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What is application delivery management?

Overview

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Application delivery management (ADM) is the discipline of planning, building, testing, releasing, and monitoring software applications from development through production. It brings together people, processes, and tools to help teams deliver applications faster—without sacrificing quality, performance, or control.

At its core, ADM focuses on how software moves from idea to end user. That includes coordinating development, managing releases, validating quality, and ensuring reliable performance.

Application Delivery Management

What does application delivery management include?

Modern application delivery management spans the full software delivery lifecycle. Key areas typically include:

Software release management

Software release management coordinates how and when changes move into production. It helps teams plan releases, manage dependencies, reduce risk, and keep delivery predictable—even as release cycles speed up.

Automated functional testing

Automated functional testing validates that applications work as intended as code changes are introduced. By replacing manual testing with automation, teams catch defects earlier and reduce delays caused by late-stage rework.

Deployment automation

Deployment automation streamlines how applications are deployed across environments. Automated deployments reduce human error, improve consistency, and support faster, more reliable releases.

Software quality assurance

Software quality assurance ensures that applications meet functional, performance, and reliability standards throughout delivery—not just at the end of a project.

Application performance monitoring

Application performance monitoring provides visibility into how applications behave in production. Monitoring helps teams detect issues early, understand user impact, and continuously improve performance.


Benefits of application delivery management

Organizations that adopt strong ADM practices often see:

  • Faster and more reliable releases.
  • Fewer production incidents.
  • Improved collaboration across teams.
  • Better application performance and user experience.
  • Reduced reliance on manual, error-prone processes.

What are common ADM challenges?

Without effective ADM, teams often struggle with:

  • Fragmented tools and workflows.
  • Manual testing and deployment bottlenecks.
  • Limited visibility into release readiness.
  • Performance issues discovered too late.

Modern ADM addresses these challenges by integrating automation, testing, monitoring, and release management into a cohesive delivery approach.


How does application delivery management support modern software delivery?

ADM supports modern software delivery by providing a foundation for scalable software delivery by connecting development, testing, release, and operations into a continuous flow. It enables teams to adapt quickly to change while maintaining confidence in every release.


How has ADM evolved in the DevOps era?

Traditional ADM was often slow and siloed, with handoffs between development, testing, and operations. Today, ADM has evolved alongside DevOps and CI/CD practices. Modern application delivery management emphasizes:

  • Automation over manual processes.
  • Continuous testing and validation.
  • Faster, smaller, more frequent releases.
  • End-to-end visibility across the delivery pipeline.

Rather than replacing DevOps, ADM provides the structure and governance that helps DevOps practices scale across teams and environments.


Why does application delivery management matter today?

As software delivery accelerates, organizations face growing pressure to move faster while maintaining control. ADM helps balance speed and stability by:

  • Reducing release risk.
  • Improving software quality.
  • Increasing delivery predictability.
  • Providing visibility across complex pipelines.

For regulated and enterprise environments, application delivery management also helps standardize processes and support compliance without slowing teams down.


ADM vs. ALM vs. DevOps

ADM is often confused with related terms, but each plays a distinct role:

  • Application lifecycle management (ALM) focuses on managing requirements, planning, and development work.
  • Application delivery management (ADM) focuses on getting applications built, tested, released, and running successfully.
  • DevOps is a cultural and operational approach that emphasizes collaboration, automation, and continuous delivery.

ALM focuses on planning and development activities, while ADM focuses on testing, releasing, and operating applications. In practice, ADM connects ALM and DevOps—helping teams turn plans into reliable, high-quality releases.


What is the difference between application delivery and application deployment?

Application delivery and application deployment are closely related, but they are not the same thing.

Application delivery refers to the entire process of getting software from idea to end user. It includes planning, development, testing, quality assurance, release management, and monitoring application performance in production. Application delivery focuses on speed, quality, reliability, and user experience across the full software delivery lifecycle.

Application deployment, on the other hand, is a single step within that process. Deployment is the act of releasing an application or update into a specific environment, such as staging or production. It focuses on how code is installed, configured, and made available to users—often through deployment automation.

In short:

  • Application delivery is the end-to-end journey.
  • Application deployment is one stop along the way.

Application delivery management brings these activities together, ensuring that deployments are reliable, quality is validated through automated functional testing, releases are well-coordinated, and applications continue to perform as expected after deployment.


How does application delivery management support DevOps?

Application delivery management supports DevOps by providing structure, automation, and visibility across the delivery lifecycle. It complements DevOps practices rather than replacing them.


What is the future of ADM?

Modern ADM is increasingly driven by automation. Automated functional testing, deployment automation, and continuous monitoring are replacing manual processes to improve consistency and reduce errors. This allows teams to release more frequently while maintaining strong software quality assurance practices.

Artificial intelligence and analytics are also shaping the future of application delivery management. AI-driven insights help teams identify risks earlier, optimize release decisions, and understand application performance trends across environments. Rather than reacting to issues after deployment, teams can proactively improve delivery outcomes.

Looking ahead, application delivery management will continue to serve as the connective layer between development, operations, and business stakeholders. By unifying software release management, testing, deployment, and application performance monitoring, ADM will play a critical role in supporting scalable DevOps practices, improving developer productivity, and delivering reliable digital experiences.


Implementing ADM solutions

Implementing application delivery management (ADM) solutions starts with understanding how software moves through your organization—from development and testing to release, deployment, and ongoing monitoring. Effective ADM implementation focuses on improving visibility, consistency, and automation across the delivery lifecycle rather than introducing isolated tools.

Most organizations begin by integrating core ADM capabilities such as software release management, automated functional testing, deployment automation, and application performance monitoring. These capabilities help reduce manual effort, improve software quality assurance, and support faster, more predictable releases.

Successful ADM implementation also requires alignment across development, QA, operations, and business teams. Standardized processes, shared metrics, and end-to-end visibility ensure that delivery decisions are based on reliable data rather than assumptions.

As ADM solutions mature, automation and analytics play a larger role. Continuous testing, automated deployments, and performance monitoring enable teams to identify risks earlier, respond to issues faster, and continuously improve delivery outcomes—supporting scalable DevOps practices without sacrificing control.


Explore OpenText solutions

OpenText™ DevOps Cloud offers a comprehensive suite of application delivery management solutions that help teams plan, build, test, and release high-quality applications faster. The OpenText portfolio covers end-to-end lifecycle management, including requirements and test management, automated and continuous testing, performance and load testing, quality governance, and observability for modern cloud-native and hybrid environments. With integrated capabilities that connect development, QA, security, and operations, OpenText enables enterprises to standardize processes, improve traceability, and accelerate delivery while lowering risk.

Choosing OpenText for ADM brings measurable benefits. Streamlined workflows reduce handoffs and manual effort, real-time insights improve decision-making, and automated testing increases coverage and reliability. Built-in compliance and audit trails help maintain quality and meet regulatory requirements, while scalable tooling supports teams of all sizes—from small agile groups to global programs. OpenText solutions integrate seamlessly with common CI/CD pipelines and DevOps practices, enabling consistent releases and rapid feedback loops without compromising security or performance.

Organizations across industries rely on OpenText ADM to modernize delivery. A financial services firm improved release velocity by integrating test automation and performance monitoring, reducing production defects and boosting customer satisfaction. A healthcare provider strengthened compliance and traceability with centralized requirements and test management, significantly cutting audit preparation time. A technology company adopted OpenText performance testing to optimize cloud applications, resulting in faster response times and improved reliability during peak demand. These examples highlight how application delivery management with OpenText helps teams deliver resilient applications that meet business goals while enhancing user experience across their application delivery network and modern application delivery practices.

Footnotes