Extended ECM Workflow and Automation can benefit business
Discover the advantages of using Workflow and Automation.
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Improve employee productivity
Free more time for creativity, collaboration and strategy by automating everyday tasks, such as filing, adding meta-data, generating reports and getting approvals.
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Empower teams to make decisions quickly
Integrate content with process applications to provide the context users need to make faster, informed decisions that drive better results.
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Reduce operational errors and risks
Automatically enforce business rules and policy alerts on information inputs and workflows to dramatically reduce human error.
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Maintain control and achieve compliance
Extend governance to previously isolated content and data with automatically applied defensible policies via system and process integration.
Features
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Intelligent capture and filing
Classifies and accurately routes content to the systems and people who need it and ensures documents are stored in the correct workspaces.
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Integrated workflow engine
Offers a graphical designer with drag-and-drop functionality, step-by-step forms and custom or pre-configured scripts to create workflows, such as review and approval, and integrate external workflows.
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Visual dashboards
Allows workflow tracking, monitoring and oversight with Smart View widgets and complements the views with advanced reporting and analytics that improve process performance.
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Event Action Center
Uses events and metadata changes in Extended ECM or other applications to orchestrate actions, such as document creation, report generation and workflows. Integrates with Salesforce Flow and Microsoft Power Automate.
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Business Process Library
Provides a set of pre-configured, ready-to-use applications that combine best practices with the most powerful capabilities of Extended ECM to reduce the need to design processes from scratch.
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Low-code and mobile application development
Offers an OpenText™ AppWorks™ add on for content-enriched process automation, mobile and dynamic case management application development so multiple enterprise systems can work in concert to orchestrate a single, more effective workflow.
Take advantage of OpenText and Partner Services
Deployment
OpenText offers deployment choice and flexibility for Workflow and Automation.
- Run anywhere and scale globally in the hyperscaler cloud of your choicePartnerships with Amazon Web Services, Google Cloud, and Microsoft Azure
- Accelerate cloud strategies with OpenText cloud expertsOpenText Private Cloud Managed Services
- Extend your teamOff-cloud, on-premises software, managed by your organization or OpenText
- Develop, connect, and extend your information management capabilitiesAPI from OpenText Developer Cloud
Professional Services
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
- Your journey to successOpenText Professional Services
- Drive deeper product adoption and richer engagementCustomer Success Services
- Plan strategically and execute tacticallyAdvisory Services
- Ensure a successful Information Management project implementationSoftware & Deployment Services
- Plan and deliver application upgrades and migrationsMigration & Upgrade Services
- Adapt new technologies and processesUser Adoption Services
- Digitally capture physical recordsDocument Capture Services
- Reduce time to value with rapid implementationFasTrak Packaged Services
- Partner to accelerate the Information Management journeyConsulting Services
- Comprehensive Information Management services and resourcesExplore Professional Services
Partners
OpenText helps customers find the right solution, the right support and the right outcome.
- Search OpenText's partner directoryFind a Partner
- Industry leading organizations that enhance OpenText products and solutions Strategic Partners
- Build better software productsOEM Solutions
- Explore OpenText's Partner solutions catalogApplication Marketplace
Training
Comprehensive enablement and learning programs to accelerate knowledge and skills.
- Extended ECM Workflow DesignContent Server Workflow Design
- Extended ECM Forms DesignContent Server Forms Design
- Extended ECM WebReport DesignContent Server WebReport Design
- Meet the demands of all types of users for effective adoptionLearning Services
- Unlimited access to training with personalized tiers to fit your needsLearning Subscriptions
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
- Explore ideas, join discussions and networkOpenText’s forums
Leaders trust OpenText
See how customers are succeeding with Workflow and Automation.
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