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Business Process Management (BPM)

Gain insight into your operations, optimize business processes and drive growth with OpenText Process Suite.

Maureen Fleming from IDC touting the Process Suite

OpenText Process Suite

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  • Business Needs
  • Products
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OpenText Process Suite

OpenText Business Process Management (BPM) Suite enables businesses to rapidly analyze, build, and automate any business process. Business leaders gain critical visibility into operations at the right time empowering them to optimize results and drive growth and innovation.

As a market-leading BPM platform, OpenText Process Suite enables organizations to tackle their most pressing and complex process automation and case management challenges from a single platform. Business and IT can easily collaborate and get work done, quickly and effectively.

This Suite includes a full set of tools, including:

  • Business Process Management (BPM) – to manage end-to-end processes across systems and applications efficiently and effectively covering integration centric and human centric workflows.
  • Dynamic Case Management – to empower knowledge workers to achieve business outcomes and goals for cases or work units that combine structured data and unstructured information. Knowledge workers are guided through the process and have the ability to influence and change the process per their judgment while keeping full transparency at the same time.
  • Process Intelligence – to drive smarter decisions with advanced dashboards, reporting and analytics resulting in increased visibility into processes.
  • Master Data Management (MDM) – manage your critical business data within a uniform, single source platform.
  • Business Rules Management – to automate actions with seamless integration of rules into business processes and business objects during modeling and design time.

See entire set of OpenText BPM software products

Business Needs

Business Applications

OpenText Contract Center

Increase compliance, reduce costs and shorten contract processing time

  • Enforce contract standardization and minimize risk
  • Accelerate cycle times and reduce operational costs
  • Proactively manage renewals for increased revenue and cost savings
  • Control archiving and dispositions
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OpenText Cloud Brokerage Service & BPaaS

Deliver a revolutionary solution for efficiently managing cloud-based and on premise application and services catalogs from end-to-end. OpenText Cloud Brokerage Service & BPaaS can help you:

  • Streamline order fulfillment from end to end
  • Rapidly deliver high-margin, value-added offerings
  • Gain visibility to rapidly monetize your offerings
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OpenText Digital Media Supply Chain Process App

Drive profits and global reach with streamlined digital media project management. OpenText Digital Supply Chain Process App can help you:

  • Achieve faster time-to-value at lower cost 
  • Quickly monetize products across multiple channels 
  • Increase worker productivity and collaboration
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OpenText Supply Chain Optimization and ERP Agility

Provide ERP agility and supply chain optimization with BPM and OpenText Trading Grid. The combination of these two solutions can help you:

  • Achieve a single, 360-degree view of each supplier     
  • Automate data enrichment and refinement of EDI messages    
  • Automate and orchestrate new vendor onboarding
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OpenText Catalog-Driven Order Management

Optimize delivery of applications and services to your customers and partners

  • Simplify fulfillment from start to finish.
  • Rapidly deliver new offerings.
  • Gain visibility to rapidly monetize your offerings.
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OpenText Enterprise App Store

Optimize delivery of applications and services to your employees

  • Streamline the service delivery process
  • Rapidly deliver apps
  • Reduce servicing costs
  • Gain visibility into actual expenditures
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Process Suite

OpenText Process Suite Platform

OpenText Process Suite Platform puts the business in direct control of their processes and fosters alignment between business and IT, resulting in tangible benefits for both. Process Suite Platform offers one platform, accessed simply through a web browser and built from the ground up to be truly multi-tenant and to support all of the deployment models required for on-premise, private or public clouds

  • Deliver applications faster with a complete range of integration, process and application design capabilities in a single platform
  • Increase agility and flexibility with an extensive library of out-of-the-box connectors, a cloud ready enterprise service bus, and business process centric orchestration of cloud services.
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OpenText Process Intelligence

OpenText Process Intelligence delivers advanced dashboard reporting and analytics to increase visibility into processes, enabling better measurement and ultimately, smarter business decisions by management.

  • Empower business stakeholders to take action as quickly as possible
  • Meet service level objectives by monitoring process performance metrics
  • Improve decisions with better data aggregation, correlation, and visualization
  • Leverage applications that are designed for people, but built for change.
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Process Suite Add ons

OpenText Capture Center

Automatically captures and interprets paper documents, scanned images, email, and faxes using sophisticated document and character recognition software.

  • Advanced document and character recognition
  • Reduced manual keying and paper handling
  • Reduced compliance risk
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OpenText ProVision

OpenText ProVision provides you the ability to discover, model, analyze, and optimize your business. The resulting blueprint helps to drive change and reach strategic goals across your enterprise. ProVision offers multi-layered visibility into your business strategies, including how people, processes, systems, and technologies can be aligned to attain them.

  • Create a blueprint for change and transformation
  • Identify and quantify the impact of business change alternatives
  • Provide gap analysis and roadmaps for change
  • Helps eliminate waste and improve business processes
  • Connect business strategy with IT implementations
  • Links corporate strategy with execution
  • Connect people, process and technology
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OpenText Appworks

Appworks is the new OpenText developer platform that allows you to quickly and easily build well-designed, purpose-specific apps for your enterprise.

  • Create, deploy and manage apps that connect to OpenText services
  • Low cost application development using pervasive web technology
  • Write once, deploy to all platforms (web browser, smartphone and tablet)
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Resource Center

Customer Stories

PSCU logo


From the current burn rate for a project, to actuals versus plan, to every cost-management metric you can think of, the Assure solution will give it visibility and transparency.

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Product: OpenText Assure

Clerk of the Circuit Court, Pinellas County logo

Clerk of the Circuit Court, Pinellas County

We've been more efficient because we're doing the same amount of work, even a greater amount of work with less people. And we're effective because people are getting their files quicker and getting their orders in a more timely manner.

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Product: OpenText Case360

More Success Stories

The OpenText Family

OpenText has welcomed a number of products into the OpenText brand family. For a complete list of previous product names that are now part of OpenText, see:

See All Rebranded Products