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OpenText Content Intelligence

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OpenText Content Intelligence: Increase user adoption, productivity, and management insight, and accelerate deployment of tailored applications, interfaces, and reports to get the most out of your ECM investment

 OpenText ActiveView and WebReports have made a massive difference to how we can make the system more ‘Cochlearized,’ more local to our needs. The beauty of these products is that we can actually configure the product very, very easily and make it work the way users want to work. 

— Dr. Mark Cotterell, Information Architect, Cochlear

Organizations need a way to accelerate user adoption so that they can generate maximum value from their investments in core ECM technology (such as sound information governance, reduced risk, low-cost management of content throughout its lifecycle, and the ability to exploit content-based business opportunities).  They need a way to modify the views of enterprise content that knowledge workers demand (based on their role and the work they are focused on at the time), a way to easily and cost-effectively integrate data and content from all sources, and a simple platform for building content and workflow applications that map to the needs of the organization. Beyond this, ensuring the ability to rapidly shift or tweak applications is critical to establishing the most adaptable, agile ECM environment for the enterprise.

OpenText Content Intelligence is a comprehensive solution for application integration and content aggregation from a wide range of repositories and business systems as well as a powerful toolset to tailor the views of business content and the way that users interact with it. It simplifies the complex task of centralizing enterprise content–accessing data and content from disparate sources–and allows organizations to build custom applications, views, dashboards, reports, and intuitive methods for knowledge workers to interact with that content.

Charting Wizard enables users to quickly visualize and analyse data 

OpenText Content Intelligence delivers business value and extended return on investment for ECM across a number of lines:

       Increased User Adoption of ECM Systems:

    • Superior user experience via easy to deploy, simple, familiar interfaces
    • Content visualization based on the user’s role to improve usability and simplify carrying out of process steps and workflow tasks
    • Makes OpenText Content Server “work the way users want to work” vs. making them learn a new system and interface   

       Tailored for the Enterprise:

    • Standards-based, rapid-to-deploy tailored applications based on organization-specific requirements and processes
    • Accelerated deployment without outsourcing or hard-to-find development specialization or certification
    • Custom dashboards and reports to simplify the ECM experience for executives and knowledge workers
    • Rapid integration of numerous content sources–file systems to ERP and CRM–to ensure a holistic view of enterprise content and data

       Productivity and ROI:

    • Content upgrades, customization migration, and change management for ECM are all accelerated
    • Learning curve is reduced, thereby driving productivity and overall cost of the system
    • Content views are presented “in-progress” and real-time, avoiding users waiting for report or dashboard refreshes and improving responsiveness and productivity

OpenText Content Intelligence bundles ActiveView and WebReports tools, as well as a complete set of instantly-deployable and easily modifiable prebuilt reports, workflows, and applications via the Report Pack, to make it easy for organizations to optimize the business user experience, drive adoption, and tailor applications to suit specific requirements of their Content Server deployment.   

  • Improve user adoption by making OpenText Content Server look and feel the way your business users want it to
  • Limit or eliminate training costs by making it easy for users to work with your ECM system
  • Easily develop and deploy applications tailored for your organization’s specific needs without outsourcing or the need for specialized development resources
  • Make sure that consistent metadata is available and applied so that users can find what they need, when they need it and ensure the reliability of reports and dashboards
  • Build role-specific dashboards and automated content reports to avoid the need for users to  burden IT with requests or learn how to create reports on their own
  • Lower TCO and improve ROI by making OpenText Content Suite a natural extension of the way that business users create and interact with enterprise content

OpenText Content Intelligence includes the following:

OpenText ActiveView Provides organizations with the freedom to modify and tailor their OpenText Content Suite user experience without the need for extensive and costly customization. It also enables mobile device access and complete user-role-based experiences to drive productivity and adoption.
OpenText WebReports Makes it easy for organizations to develop integrated applications, content dashboards, and workflows with no need for time-consuming and costly development. Complete permissions control, records management policy integration to avoid inappropriate access, and full workflow trigger capabilities enhance the feature set.
OpenText WebReports Workflow Extensions Simplifies the ability for organizations to roll out applications that allow users to interact with and create content. It allows knowledge workers to move content in and out of workflows, initiate workflows, and easily carry out their required tasks without dealing with cumbersome interfaces or workflow systems.
OpenText Report Pack for WebReports Powerful, prebuilt tools and reports to help users visualize and manage Content Suite information and give the organization a head start in developing completely integrated business solutions.


Customer Testimonial

“We’ve used WebReports, the foundation of Content Intelligence, since 2004 to deploy tailored solutions for each department’s needs to ensure quick user adoption and greatly increase productivity and ROI. Over the years, we’ve been impressed with the effortless upgrades, especially given our complex content and data integrations with systems like Oracle eBusiness and Maximo. It is evident that Content Intelligence will help customers get an immediate head start in visualizing and managing Content Server information and creating their own tailored applications, views, and integrations.”

Michelle VanAllen, Supervisor, Records Management and Melanie Bodiford, Supervisor Application Support at Santee Cooper


Customer Testimonial

“Content Intelligence includes powerful document, metadata, workflow, and permission management tools to help easily monitor and implement content quality and compliance.  It also provides a starting point for us to build actionable management dashboards and role-based views for each department’s needs, to help them work more efficiently, without breaking the bank.  This is exactly what we have been looking for.” 

Ken Cameron, Director, Information Technology, Library of Parliament of Canada

Customer Testimonial

“We consulted with users to better understand how they work in order to further streamline their processes. By working closely with key users in areas such as project development, engineering, technical, finance and legal we have been able to achieve significant improvements in productivity and users feel they have an influencing voice on future developments”

Philip Forshaw, ECM Manager, RES Group