Course Description

Summary

OpenText Infrastructure Observability is a SaaS solution for monitoring cloud and on-premises environments. This fundamentals course teaches you how to onboard the solution, use Hyperscale and Agentless Monitoring, work with the Operations console, and apply Reporting.

Overview

OpenText Infrastructure Observability is a SaaS solution to monitor cloud environments and on-premises infrastructure such as physical servers, databases, and middleware.

In this course, you will learn how to use the individual components of the solution to onboard it into your organization and how to work with SaaS environment.

You will know how to use Hyperscale observability to monitor your Infrastructure and how to use Agentless Monitoring to monitor your applications. You will also learn how to use the collected data in Operations console, based on AI Operations Management, and how to use Reporting to get an insight into your collected data over time and for different purposes.

You will learn about data collection, Operations, and representation in a ground-up approach. The course is built to explain the topics from the very beginning and is suitable for inexperienced IT personnel and experienced monitoring experts

Highlights:

• Solution components to collect multiple data types for a range of cloud providers
• Understand and act on the collected data incidents
• Reporting covers the out-of-the-box reports, and custom report and page creation

Course Objectives

On completion of this course, participants should be able to:

• Describe the value of Infrastructure Observability in your organization
• Work with SaaS processes and products
• Explain the basics of CMDB
• Monitor AWS, Azure, GCP, Kubernetes and VMware infrastructure using Hyperscale Observability
• Monitor application availability using Agentless Monitoring
• Use on-premises Agentless Monitoring capabilities for extended monitoring of resources
• Operate Configuration Items (CIs) and views
• Operate events in a console
• Review Flex reports for a variety of data sources
• Create custom reports and pages for individual use
• Create custom performance dashboards
• Configure custom thresholds and alerts
• Schedule PDF reports
• Minimize data collection overhead

Prerequisites

• IT operations principles and practices
• Basic Systems and network administration
• Basic Network, system, and application monitoring principles and practices