Course Description

Summary

This course provides you with the knowledge necessary to manage your organization's information in OpenText Operations Bridge Manager. This course is designed to provide an advanced overview of all OpenText OBM solutions.

Overview

OpenText Operations Bridge Manager (formerly Operations Manager) is the core component of the OpenText™ Operations Bridge solution.

This course is intended for technically experienced OpenText Operations Bridge Manager administrators and support professionals. It introduces advanced concepts, principles, and methodologies, along with hands-on configuration of OBM software and solutions. The course also helps administrators extend the value of their existing OBM implementation by using custom event handling, automation, and correlation.

The course uses lectures and a series of hands-on labs to teach the course material.

Highlights:

• Create Topology-Based Event Correlation (TBEC) rules
• Create Stream-Based Event Correlation (SBEC) rules
• Create Time-Based Event Automation (TBEA) rules
• Create custom actions
• Create event suppression rules
• Provide a summary of the performance perspective
• Overview of Monitory dashboard
• Create and configure Configuration Items (CI)
• Create and configure Event Type Indicators (ETI)
• Configure event pipeline

Course Objectives

On completion of this course, participants should be able to:

• Describe, configure, and troubleshoot Configuration Item (CI) resolution.
• Describe, configure, and troubleshoot Event Type Indicators (ETI) resolution.
• Describe, configure, and troubleshoot the primary stages of the event pipeline.
• Create and tune Topology-Based Event Correlation (TBEC) rules.
• Create and tune Stream-Based Event Correlation (SBEC) rules.
• Create and tune Time-Based Event Automation (TBEA) rules.
• Create OBM custom actions.
• Create Runbook automation flows.
• Create and tune event suppression rules.
• Customize the way health information is processed and displayed in OBM.
• Create an event processing customization based on an existing script.

Prerequisites

To be successful in this course, you should have the following prerequisites or knowledge:

• IT operations principles and practices
• Systems and network administration
• Industry-standard operating systems
• Network, system, and application monitoring principles and practices