• More
Menu Search

Contact Us

Customer Support

For OpenText support, visit My Support, or select your local contact:

For GXS support, visit techsupport.gxs.com.

For EasyLink support, go to easylink.com/support.

Africa

  • Toll International: +49 89 4629 2121
  • Fax: +49 89 4629 1899
  • Email: de-support@opentext.com
  • Hours: 08:00 - 18:00 CET Monday to Friday

Asia and Pacific

  • Toll Free: 1800 679 440 (within AUS only)
  • Toll International: +61 2 9026 3400
  • *for former IXOS products call: 1800 223 383
  • Email: au-support@opentext.com
  • Hours: 09:00 - 18:00 AEST* Monday to Friday
    *Observes Daylight Savings Time

France, Spain, Portugal

Germany, Switzerland, Austria

Japan

  • Toll International: +81 3 5472 5270
  • *for former Hummingbird products call: +81 3 5549 9551
  • Email: support-jp@opentext.com
  • Hours: 09:00 - 18:00 JET Monday to Friday

Latin America

  • Toll Free: 1-800-540-7292
  • Toll International: 1-519-888-9933
  • Email: support@opentext.com
  • Hours: 08:00 - 20:00 EST* Monday to Friday
    *Observes Daylight Savings Time

Middle East

North America

  • Toll Free: 1-800-540-7292
  • Toll International: 1-519-888-9933
  • Toll Free, French (Content Analytics only): +1-866-648-1808
  • Local, French (Content Analytics only): +1-514-448-0948
  • Email: support@opentext.com
  • Hours: 8:00 - 20:00 EST* Monday to Friday
    *Observes Daylight Savings Time

Other European Countries

UK, Ireland, Benelux, Nordic

Sales

North America: +1-800-499-6544
International: +800-4996-5440
E-mail: sales@opentext.com

Partners

North America: +1-519-888-7111
International:
+44 (0) 1189 848 000
E-mail:
partners@opentext.com

Careers

To review our current employment opportunities, visit our Careers site. To submit a resume, please complete our online application form. This will ensure the quickest review of your credentials.

Media Relations

North America: +1-519-888-7111
International: +44 (0) 1189 848 000
E-mail: publicrelations@opentext.com

Report a Security Vulnerability

OpenText reviews all reports of security vulnerabilities affecting OpenText products and services.

If you are an OpenText customer or partner, please refer to the Customer Support contacts above to submit a report with details of the vulnerability.

If you are not an OpenText customer or partner, please send details about the vulnerability you have discovered via email to otst@opentext.com.

Review the list of reported vulnerabilities to see people and organizations that have kindly reported vulnerabilities to OpenText.