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Capture and Intelligent Document Processing

OpenText Capture

Harness AI to accelerate business with intelligent capture software

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OpenText Capture dashboard displaying account billing documents and thumbnails

OpenText a leader in Intelligent Document ProcessingGet the IDC report excerpt

Ready to let go of tedious tasks with intelligent document capture?

Automate manual content processes and transform data into actionable insights with AI-powered information capture solutions.

See how you can accelerate processes at scale with AI and OpenText Capture

OpenText™ Capture uses continuous machine learning (CML) and large language models (LLM) to automate manual content processes like accounts payable, back-file conversion, and onboarding. A key part of intelligent document processing (IDP) solutions, it transforms paper and digital content into actionable data, enables secure and efficient routing to the right users and systems, and makes accurate information available when and where it's needed.
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Why OpenText Capture?

Optimize processes and enhance efficiency with simplified routing, continuous learning, and end-to-end document management.

  • Intelligent
    with continuous machine learning
    Boost accuracy and limit maintenance by auto-updating models with validation data by non-technical reviewers—without data labeling or model expertise.
    Learn more
  • Flexible
    deployment to select the best fit along your cloud journey
    Manage scalable capture operations on premises, as embedded microservices, or in a private/hybrid cloud hosted by us, Google, Amazon, or Microsoft.
    Explore OpenText Private Cloud
  • Leader
    in end-to-end document management and automation
    Expand capture with integrated process automation, content services, and analytics to reduce complexity and streamline workflows—all with one vendor.
    Discover a market leader

Use cases

Enhance efficiency, accuracy, and compliance across functions—from invoice processing to employee and customer onboarding, claims processing, customer service, and audit readiness—with intelligent document capture.

  • Save time and focus on high-value tasks by automating procure-to-payment options. Instead of relying on slow, error-prone manual invoice processing, you can easily extract and validate invoice data from multiple channels, including email, scans, faxes, and more.

    Explore procure-to-pay process automation

  • Streamline new hire processes to be more efficient and welcoming. Analyze and classify files with intelligent document capture for quick searches and automated HR tasks and workflows.

    Learn about HR automation

  • Automate data capture and verification with intelligent document processing solutions for Know Your Customer (KYC) and customer onboarding. Free sales reps' time by automatically capturing, classifying, and extracting data for automated CRM workflows.

    Learn how to optimize customer onboarding

  • Enhance claims processing by automatically capturing actionable data from claim forms and documents. Data capture solutions help cut costs while retaining customers and staff, boosting overall efficiency and satisfaction.

    Discover how to accelerate claims processing

  • Reduce slow, error-prone manual processes and address vast data volumes to improve customer service and support. Enable automation with intelligent capture software and intelligent document processing to enhance customer interactions with actionable data.

    See how you can elevate customer service

  • Better support regulatory compliance programs by using an information capture solution to automatically classify and transform files into text-searchable documents for easier findability and archiving.

    Ensure compliance and simplify reporting

    Key features

    Activate intelligent document capture and intelligent document processing solutions to extract data across formats, streamline workflows, and ensure security. Route information to business systems without complex integrations.

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    Human-in-the-loop validation

    Enhances accuracy and streamlines maintenance with a web UI that feeds into the continuous learning engine while boosting productivity through optimized workflows and a user-friendly interface.

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    Multi-modal ingestion

    Automatically extracts information from paper, emails, PDFs, mobile devices, images, and more to unify data capture across departments, enabling scalable content management and shared services.

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    Intelligent document classification

    Identifies documents with text and graphical methods to automatically deliver higher accuracy and faster performance.

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    Intelligent data extraction and validation

    Improves the accuracy of data delivered to other business systems across 120+ languages and locales with built-in OCR, machine learning, and third-party LLM and recognition integrations.

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    Configurable capture workflows

    Enables you to design workflows with advanced rules that meet business needs without scripting. Uses CaptureFlow Designer to set document priorities and routes without coding or complex integrations.

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    Secure hybrid and distributed capture deployments

    Ensures data is encrypted both at rest and in-flight between connected systems, whether in the same data center, distributed, or in the cloud.

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    Multiple export options

    Shares data with multiple applications—such as OpenText™ Core Content Management, OpenText™ Content Management, and OpenText™ Documentum™ Content Management—plus solutions via CMIS.

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    Automated information routing

    Optimizes process initiation time with a simple-to-use workflow that maps documents and data to leading systems without complex system integrations.

    Discover new features

    Accelerate the value of OpenText Capture

    Add-ons

    Enhance OpenText Capture with this add-on.

    • OpenText™ Capture for SAP® Solutions

      This information capture software enables OpenText™ Vendor Invoice Management for SAP® Solutions to automate order-to-cash and procure-to-pay processes in your SAP ERP by classifying content and extracting details needed to post and route exceptions to the right workflows and users in SAP solutions.

      Deployment

      OpenText offers flexible deployment options for OpenText Capture in the cloud.

      Professional Services

      OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

      Communities

      Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

        Partners

        OpenText helps customers find the right solution, the right support, and the right outcome.

        Training

        OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

        • OpenText™ Capture Advanced Recognition

          This course provides the knowledge to configure and develop a solution using Advanced Recognition. With hands-on exercises, students learn how to classify images automatically and manually (if required), and extract and validate the data.

        • OpenText™ Capture Developer

          In this course, students learn how to use various types of scripting available in information capture solutions. Topics include client-side scripting, .NET Code module, profile scripting for document types and image processing, and the creation of custom image filters. Students will use VB.NET.

        • OpenText™ Capture Designer

          In this course, students learn the power of Capture Designer. Labs are presented that require students to analyze unique process specifications—just as they would encounter in a production environment—and create production quality processes.

        • OpenText™ Capture Fundamentals and Administration

          This course builds the foundation for designing, implementing, and supporting information capture solutions. With hands-on exercises, students learn about product, process specification, and design; batch processing; system administration; system maintenance and monitoring; configuration; and more.

        Take the next step

        Interested in learning more? An OpenText expert is ready to help.

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        Footnotes